"During beta periods, CCP may need to reset characters, skills and other items included in the DUST 514-« GameStop Mercenary Pack. DUST 514-« GameStop Mercenary Pack will be credited in full to your in-game DUST 514-« account after each character reset and for the commercial release." are the words that in fantasy land mean you get two but only pay for one.

Edit: Maken, the Merc Packs for sale at Gamestop still say it.

...Mercenary Pack will be credited in full to your in-game DUST 514 account after each character reset AND for the commercial release

*emphasis added

actually I agree with this reset all the chars that want one and refund those specific characters and account their aurum and packs.

then everyone gets what they want.

it's what you want

It's already pretty clear that CCP will not reset anyone's progress like we are all starting over from zero as per the sticky thread they posted long ago. Why do people keeping bringing this up?

You were indeed promised a refund at release.

...Mercenary Pack will be credited in full to your in-game DUST 514 account after each character reset AND for the commercial release

*emphasis added

B/c people may be seeing the threat of a lawsuit as the "catastrophic event" they alluded to being the only reason for a reset.

As in the Merc pack being given back to you, sheesh, do you take everything so literally? Cause I'm pretty sure you understood what I meant -_-

Um, you are basically saying what Sloth9230 already said only in a different way. I don't see why you continue to argue like this.

Source: https://forums.dust514.com/default.aspx?g=posts&m=651088#post651088



Is that what you meant?

The best part about locked threads is that no one has a chance to edit what they already posted on them.

And I stand by what I said about the original agreement having already been honored. Any item you bought would have stayed with you into CR if you hadn't used it, that too me is CCP honoring the original agreement.

It was dumb for them to include the "commercial release" clause, but people, not saying you necessarily, trying to get something out of a simple mistake is them just being greedy IMO.

Really, this all comes down to CCP's penchant for making promises first and asking questions later. They seem to have zero PR or customer relation skills.

They want to have their official release early without calling it a release, so as to avoid getting reviewed and being held to a "commercial release" standard, but they expect the players to treat the game as a finished product when it is convenient for CCP for us to do so.

This isn't a situation in which the two sides involved are players who bought a merc pack and players who didn't, this is a situation between a multimillion dollar gaming company and the paying customers who can't get that company to clearly explain what we are getting with the money we paid.

I bought the merc pack under a specific set of conditions with clear wording and an assurance by CCP representatives that the items most certainly would never be "used up" on the beta. They went to great lengths to assure us that we would get all of those items back at commercial release when people argued on the forums that it was a bad idea to sell things for real world currency in a beta.

Now they've decided to rework all of that, and guess what, all of this stuff we are buying in the beta is being used up and won't be refunded at commercial release. Even the stuff that CLEARLY states within the purchase order that this most decidedly WILL NOT be the case.

CCP wants to have their cake and eat it too, and they seem to hope that we all have the short memories and attention spans on the stereotypical console FPS player. So many seem to have forgotten these discussions, or simply weren't around for them in the first place, but I assure you that this discussion goes back the better part of a year, and CCP seem to have done a complete 180.

Likely because of this history, they are now afraid to respond to questions about this issue.

If you purchased from Gamestop (before they fix their wording), or if you purchased the pre-change Merc Pack from the PS Store when they were still using that wording, you're entitled to a refund of the contents of the Merc Pack.

Everything in the pack should be made available to you.

I think there should be at least the first two of the following 3 options. The third is an alternative extra option to give players for completeness:

1. Full character reset if the player opts to do so. ALL characters on the account get a FULL reset to their starting stats, and ALL the Merc Pack content is refunded as promised. You get your Merc Pack boosters back. You get the Aurum you spent on boosters back. You lose all your ISK. You lose all your gear. You lose all your accumulated SP. This satisfies the legal requirements of the Merc Pack, and it can be argued that the legal situation around the Merc Packs is a significant enough "catastrophe" to allow CCP to reset players who choose this option.

2. The suggestion I keep making... Reset all Aurum purchases and all bundle GEAR, but not the Boosters. If you didn't use the Booster, you still have it ready to use. If you did, you keep the SP you earned with it. I'm tempted to say they should refund EVERYTHING in terms of Gear - all your purchases made with ISK should be returned to the marketplace and you should be reimbursed the cost. Keep in mind that if someone WANTS their Boosters back, they can still choose the first option and get the Booster to use again. They just don't get to keep their SP or ISK at the same time.

3. Your Merc Pack is treated as a post-correction Merc Pack, meaning you only keep what you still have left, since we're past the final reset. This should be an option, not something that is force on anyone.

I'll admit "Fantasy Land" was a bit harsh. Perhaps "mininformed land". Look, legally speaking this is all very simple. When you purchased the Merc Pack it listed the contents and their quantity. That is what you agreed to buy and that is what Sony/CCP agreed to sell you. Unless it explicitly states that you will receive an additional, let's say, booster you have no right to expect anything.[?quote]

It DOES "explicity" state exactly this:



That's precisely the problem. It says exactly what you are implying that it doesn't say.




No, because the item includes another Merc Pack to be "credited in full" for the commercial release. The terms are clear, there's no tricky wording to have to try and understand. It's simple, concise language with what appears to be a very clear and direct meaning.

[quote=Altina]
There is no way they are obligated to just give you a new one while letting you keep the old one. They are obligated to do one of the following things:

Full Refund

Jack ****

And before all the arguing starts I'm not saying you bought "just one thing, so that's all I think you should get". I'm saying that is all they are legally required to provide you. In the case that you did not receive a certain item you agreed to purchase they are obligated to send you the item, and item of equal value, or to refund you the money you spent for that specific item. In the event that the item did not conform to your expectations they are obligated to provide a refund only and can require the item be returned before issuing the refund. There's no wiggle room with this stuff. Companies are very good about protecting themselves from anything that is implied, which is exactly what this is.

Although, the actual merc pack did say that all AUR will be refunded on commercial release so they might have to actually do that.

This.

Getting the contents "credited in full" means that anything you used up is restored, and anything you still have remains.

The Merc Pack included 50 Shotguns. If you still have 20 on Commercial Release, you don't end up with 70. You keep the 20 you already have, and get another 30 to top you back up to the 50 contained in the pack.

If you gave your Dragonfly BPO and your Toxin BPO to a character you later deleted, you get them back to assign to a new character. You don't get replacements without the original contents being reset.

If you'd prefer, you can think of the credit as being a deletion of the Merc Pack content you currently have, then the supply of replacements for all of it. That's effectively how it's meant to work based on the wording we were given.

From what I can tell most of the one's who like the idea are people like you who didn't buy the merc pack's in the first place.

Secondly input from those who this actually effect is the only input CCP should look at as non-buyer's have a bias opinion on the subject .

You have got to be ******* kidding me. That's the main argument against it? The most compelling reason against what you're saying you should receive is we're jealous? Ok, just so long as you understand that my objection to it has nothing to do with jealousy it's fine. I can handle not being "the main argument".

You should stop making yourself look like a fool.

I doubt CCP wants the business of someone so eager to exploit their current situation.

So taking 380 SP out of your SP pool is somehow alienating you? How have you survived so long in this cruel cruel world?

If everyone got reset at CR then it would still be the same thing, but oh no because then "CCP lied about no more resets". Please you people are never happy, and you're just trying to take advantage of the situation by them stating there wouldn't be anymore resets in a greedy little attempt to double down on your purchase.

CCP should just give us all 5 mill SP at CR and be done with this situation.