I bought the new SLIM PS3 with the DUST promotion card, and I got nothing. I could of got the 320 GB version with MADDEN 13 for 249.99 $, but I decided to get the Slim which was 250GB that had the DUST promotion, costed me 249.99$. I have not received one piece of in-game currency or any items. I feel cheated, and moreover, I feel like a fool for trusting CCP with my hard earned money

What he said up here ^^^ Just contact them at the email address.
It's obviously not right that you haven't gotten those things. I'm sure they'll take care of you, as long as you can
stop behaving like a child and spend the 30 seconds it would take to contact them in a normal manner.

So... email support then. Sometimes codes are borked, they should be able to get it sorted out. Throwing a hissy fit on the forums isn't going to do anything for you.

The voucher card had small code on the back of it. I plugged it in, which allowed me to Download DUST, but no AUR or items

IE RIPPED OFF

Yes, email their support address. Do you really want to just eat something like that, or are you willing to take the time to see if it can get sorted out?

Same thing happen to me but if you read the card that comes with it it says "*start date and terms subject to change without notice. if full game is not yet released at time of purchase, entitlement will allow for beta access until commercial release"

I'm thinking we will get our items and AUR when the game releases.

Same thing happen to me but if you read the card that comes with it it says "*start date and terms subject to change without notice. if full game is not yet released at time of purchase, entitlement will allow for beta access until commercial release"

I'm thinking we will get our items and AUR when the game releases.

I did and still no responce

Where in that statement did it say I do not get my items

I have the same issue. Emailed support, their response was to enter the code, which I had already done. Subsequent emails have not received a response.

I just bought the merc pack.

lol that is what they just said to me, like 5 mins ago

CONGRATULATION CCP Instead of improving the game you focused your time on ripping people off

SLOW CLAP

lol that is what they just said to me, like 5 mins ago

CONGRATULATION CCP Instead of improving the game you focused your time on ripping people off

SLOW CLAP

lol that is what they just said to me, like 5 mins ago

CONGRATULATION CCP Instead of improving the game you focused your time on ripping people off

SLOW CLAP

Has anyone tried re-entering the code now that they've been asked to? It's possible that they've fixed/reactivated it from their end or that they're having you do troubleshooting so that they can assess the root cause of the problem.

Yes that was the first thing i tried and it says the code has already been redeemed. I retyped it in the PSN area, is there a place in dust 514 to redeem codes?

This guy's lying to get free stuff, but it's not working. Also, maybe try later, when redemption starts for those items. Or, make a new character.

Really Im lying, the people on these forums are unbelievable. Its my fault 100%, and 0% CCP's fault. I'm the one who paid real money, and got nothing in return. If CCP took some time to explain the situation I'd be more understanding ie Email
However, the only response has been good old silence

I'm about 10min away from messaging MP1st about CCPS rip-off and to warn future costumers

This is a OUTRAGE ! I should bought the Madden promotion, but I put some faith in CCP and got ****** OVER!

Feel free to do that, this is what we hear when you start whining about CCP taking your money.

First, they didn't take any of your money, they bundled with Sony & Sony gave the bundle to a retailer. The retailer took your money.
Second, even if they DID take your money, the items you're asking for may have issues having been seeded into the game & you aren't posting about there being a bug or issue with the actual redemption.
Third, your wasting your tears on a problem that in all likely hood WILL GET FIXED provided you go through the proper channels.
Fourth, you still haven't given us a timeframe for how long it's been since you contacted them. They're very busy this week. Yours might not be the first fire that the guys who are there with free time have to put out, nor may it be the easiest fire for them to address.