Protected Void
Endless Hatred
183
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Posted - 2013.11.21 10:14:00 -
[1] - Quote
Yelhsa Jin-Mao wrote:EternalRMG wrote:Marston VC wrote:Yelhsa Jin-Mao wrote:I've sent a complaint to the Office of Fair Trading (UK equivalent of America's national consumer rights government body) regarding the removal of in-game content (vehicle BPO) that I have purchased from Sony, which is now being removed by a third party who was not party to the purchase agreement, and who is infringing on my consumer rights. I have made a complaint under the following circumstances, failure to comply with Sales of Goods Act 1979, as well as a complaint regarding underhand business tactics and poor customer service.
I would also like you all to note a little extract taken from moneysavingexpert.com
Understanding the law If you've got a dispute going on, it's important not just to know your rights, but to understand how and why they work.
Every time you buy something, be it a mobile phone from a mate or a week in Cuba from a travel agent, you make a contract with the seller. What does this contract really mean?
Both you and the other party agree to terms and conditions. The seller has agreed to provide your 'statutory rights'.
*Note the phrase the seller has agreed to provide your statutory rights, not a third party developer, producer, manufacturer, burger van owner or car salesman.
I encourage everyone to exercise their consumer rights and seek legal advice against CCP, and do not be afraid to take action If you get the go-ahead From your legal advisor or consumer rights group, as I certainly will be. Part of the agreement you make when purchasing stuff from CCP says that CCP has rights to change and reimburse you, the consumer, with any item(s) of (what they deem as) equivalent value. Your getting reimbursed anyway, so I don't see the problem here...... Let it he a stupie guy who wants to sue a big company who has way better lawyer that he could ever think of getting only cause he hasnt got a bpo that is getting refunded anyways and wasnt part of any promotion I don't need to pay for an expensive lawyer, as I'm a UK and EU citizen. You see thacts the great tthing about not being an American, it's that my government actually protects my rights and the Office of Fair Trading can fight my claim for me for free, because after all, the British Government works for the people.
Yes...and the resources that the Office of Fair Trading spends on handling your petty squabble are of course magically created out of thin air. It's not like it's coming out of the government's tax income or anything. Taxes that you and all other citizens pay. /sarcasm
You're abusing an excellent system for consumer protection and wasting resources that could be better spent on...well, anything, really. |