DUST Search - General Concerns and Issues with DUST/CCP/COMMUNITY

CCP Saberwing wrote:

Hi Rinzler. Let me address some of your points -

- Players do get heard. We patrol our forums continuously (even if every thread doesn't necessarily have a response!) What is difficult to understand on the flip side is the sheer level of noise out there - and that's why the CPM serve as a fantastic barometer for overall Community temperature.

- There are several lines of communication between players and Developers - to say otherwise is simply not true. Many of us go out of our way to interact with players across numerous channels. I've recently set up the in-game DevHangout channel (and frequent it several times per week), spend time in the #DUST514 IRC, and personally reply to almost every Facebook message to the DUST 514 page. Many of us even use our personal Twitter/social media accounts to interact with players. It's important to remember that not everyone has the thick skin required to interact with players, but those of us that do really enjoy it.

On the topic of respecs, I have mentioned in numerous threads that a decision has not yet been reached and that I'll provide you with an update when I know more. For the record - the CPM are also pushing on this. :)

- We are absolutely holding ourselves accountable and question everything we are doing. The arrival of CCP Rouge has completely revamped our Development Process and I've never felt more confident in the future of DUST (even though I've only been here for about 6 months!). To say that we do not face criticism is again not only untrue but also unfair, because the Developers that take the time to interact with players face more than their fair share every day.

I hope that answers some of the questions you have.


Author	Thread Statistics \| Show CCP posts - 2 post(s)
Drapedup Drippedout 0uter.Heaven 473	Posted - 2014.02.25 14:43:00 - [1] - Quote CCP Saberwing wrote: Hi Rinzler. Let me address some of your points - - Players do get heard. We patrol our forums continuously (even if every thread doesn't necessarily have a response!) What is difficult to understand on the flip side is the sheer level of noise out there - and that's why the CPM serve as a fantastic barometer for overall Community temperature. - There are several lines of communication between players and Developers - to say otherwise is simply not true. Many of us go out of our way to interact with players across numerous channels. I've recently set up the in-game DevHangout channel (and frequent it several times per week), spend time in the #DUST514 IRC, and personally reply to almost every Facebook message to the DUST 514 page. Many of us even use our personal Twitter/social media accounts to interact with players. It's important to remember that not everyone has the thick skin required to interact with players, but those of us that do really enjoy it. On the topic of respecs, I have mentioned in numerous threads that a decision has not yet been reached and that I'll provide you with an update when I know more. For the record - the CPM are also pushing on this. :) - We are absolutely holding ourselves accountable and question everything we are doing. The arrival of CCP Rouge has completely revamped our Development Process and I've never felt more confident in the future of DUST (even though I've only been here for about 6 months!). To say that we do not face criticism is again not only untrue but also unfair, because the Developers that take the time to interact with players face more than their fair share every day. I hope that answers some of the questions you have. I feel what Rinzler is talking about though. While you claim to interact with your players, you tell us "put it on the forums", "moved to features/ideas section" etc....Not send me a message on facebook if you'd like a better explanation. I feel like some of the 'private' chats through IRC and Facebook/twitter/etc contain some very viable information that we as a community should hear about from CCP firsthand. Not some vet coming in and creating a topic "Last night's IRC chat w/ Saberwing" where we find out the latest news only to have a DEVtag come in later and confirm it. I have no doubt that CCP Rouge is working his @$$ off to make this game better. You guys are constantly revamping things in an EFFORT to satisfy your rabid player base (myself on of them). We do appreciate this, though you don't always get the recognition you deserve. However, when there are simple, basic mistakes like 100% nitrous instead of 10.0% nitrous it makes us wonder how thorough you guys are being. It takes 1 game played by you guys in the new stuff to figure out something went wrong and that didn't happen. Those mistakes, repeated over and over again (confirmed through the endless buff/nerf cycle) help to undermine our confidence in the development of a game that has SO MUCH POTENTIAL. We ask for simple things like the BPO statistics or an official statement with evidence that illustrates why you feel they are potentially harmful to the economy. And if they are, then what is the stance on the PC locking that generates passive ISK? A simple "mechanics are working as intended" would suffice or "We are investigating the Corporations who are farming passive ISK and will take action against this as it is an exploit". The laser buff that was supposed to come out "in the next week or so" from about 4 weeks ago? You've released stats for suits then said basically none are official, so go speculate. Then when the community cries about changes and respecs, all of the sudden we are the ones who are so volatile you need "thick skin" to deal with us? I mean you gave us bogus information(unconfirmed), why even release it? I'm pretty sure trolling is against the forum rules :) There are plenty more cases like the aforementioned, I'm just chiming in with what's fresh off the top of my head. Telling us if we want to communicate ideas to you, to do so over facebook or twitter is a bit absurd when there is an Official place to do that here in the forums. Also, in regards to CPM, what a terrible idea. Let's take a bitter vet (we all are) with vested 3rd party interests (we all have them) and give them sensitive information and TRUST they'll keep secrets (in New Eden? seriously?). As the moderators, how you even see this as a good idea is well beyond my comprehension. Pro-fit Prophet "Gimme yo lunch money"