DUST Search - Why did they not refund the BPO aur suits also?

Zeylon Rho wrote:

Rusticuls wrote:

Maken Tosch wrote:

I think you're confusing the reward BPO suits with AUR module BPOs. Let me explain how much of a bad idea it is if CCP were to refund every player for each BPO at Uprising prices.

[During Closed Beta]
Player A purchases 10 units of every BPO for dirt cheap at about 50 AUR. Total spent: 5,000 AUR

[Open Beta Arrives]
Market prices for AUR BPOs skyrocket to about 4,500 AUR per BPO.

[Uprising Arrives]
CCP refunds all AUR items including BPOs at about more or less the same price as was Open Beta.
Player A gains massive influx of AURUM. Assuming Player A acquired at least 10 units per unique BPO at 10 unique BPOs, that player will gain 450,000 AUR. That is a 9000% bonus to how much Player A initially paid.

Do we need further clarification on this?

How bout cap a refund for one of each. It seems like the logical compromise. Player A still makes out and can wait for player market / trading. Player B who just doesnt want to skill into something he thought he didnt have to doesn't. There are plenty of solutions that can appease both parties.

Really, our transaction history or account age alone is more than enough to sort this out. And even if it was complicated to handle "en masse", there's no reason they couldn't do it when we contacted them individually.


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LuckyLuke Wargan HavoK Core RISE of LEGION 131	Posted - 2013.05.09 03:01:00 - [1] - Quote Because they are greedy bastards... I am mad too, let's continue to spam them about this issue, It is very dishonest on their part to not fulfill their promise and try to erase records of it, tempted to report them to the better business bureau.
LuckyLuke Wargan HavoK Core RISE of LEGION 131	Posted - 2013.05.09 03:40:00 - [2] - Quote They should be keeping records, of the purchases and refund the proper amounts to their consumers, if they did not do that, it is their fault and should not punish the consumer for something they failed to do. I am sorry for calling them bastards, did this in the spur of the moment out of frustration, but I did file a ticket complaining about the issue, maybe if enough of us do it... I also mentioned in my ticket that I consider this practice a scam, and not only will I not spend money on this product ever again, but I might report them to the BBB or/and econsumer.gov.
LuckyLuke Wargan HavoK Core RISE of LEGION 131	Posted - 2013.05.09 03:49:00 - [3] - Quote I bought both the SVER Logi and the starter pack for the current price based on the promise of a full refund, knowing I would spec differently on new built, I would not have spent the money if I had known they were going to do what they are doing now and would had waited, however they warned no one of this issue until now, and this is bad business practice. They did scam me based on a false promise.
LuckyLuke Wargan HavoK Core RISE of LEGION 135	Posted - 2013.05.09 07:08:00 - [4] - Quote Zeylon Rho wrote: Eurydice Itzhak wrote: Oh god we're not getting them refunded because "they're event BPOs." ? BULLOCKS! I want my 20k aurum back. I bought sever logistics when it was a 200k sp investment. Now that its a 3 million SP investment I can no longer afford it as a side toy. give me back the aurum v.v You can see my exchange with respect to requesting reimbursement here. From the first answer, I can call bullocks too, they are basing their argument for not giving a refund on a blog post made on the same day of uprising release... that is outer bull. It's like they tell you this whole time "full refund, full refund!" and then at the last minute on release date "...Except for certain assets." That sounds like shaddy tactics to me.
LuckyLuke Wargan HavoK Core RISE of LEGION 138	Posted - 2013.05.09 07:53:00 - [5] - Quote Zeylon Rho wrote: Rusticuls wrote: Maken Tosch wrote: I think you're confusing the reward BPO suits with AUR module BPOs. Let me explain how much of a bad idea it is if CCP were to refund every player for each BPO at Uprising prices. [During Closed Beta] Player A purchases 10 units of every BPO for dirt cheap at about 50 AUR. Total spent: 5,000 AUR [Open Beta Arrives] Market prices for AUR BPOs skyrocket to about 4,500 AUR per BPO. [Uprising Arrives] CCP refunds all AUR items including BPOs at about more or less the same price as was Open Beta. Player A gains massive influx of AURUM. Assuming Player A acquired at least 10 units per unique BPO at 10 unique BPOs, that player will gain 450,000 AUR. That is a 9000% bonus to how much Player A initially paid. Do we need further clarification on this? How bout cap a refund for one of each. It seems like the logical compromise. Player A still makes out and can wait for player market / trading. Player B who just doesnt want to skill into something he thought he didnt have to doesn't. There are plenty of solutions that can appease both parties. Really, our transaction history or account age alone is more than enough to sort this out. And even if it was complicated to handle "en masse", there's no reason they couldn't do it when we contacted them individually. Precisely.