DUST Search - [Feedback] Dev communication is lacking, a perfect example

CCP Cmdr Wang wrote:

I think many of you misunderstand the purporse of the weekly update posts. They are meant to keep the general forum populus informed (on a high level) on what the dev team has discussed regarding forum feedbak and comments by players. It is not meant to be, nor should it be a detailed essay of development work being done on DUST.

These weekly updates begain as a response to beta testers asking for a brief weekly update that will let them know that the dev team is looking at their comments and taking steps to address them and that's what the weekly updates have been doing.

We are working on publishing more dev blogs that will give more insight to the vision of DUST and the features/game mechanics that have been and are going to be introduced, but it will take us time before we can reach the level of frequency and volume that EVE dev blogs have.

We understand the desire to have a two way communication between players and devs and when done correctly, it is a very powerful tool. However, like some of you stated, what is communicated to us should represent the majority of the player base, and not the vocal minority. The CSM has proven to be very helpful in this regard and we are looking into how we can expand it to include DUST delegates as well in the future.

Lastly, we would like to thank all of you for giving us your feedback during the DUST beta period. To help us build better communication channels, we would like to ask that you give ideas that can improve it in the same level of detail that you have shown in pointing out what was broken with it in this thread.


Author	Thread Statistics \| Show CCP posts - 1 post(s)
Noc Tempre Imperfects Negative-Feedback 1170	Posted - 2013.01.15 19:43:00 - [1] - Quote I'll avoid my usual snark reserved for these style threads and just +1.
Noc Tempre Imperfects Negative-Feedback 1170	Posted - 2013.01.15 20:43:00 - [2] - Quote Quote: maybe they don't have one themselves? Every private discussion I've had with devs lead me to believe this is the correct answer.
Noc Tempre Imperfects Negative-Feedback 1170	Posted - 2013.01.16 05:54:00 - [3] - Quote CCP Cmdr Wang wrote: I think many of you misunderstand the purporse of the weekly update posts. They are meant to keep the general forum populus informed (on a high level) on what the dev team has discussed regarding forum feedbak and comments by players. It is not meant to be, nor should it be a detailed essay of development work being done on DUST. These weekly updates begain as a response to beta testers asking for a brief weekly update that will let them know that the dev team is looking at their comments and taking steps to address them and that's what the weekly updates have been doing. We are working on publishing more dev blogs that will give more insight to the vision of DUST and the features/game mechanics that have been and are going to be introduced, but it will take us time before we can reach the level of frequency and volume that EVE dev blogs have. We understand the desire to have a two way communication between players and devs and when done correctly, it is a very powerful tool. However, like some of you stated, what is communicated to us should represent the majority of the player base, and not the vocal minority. The CSM has proven to be very helpful in this regard and we are looking into how we can expand it to include DUST delegates as well in the future. Lastly, we would like to thank all of you for giving us your feedback during the DUST beta period. To help us build better communication channels, we would like to ask that you give ideas that can improve it in the same level of detail that you have shown in pointing out what was broken with it in this thread. We have CSM reps reaching out to us because you aren't listening to them either. I'm sorry, but you either completely missed the content in the first post or are purposely spinning it. We are complaining that you are posting nonsense on the feedback. I hope you recognize how ironic that you want us to just sit back and wait for all the dev blogs. How about all the blogs promised that were never delivered? I am dead serious, shut down the servers if you aren't going to use our feedback to improve the game. DUST will become a laughing stock if you continue on the trend of the last 6 months, which has exponentially been getting worse. How can you represent yourself as CCP and ignore all the lessons of Incarna launch disaster? Treat us with some respect, most of us are not idiots, merely frustrated beyond logical arguments.
Noc Tempre Imperfects Negative-Feedback 1170	Posted - 2013.01.16 06:23:00 - [4] - Quote Free Beers wrote: You mad bro? Noc what in the last 8 months of does Dust gives you any indication that CCP cares what we think? Lower your expectations man you play EvE you were here for incarna. Once the bad press hits they will be shocked and blame it on listening to the community and kill all the forums but the bug reporting one. Tell me is you heard this one before. I remember the midnight matches with CCP during E3, and random GM's in game checking on our opinion. Did they get fired or something? My expectations are actually set by CCP themselves sadly.