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Thread Statistics | Show CCP posts - 2 post(s) |
Needless Sacermendor
Red Fox Brigade
208
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Posted - 2012.10.09 12:40:00 -
[1] - Quote
Have either of you tried setting your console audio stuff to a specific device rather than 'system default'
I had troubles with comms a few builds back ... this build is particularly troublesome for comms but this fix worked for me in the last few builds.
This build I get comms failure when I log in, but rebooting always fixes it. |
Needless Sacermendor
Red Fox Brigade
208
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Posted - 2012.10.09 12:46:00 -
[2] - Quote
So what you're saying is ... NO you haven't tried what I suggested and from the sounds of it you're not even going to bother ... good luck ... keep raging ! |
Needless Sacermendor
Red Fox Brigade
208
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Posted - 2012.10.09 12:52:00 -
[3] - Quote
It sounds to me like you got a bum response from a duff dev ... [email protected] is the place for support requests, who replied ?
CCP Cmdr Wang has been helpful with the odd thing I've emailed about in the past, try putting FAO him in the subject and try again.
Edited ... Explain you've had the run around and he's been recommended as helpful. Should get you a decent response as long as you keep it courteous as best you can. |
Needless Sacermendor
Red Fox Brigade
208
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Posted - 2012.10.09 12:55:00 -
[4] - Quote
Edited above post ... understand the frustration but it comes across wrong when there are people trying to offer suggestions. |
Needless Sacermendor
Red Fox Brigade
208
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Posted - 2012.10.09 17:19:00 -
[5] - Quote
Sorry had to get back to work ... appreciate the apology.
Your emails are a bit out of sequence ... the earliest 12 days ago referring to a closed petition must be from a previous email ... they take a long time to close them so it could have been a few months back.
Next GM Charlie seems to have been reasonable ... basically saying known issue, working on it.
Next an hour later GMT AvantGard seems to be referring to a forum problem, not the comms problem, basically DEV team have told him it (the forum problem) has been fixed.
And the latest one 2 days ago GM Hercules is just plain WRONG !
Tell him to read the second pop up as you log in to DUST ...
You are about to connect to CCP DUST 514 servers.
If you need any assistance, please contact
[email protected]
Without knowing what you've written to them I can't really comment, but being courteous does go a long way in getting assistance. That said I'd write again to support email, put FAO Cmdr Wang in the subject and calmly explain the comms problem explain the run around if all these emails were actually comms related and not referring to a forum bug you'd also mentioned, but certainly mention the GM Hercules response so long as that was in response to the comms bug and quote Wang the second loading page and that you're asking for assistance. |
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