Kevall Longstride
DUST University
Ivy League
2242
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Posted - 2015.01.19 06:04:00 -
[1] - Quote
Been on holiday for the last week snowboarding down mountains. Broadband coverage ain't so hot at 3000m.
Christmas and New Year. I'm sorry but I figured I might go see some family and friends over the holiday period on the 3 days off I actually had rather than sit on my PS3.
Having a full time job with shift patterns and 10hr days also kinda crimps on my game time. But while I'm there I'm often forum lurking and answering questions on my iPhone.
Holidays permitting pretty much in constant contact with CCP and the other CPM on Skype dealing with issues.
Despite the wierd timezoning with the majority of the CPM 5 hours behind me and CCP Shanghai 10 in front, meaning that I'm taking meetings at 2-4 am, I've still yet to miss a meeting.
Sending 30+ emails to each new member of D-UNI requires me to use the EVE client. That can take up to 90 mins a day depending on if I'm crashing the Dust mail server again. Bare in mind as well that well over 50% of all mail sent to Dust Merc's in the game near entire history comes from one account according to CCP Logibro......... that would be my EVE account.
Dust isn't the only game I play. Limiting all my gaming free time to just the one isn't healthy and somewhat miopic. Just for the record I play, Elite Dangerous, some Destiny, dabble in Day-Z. H1Z1 looks promising. Got a backlog of games on my Xbox One still in their wrapper...
Also, I have other hobbies. Forgive me on that one but I find having interests over a wide spectrum is helpful is most aspects of my life. Model Making, writing short stories, reading, watching some TV every now and then. Snowboarding, cycling and jogging because it's important to get off your arse at some point lest you absorb the chair into it.
But even with all this, spread over the Eve client, Dust, Skype to CCP and forum time, My CPM duties take up nearly 20 hours of my week. Frankly I'm stunned I had the time to get as many kills as I did.
But all of this is purely academic to be honest. Anyone reading this thread is likely to already have an entrenched view of the CPM anyway, searching for whatever scrap of data they can find to justify an opinion that no one will change anyway.
It's a cliche I know but like many such cliche it's often true. Until you spend time on the CPM or the CSM, you really have no clue how much work is involved. Successfully run for either and experience it for yourself, I guarentee that you'll look back on your previous posts dissing the CPM and be incredibly embarrassed by them.
CPM 1 member
CEO of DUST University
Vist dustcpm.com
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Kevall Longstride
DUST University
Ivy League
2249
|
Posted - 2015.01.19 20:44:00 -
[2] - Quote
J0LLY R0G3R wrote:Kevall Longstride wrote:tldr I kid I did read: but geeze I see why your sending 30+ mails to each merc. Is the stuff contained in these mails not on the forums or something? Just looks like your sending a lot of waste to new people. I was reading the thread for the lols but now I'm curious.
This may come as something of a shock to those of us that that think the whole community hang on our every word here in the forums but the total readership of these hallowed pages comes to less than 10% of our total playerbase and during some weeks less than 5%.
Up until the beginning of the last year, most if not all the help pages that I and other D-UNI Members prepared were placed on the forums in our corps private mail thread. However, it was becoming clear that the vast majority of new players never come to the forums. That's a lot of effort wasted.
So I copied all that info into a series of emails on my Eve client. Using that I'm able to use a larger font, paragraph it all, colourise to highlight sections. Sent from my Eve client, all that formatting is preserved in the email that the player gets on the Dust client. It's then kept in their inbox as a resource they can refer to until they delete it.
Now it's a longer, more involved way around to do it but the effort is reflected in the higher retention rate that players joining D-UNI typically enjoy. On average, 80 out of every 100 new members of D-UNI are still playing the game after a month. That retention rate is many times more than the games normal retention rate so it's worth the effort.
If you want a clearer idea of what this process looks like here is a 12 minute video for you to check out that I made for CCP and the CPM as to why I'm clearly nuts.
CPM 1 member
CEO of DUST University
Vist dustcpm.com
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