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Thread Statistics | Show CCP posts - 5 post(s) |
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CCP Falcon
C C P
C C P Alliance
691
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Posted - 2014.06.22 14:41:00 -
[1] - Quote
Hey guys,
Apologies for the silence on this issue, our server and software guys have been working hardcore on this to make sure that we're doing all we can to get this issue resolved for you.
If you're still experiencing issues, please post in this thread and describe the problems your experiencing. If you can grab screenshots or descriptions of any error messages you're encountering too and drop them in your bug report or in this thread, it'd be much appreciated.
Submitting bug reports will also assist us in troubleshooting this issue faster so that we can get you guys back in game as soon as possible.
Sorry for the inconvenience this issue is causing, the DUST Dev team are working on getting it resolved for you as soon as possible.
- F
CCP Falcon || EVE Community Manager || @CCP_Falcon
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CCP Rattati
C C P
C C P Alliance
3061
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Posted - 2014.06.22 14:49:00 -
[2] - Quote
Please include your region details, since this issue is only happening to a subset of players, not all. Thanks!
"As well as stupid, Rattati is incredibly slow and accident-prone, and cannot even swim"
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CCP Time Runner
C C P
C C P Alliance
0
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Posted - 2014.06.22 15:32:00 -
[3] - Quote
Dear all, can you please include info below to help us troubleshoot?
GÇóCountry (your location info)
GÇóYour IP, you can check your IP by going to http://www.whatismyip.com/
GÇóYour ISP name
Many thanks! |
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CCP Falcon
C C P
C C P Alliance
691
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Posted - 2014.06.22 18:23:00 -
[4] - Quote
UPDATE - This issue has now been traced to a problem with our CDN and has been fixed. You should now be able to update and play DUST 514 with no issues.
If you experience any further problems, please feel free to file a support ticket and our GM Team will be more than happy to help you.
CCP Falcon || EVE Community Manager || @CCP_Falcon
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CCP Falcon
C C P
C C P Alliance
691
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Posted - 2014.06.22 19:11:00 -
[5] - Quote
ratamaq doc wrote:CCP Falcon wrote:UPDATE - This issue has now been traced to a problem with our CDN and has been fixed. You should now be able to update and play DUST 514 with no issues.
If you experience any further problems, please feel free to file a support ticket and our GM Team will be more than happy to help you. Great! Now I just have to make up 2 days of play in one evening to cap. Any heavies need a Logi for 5 or 6 hours straight? What does CDN stand for?
Content Delivery Network. Basically, these are all the servers that store patches and updates, that you guys connect to in order to download an update for your game client 
CCP Falcon || EVE Community Manager || @CCP_Falcon
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