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Thread Statistics | Show CCP posts - 5 post(s) |
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CCP Falcon
C C P
C C P Alliance
691
   |
Posted - 2014.06.22 14:41:00 -
[1] - Quote
Hey guys,
Apologies for the silence on this issue, our server and software guys have been working hardcore on this to make sure that we're doing all we can to get this issue resolved for you.
If you're still experiencing issues, please post in this thread and describe the problems your experiencing. If you can grab screenshots or descriptions of any error messages you're encountering too and drop them in your bug report or in this thread, it'd be much appreciated.
Submitting bug reports will also assist us in troubleshooting this issue faster so that we can get you guys back in game as soon as possible.
Sorry for the inconvenience this issue is causing, the DUST Dev team are working on getting it resolved for you as soon as possible.
- F
CCP Falcon || EVE Community Manager || @CCP_Falcon
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End Is Here
Onikanabo Brigade
Caldari State
57
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Posted - 2014.06.22 14:46:00 -
[2] - Quote
FIRST! I win! |
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CCP Rattati
C C P
C C P Alliance
3061
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Posted - 2014.06.22 14:49:00 -
[3] - Quote
Please include your region details, since this issue is only happening to a subset of players, not all. Thanks!
"As well as stupid, Rattati is incredibly slow and accident-prone, and cannot even swim"
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Ryki Kaido
Wraith Shadow Guards
9
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Posted - 2014.06.22 14:53:00 -
[4] - Quote
a temp fix that ccp went and let me post here. note may not fix for all players
by testing on accounts i had, to fix the issue on not logging in cause "corrupted data", easiest way to mass fix all profiles if have multiple is to:
1. uninstall the game
2. remove ALL saved data under "Saved data utility(ps3) relating to Dust 514
3.reinstall dust 514.
as said in last topic, i had some profiles that i didn't do the remove on till now and it worked for Every profile i did the step to.
hope this helps you guys and ccp for now till they get issues fixed.
also can seem that different fixes can work ar random times it also seems by experiance so all fixes veries. |
Enki Kalgarian
Northwind Alliance
Dark Taboo
115
|
Posted - 2014.06.22 14:58:00 -
[5] - Quote
I live in Canada and am still getting the message when it hits 18% synchronizing.Please fix this my wife is leaving for a week and I need to get my game on. |
Enki Kalgarian
Northwind Alliance
Dark Taboo
115
|
Posted - 2014.06.22 14:59:00 -
[6] - Quote
I have all ready deleted the game and saved files and reinstalled it and it's still the same. |
Ryki Kaido
Wraith Shadow Guards
9
|
Posted - 2014.06.22 15:04:00 -
[7] - Quote
Ryki Kaido wrote:a temp fix that ccp went and let me post here. note may not fix for all players
by testing on accounts i had, to fix the issue on not logging in cause "corrupted data", easiest way to mass fix all profiles if have multiple is to:
1. uninstall the game
2. remove ALL saved data under "Saved data utility(ps3) relating to Dust 514
3.reinstall dust 514.
as said in last topic, i had some profiles that i didn't do the remove on till now and it worked for Every profile i did the step to.
hope this helps you guys and ccp for now till they get issues fixed.
also can seem that different fixes can work ar random times it also seems by experiance so all fixes veries.
for me, after multiple attempts, i can log in other profiles after verifying there is a corrupted datqa so it runs on the profiles so if it says it is corrupted, try again a few more times and may work also. |
Ryki Kaido
Wraith Shadow Guards
9
|
Posted - 2014.06.22 15:08:00 -
[8] - Quote
Enki Kalgarian wrote:I have all ready deleted the game and saved files and reinstalled it and it's still the same.
if it says it si corrupted, try a few more times. it might work. if not then see if you can find anther fix |
Ryki Kaido
Wraith Shadow Guards
11
|
Posted - 2014.06.22 15:23:00 -
[9] - Quote
CCP Falcon wrote:Hey guys,
Apologies for the silence on this issue, our server and software guys have been working hardcore on this to make sure that we're doing all we can to get this issue resolved for you.
If you're still experiencing issues, please post in this thread and describe the problems your experiencing. If you can grab screenshots or descriptions of any error messages you're encountering too and drop them in your bug report or in this thread, it'd be much appreciated.
Please include your region details, since this issue is only happening to a subset of players, not everyone.
Submitting bug reports will also assist us in troubleshooting this issue faster so that we can get you guys back in game as soon as possible.
Sorry for the inconvenience this issue is causing, the DUST Dev team are working on getting it resolved for you as soon as possible.
- F
also my regional is in United States, Nebraska around nebraska if that helps for pinpoint in my area |
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CCP Time Runner
C C P
C C P Alliance
0
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Posted - 2014.06.22 15:32:00 -
[10] - Quote
Dear all, can you please include info below to help us troubleshoot?
GÇóCountry (your location info)
GÇóYour IP, you can check your IP by going to http://www.whatismyip.com/
GÇóYour ISP name
Many thanks! |
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JRleo jr
Brutor Vanguard
Minmatar Republic
13
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Posted - 2014.06.22 15:34:00 -
[11] - Quote
CCP Time Runner wrote:Dear all, can you please include info below to help us troubleshoot? GÇóCountry (your location info) GÇóYour IP, you can check your IP by going to http://www.whatismyip.com/GÇóYour ISP name Many thanks!
Comcast
The issue is the people who didn't get hotfix alpha get the error.
At least in my case, I tested it. |
End Is Here
Onikanabo Brigade
Caldari State
59
|
Posted - 2014.06.22 15:50:00 -
[12] - Quote
CCP Time Runner wrote:Dear all, can you please include info below to help us troubleshoot? GÇóCountry (your location info) GÇóYour IP, you can check your IP by going to http://www.whatismyip.com/GÇóYour ISP name Many thanks!
Posting an IP address to a bunch of hackers....... LMAO........NO!!!! Hell NO!
I have 'sudden link' internet. |
JRleo jr
Brutor Vanguard
Minmatar Republic
14
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Posted - 2014.06.22 15:53:00 -
[13] - Quote
End Is Here wrote:CCP Time Runner wrote:Dear all, can you please include info below to help us troubleshoot? GÇóCountry (your location info) GÇóYour IP, you can check your IP by going to http://www.whatismyip.com/GÇóYour ISP name Many thanks! Posting an IP address to a bunch of hackers....... LMAO........NO!!!! Hell NO! I have 'sudden link' internet.
Now I can use my favorite link.
http://i.imgur.com/Is8dmpR.png |
X7 lion
Inner.Hell
211
|
Posted - 2014.06.22 16:01:00 -
[14] - Quote
i live in new zealand, my sync stopped around 20% ish each time, i attempted a reinstall of the game and now i cannot download the client from psn store. when attempted it says an unknown error has occured.
Hey look a distraction!
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elmoss
NOOB HAUS
1
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Posted - 2014.06.22 16:01:00 -
[15] - Quote
Im having this issue as well as my roommate. We live in Canada ISP is Shaw. ip is 96.54.201.124 |
HowDidThatTaste
Paladin Survey Force
Amarr Empire
5024
|
Posted - 2014.06.22 16:12:00 -
[16] - Quote
I have had this problem with almost every patch that came out. Some were worse than others.
In most cases if I used a direct conecction not wireless patches would update. However most of the time I had to go to my sisters house to use her internet to fix it. (which is strange because we are i n the same town with the same Comcast)
This made me think it is the router. Except that on some occasions it updates with no issue.
I now seem to have a bug wear the PlayStation infinite loops while downloading or updating other games a fix that has worked 100% of the time is to go to the restore default settings. See how below.
This seems to clear the previous issue that causes the looping and you can download again, I would suggest erasing the previous attempt or data file for dust.
Note this is not a complete erase of your hard drive it just puts your ps3 settings back to factory. It does not erase anything you have saved on your ps3. It will make you sign into psn again and you will have to activate your system but it walks you through all that. There is no risk in trying as it has worked for me, hope this helps.
https://support.us.playstation.com/app/answers/detail/a_id/1488/~/safe-mode-on-ps3
Remember use ..........-restore default settings.......... not the other choices as they may cause data loss. |
HEAD- HUNTER-GEO
Sver true blood
Dirt Nap Squad.
15
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Posted - 2014.06.22 16:13:00 -
[17] - Quote
Me too sync stoped at 20% I live in united states East coast sent help ticket with my ip address |
Jadek Menaheim
Ancient Textiles.
3230
|
Posted - 2014.06.22 16:14:00 -
[18] - Quote
Having the same issue at a PS bang in South Korea. All systems appeared wired.
Where does you CPM 1 Candidate Stand? Visit the Super P.A.C Contribution Log
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ratamaq doc
Onslaught Inc
RISE of LEGION
667
|
Posted - 2014.06.22 16:19:00 -
[19] - Quote
All the information and troubleshooting steps I've tried are here:
https://forums.dust514.com/default.aspx?g=posts&m=2220640#post2220640
I'm not at home, so I can't give you my IP address just yet. Not giving out the full address, sorry, but I'll give you the /24 when I get home. Souls note from my post that I've tried the on 2 ISPs, Cox (home internet) and ATT (LTE Mobile Hotspot)
YouTube
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Jadek Menaheim
Ancient Textiles.
3230
|
Posted - 2014.06.22 16:21:00 -
[20] - Quote
These are the ISP details. http://www.speedtest.net/result/3440417968.png
ISP: LG Dacom Corporation
Down: 160Mb/s
Up: 143Mb/s
Ping: 3ms
Where does you CPM 1 Candidate Stand? Visit the Super P.A.C Contribution Log
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Reign Omega
BurgezzE.T.F
General Tso's Alliance
474
|
Posted - 2014.06.22 16:30:00 -
[21] - Quote
I live in Vegas (southwest USA)
Cox communication
Hardwired not WiFi
Happens on all 3 of my accounts whom I play regularly
My issue started the day after bravo deployed
Observe the public trust. Protect the innocent. Uphold the law.
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lunatis orrak
Battlefield Brawlers
27
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Posted - 2014.06.22 16:31:00 -
[22] - Quote
Enki Kalgarian wrote:I live in Canada and am still getting the message when it hits 18% synchronizing.Please fix this my wife is leaving for a week and I need to get my game on.
Lol
CHUBBY CHASER FOR LIFE
!BEWARE MY FAT BULLDOGS!
The leash is not for your protection
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Enki Kalgarian
Northwind Alliance
Dark Taboo
117
|
Posted - 2014.06.22 16:33:00 -
[23] - Quote
X7 lion wrote:i live in new zealand, my sync stopped around 20% ish each time, i attempted a reinstall of the game and now i cannot download the client from psn store. when attempted it says an unknown error has occured.
Same thing here could not download game from store I had to go into download history and it worked there |
Darious Hawke
Intara Direct Action
Caldari State
0
|
Posted - 2014.06.22 16:37:00 -
[24] - Quote
Im having this problem, i live in The USA.. Arizona specificly. Thanks |
Aiwha Bait
Max-Pain-inc
Dark Taboo
2
|
Posted - 2014.06.22 16:53:00 -
[25] - Quote
End Is Here wrote:FIRST! I win!
EDIT: this bug I 'think' is only affecting 'alt accounts'. Everyone of mine had a hang up at 18-20%.
Main account had no problem logging in.
Have not used alt accounts in months.
Maybe cause of all the patches?
USA Eastern seaboard
Once I got my alts past the 20% sync, all was good. No more problems on 'that' account.
Gave up on the others.
Nope. My main account is having issues. I dont have an alt character under a different PSN profile though. |
Judal Wraith
NoGameNoLife
10
|
Posted - 2014.06.22 16:54:00 -
[26] - Quote
IM having the same problem i live in the U.S and on the east coast this problem has been happening to me for 3 days now and my synchronization error occurs when i hit 20%. |
Enki Kalgarian
Northwind Alliance
Dark Taboo
119
|
Posted - 2014.06.22 17:08:00 -
[27] - Quote
I have now reinstalled it twice still not working and have formatted my ps3 once hoping that would work now I don't have Dust to play but all my other games are gone now to because I did the bloody format. |
Agimus
Bullet Cluster
Lokun Listamenn
5
|
Posted - 2014.06.22 17:19:00 -
[28] - Quote
I live in central California, USA. I get the corrupted download data message at 18%.
I've reinstalled the game, did the full 9 hour reformat, and then reinstalled the game again. I've been having to reinstall the game from my download history because I get an error message every time I download it from the PSN store. Still not working. I have some good tips, though, that I will try. I have two PSN accounts with Dust characters and both are having the same problems.
I got back from some exhausting training and it seems we're in some great PC battles in my corp, so it's such a drag to come home to this. :( Oh well. I just call it "bleeding edge gaming" and it helps me feel better about playing Dust 514. :) |
Cat Merc
Onslaught Inc
RISE of LEGION
10393
|
Posted - 2014.06.22 17:20:00 -
[29] - Quote
I had it happen a day after hotfix alpha released.
My sync stopped at 5%, and every time it got to 5% it reset and tried again, until it gave up.
My region is Europe and my ISP is Bezeq International.
I have tried to sync using my mobile phone but it did not work.
I switched DNS servers on my PS3 (For another reason, not to try and fix it), and it still didn't work.
My PS3 is set as DMZ.
I cannot download DUST 514 from the Playstation Store at all, it refuses to do it, saying that the "Item is not available for purchase at this time, please try again later"
I have managed to reconnect a day or two before Hotfix Bravo by retrying over 100 times.
That's all the information I can think of that would be useful.
Overlord of all humans,
-The Glorious Cat Merc
Feline overlord of all humans - CAT MERC
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Aiwha Bait
Max-Pain-inc
Dark Taboo
2
|
Posted - 2014.06.22 17:20:00 -
[30] - Quote
CCP Falcon wrote:Hey guys,
Apologies for the silence on this issue, our server and software guys have been working hardcore on this to make sure that we're doing all we can to get this issue resolved for you.
If you're still experiencing issues, please post in this thread and describe the problems your experiencing. If you can grab screenshots or descriptions of any error messages you're encountering too and drop them in your bug report or in this thread, it'd be much appreciated.
Please include your region details, since this issue is only happening to a subset of players, not everyone.
Submitting bug reports will also assist us in troubleshooting this issue faster so that we can get you guys back in game as soon as possible.
Sorry for the inconvenience this issue is causing, the DUST Dev team are working on getting it resolved for you as soon as possible.
- F
Hey! I'm from Florida, USA (America region :P). The problem is when logging into Dust, I cannot synchronize past 18% before getting the message "Downloaded Data Corrupted. Please try again later". I have uninstalled the game, and re-installed, multiple times. I've waited and tried again later, and still nothing. I attached a screen cap of the error message in my bug ticket. The problem happened after Hotfix Bravo |
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Enki Kalgarian
Northwind Alliance
Dark Taboo
119
|
Posted - 2014.06.22 17:27:00 -
[31] - Quote
Made another account on my ps3 still not working with brand new alt I'm in Calgary Alberta Canada. On my first account I've tried everything my advice is Don't reinstall and DON'T format your ps3 I've done it both and still not working.
Just dropped my wife at airport c'mon Ccp 7 days till she gets home. |
ratamaq doc
Onslaught Inc
RISE of LEGION
667
|
Posted - 2014.06.22 17:36:00 -
[32] - Quote
Enki Kalgarian wrote:Made another account on my ps3 still not working with brand new alt I'm in Calgary Alberta Canada. On my first account I've tried everything my advice is Don't reinstall and DON'T format your ps3 I've done it both and still not working.
Just dropped my wife at airport c'mon Ccp 7 days till she gets home.
Best reason ever. Come on CCP. For your battle cry in fixing this shout "FOR ENNNNKIIIIIII"
YouTube
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CCP Falcon
C C P
C C P Alliance
691
|
Posted - 2014.06.22 18:23:00 -
[33] - Quote
UPDATE - This issue has now been traced to a problem with our CDN and has been fixed. You should now be able to update and play DUST 514 with no issues.
If you experience any further problems, please feel free to file a support ticket and our GM Team will be more than happy to help you.
CCP Falcon || EVE Community Manager || @CCP_Falcon
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mhall914
OSG Planetary Operations
Covert Intervention
6
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Posted - 2014.06.22 18:28:00 -
[34] - Quote
I can't even download DUST 514 from the Playstation store after receiving the data corruption error and .....screw this future PC game. I'm done. All the let-downs and screw-ups are not worth it. |
ratamaq doc
Onslaught Inc
RISE of LEGION
667
|
Posted - 2014.06.22 18:29:00 -
[35] - Quote
CCP Falcon wrote:UPDATE - This issue has now been traced to a problem with our CDN and has been fixed. You should now be able to update and play DUST 514 with no issues.
If you experience any further problems, please feel free to file a support ticket and our GM Team will be more than happy to help you.
Great! Now I just have to make up 2 days of play in one evening to cap. Any heavies need a Logi for 5 or 6 hours straight?
What does CDN stand for?
YouTube
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CCP Falcon
C C P
C C P Alliance
691
|
Posted - 2014.06.22 19:11:00 -
[36] - Quote
ratamaq doc wrote:CCP Falcon wrote:UPDATE - This issue has now been traced to a problem with our CDN and has been fixed. You should now be able to update and play DUST 514 with no issues.
If you experience any further problems, please feel free to file a support ticket and our GM Team will be more than happy to help you. Great! Now I just have to make up 2 days of play in one evening to cap. Any heavies need a Logi for 5 or 6 hours straight? What does CDN stand for?
Content Delivery Network. Basically, these are all the servers that store patches and updates, that you guys connect to in order to download an update for your game client 
CCP Falcon || EVE Community Manager || @CCP_Falcon
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Aiwha Bait
Max-Pain-inc
Dark Taboo
2
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Posted - 2014.06.22 19:27:00 -
[37] - Quote
Ryki Kaido wrote:a temp fix that ccp went and let me post here. note may not fix for all players
by testing on accounts i had, to fix the issue on not logging in cause "corrupted data", easiest way to mass fix all profiles if have multiple is to:
1. uninstall the game
2. remove ALL saved data under "Saved data utility(ps3) relating to Dust 514
3.reinstall dust 514.
as said in last topic, i had some profiles that i didn't do the remove on till now and it worked for Every profile i did the step to.
hope this helps you guys and ccp for now till they get issues fixed.
also can seem that different fixes can work ar random times it also seems by experiance so all fixes veries.
I can confirm that this worked for me. 
|
ratamaq doc
Onslaught Inc
RISE of LEGION
667
|
Posted - 2014.06.22 19:41:00 -
[38] - Quote
CCP Falcon wrote:ratamaq doc wrote:CCP Falcon wrote:UPDATE - This issue has now been traced to a problem with our CDN and has been fixed. You should now be able to update and play DUST 514 with no issues.
If you experience any further problems, please feel free to file a support ticket and our GM Team will be more than happy to help you. Great! Now I just have to make up 2 days of play in one evening to cap. Any heavies need a Logi for 5 or 6 hours straight? What does CDN stand for? Content Delivery Network. Basically, these are all the servers that store patches and updates, that you guys connect to in order to download an update for your game client
Thanks,
Confirmed that it's fixed now.
YouTube
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Cat Merc
Onslaught Inc
RISE of LEGION
10393
|
Posted - 2014.06.22 19:44:00 -
[39] - Quote
So will this fix how I can't download the game?
Feline overlord of all humans - CAT MERC
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Enki Kalgarian
Northwind Alliance
Dark Taboo
121
|
Posted - 2014.06.22 19:48:00 -
[40] - Quote
All fixed here in Alberta Canada thanks Ccp. |
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Cat Merc
Onslaught Inc
RISE of LEGION
10393
|
Posted - 2014.06.22 19:49:00 -
[41] - Quote
Nope, that did not fix how I cannot download the game from the Playstation Store.
Feline overlord of all humans - CAT MERC
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Mex-0
The dyst0pian Corporation
Zero-Day
23
|
Posted - 2014.06.22 20:15:00 -
[42] - Quote
Guys it's back online!!!!!!!!  at least for me...
Just your average combat rifle wielding scout.
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Nimbus Craig
SLAYERS IN TRAINING
0
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Posted - 2014.06.25 22:11:00 -
[43] - Quote
Ok, i haven't re-instal the game since June 23, and I having the same problem by can't accessing the game because the synchronization stop on 18%, so my questions are:
When did you fix the problem?. And
2.
today, June 25. Do I have to re-instal the game again for solve the problem?
Thanks from El Salvador, Central America |
Nimbus Craig
SLAYERS IN TRAINING
0
|
Posted - 2014.06.26 02:25:00 -
[44] - Quote
Never mind, it didn't work   |
JCSOTO1
Villore Sec Ops
Gallente Federation
0
|
Posted - 2014.06.28 02:51:00 -
[45] - Quote
Hi!!
The same problem that several people described before
I try to play 2 times per week; two weeks ago I had the issue; at 26% of syncronization it happens "Downloaded data files corrupt"
It's not first time that this happen; I have suffered this since 2 years ago... I wait 2 or 3 months and miraculously it works again
My configuration is:
Region: Costa Rica, Central America
Cable Connection to my router
No firewalls or proxies or anything like that
Affecting all my accounts, not just my "main"
Thanks in advance for any help
Regards,
Juan Carlos |
Jadek Menaheim
Ancient Textiles.
3282
|
Posted - 2014.06.28 03:49:00 -
[46] - Quote
Working here in Korea!
Where does you CPM 1 Candidate Stand? Visit the Super P.A.C Contribution Log
|
Gavr1Io Pr1nc1p
672
|
Posted - 2014.06.28 16:51:00 -
[47] - Quote
thanks for fixing it CCP :)
you guys are awesome
"Goddamn it! I have to take out my plasma cannon to kill him cause I can't kill him with my flay lock!"
-Buzz Kill
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elshetti
Vherokior Combat Logistics
Minmatar Republic
0
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Posted - 2014.07.03 15:12:00 -
[48] - Quote
Hello guys,
Facing the "downloaded data files corrupt. Please try again later." Message since yesterday 2july2014.
Syncing just get up up to 2% before retrying.
Retried numerous times resetting my ps3.
I live in Bahrain if that helps to know.
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rayakalj9
Opus Arcana
Covert Intervention
3
|
Posted - 2014.07.04 04:12:00 -
[49] - Quote
On my dust character today, the Synchronization stop at 3% and then said Downloaded data files corrupt. Pleas try again later, ccp falcon please try help me out man 
i live in canada |
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