dustwaffle
The Southern Legion
The Umbra Combine
624
   |
Posted - 2013.11.06 09:51:00 -
[1] - Quote
CEOPyrex CloneA wrote:Interesting reply Dolan, shame you missed the point on quite a few of the concerns raised. (it whiffed of 'reaction' and not absorption')
Alot of people are not happy with the CPM and the CSM (im amazed you deny this), given this is your actual job right, i can see why your keen to 'save' it but just go look at the forums, comments made on the video i released, hell go ask randoms what they think and you will find significant apathy and mostly disregard and suspicion to the entire CSM and CPM concept.
But lets just brush all that under the carpet and continue to allow major groups to suck up to CCP lets watch players who wish to be CPM white knight for the concept (many posting right here) and bring a big old stack of agendas to the CPM so the game development benefits the few and this problem grows as people become more disgruntled with this farce.
Define 'a lot'. Like Dolan said, numbers matter. Not claims on the internet about 'majority' 'a lot' 'most of us' etc.
Sure, dismiss everyone that doesn't agree with your view as 'white knighting' or 'sucking up'.
Literally r3tarded |
dustwaffle
The Southern Legion
The Umbra Combine
625
|
Posted - 2013.11.06 10:35:00 -
[3] - Quote
NanoCleric wrote:dustwaffle wrote:AFAIK, it's not the responsibility of the CPM to come and hold your hand and 'reach out' to you. Not everyone has access to the forums? Why not? What's stopping someone from getting on a laptop/PC/smartphone/PS3 browser to come on and express their views? What's to stop them from doing it in a reasonable manner to lend more strengths to their arguments? Nothing. No one is responsible for such apathy but the players themselves. Sorry you obviously didn't read the whole lot, some people don't own the media to be able to get on the forums, many others as you say.. due to apathy don't want to. Though as i also said, that doesn't mean they don't have valuable opinions which should be heard. Companies should provide the means to get feedback if they want it.. it's not on the client to do it. Do you keep getting in touch with your ISP letting them know your happy with your service but if they just changed this one thing you'd be happier? Do you contact your tv provider and let them know if they just gave you this one channel you want and removed 4 others then you'd be much happier? Do you bother getting in touch with anyone? :) .... Think about it.. So sorry, you and i have to agree to disagree.... and it's precisely that premise which is the whole point. People have different opinions and they need to be sought out. So many players will be ignorant that this is even going on.. so many don't know who the CPM are, so many don't even know we have a CPM or what it is. i.e. it's always on the company to approach the client, not vice versa... and if they don't own a PC, do you think they are going to find their nearest netcafe just to express an opinion... come on.. wake up. Either way though, your entitled to your opinion.
While I understand your point about some people not owning media to access the internet, the likelihood of that is extremely small. Going by my personal experience, pretty much most people I know have a smartphone or tablet, even if they don't have a PC/Laptop. At the very least, there's always the PS3 browser which works to an extent. Final thing about this point you make, if there exists a portion of players that do not have access to the forums, to email, and yet are able to play an ONLINE ONLY game, what method would you suggest to reach out to them? Post?
About the apathetic players with 'valuable' insights: No one can change their mindsets, and if they're apathetic about the game, yet have such valuable insights, it's not down to CCP or the CPM to personally interview each of them. What do you propose for us and CCP to get their valuable insights off them?
From what I've seen, CCP DOES provide the means, via the forums, and surveys sent to email addresses of the playerbase. While I do agree that such things are infrequent, they are there, and it's on the players themselves to utilize them.
For example, Person A is a student and does not own a laptop/PC/smartphone. If Person A wants to voice an opinion, how would he do it? Possibly utilize facilities provided by school/uni/college?
Person B is employed/has own business. Smartphones nowadays are not so prohibitively expensive that said person cannot afford to get one, especially if he gets paid a salary or has some form of income. If Person B doesn't make enough to afford something like this, which I agree are considered as luxuries, then probably they should get their priorities sorted instead of getting worked up about not having their opinions heard regarding a video game.
Finally, Person C is unemployed and not a student. Well, same as B, get priorities sorted. Playing video games is a luxury, not a basic right.
Regarding whether I actively provide feedback to my ISP/Cable TV provider etc. No, of course I don't, but when something isn't working right, I do write in/call up to give them feedback/complaints. Customer satisfaction surveys are not all that common, despite what you may think, and it's down to the consumer to voice their own feedback if they are not satisfied with a product or service. If you can't be bothered to do so, then obviously it's not affecting you that much, and if it were, then you would make an effort (by you, I don't mean YOU personally). |