Im available large amounts of the day, if not my dust 514 character my eve character can be made available much more frequently as its right next to my homework. Our inboxes, skypes, and twitters are publicly available and if want a response that is you want to take to public make sure to entitle it as such and we will work around it. So if you guys want to ask your corps and your alliances questions for the cpm and then mail it in to us we be more than happy to work with that and at that method should be netting most of the CPM responses onto it.

We have had several town hall like meetings before the CPM AMA and the CPM QnA which we are having a slight difficulty in getting repeats of due to the large time zone differences. I mean optimally to get all the CPM would to pick the same time slot CCP uses for most of the meetings and frankly there is hardly anyone on at those times. Inversely the most you can easily get is a third of the CPM up at a time during the more popular times.

I think things like this are great as they do engage with the community.. however.. this still only caters for the 'vocal' part of the community.

What about all those casual gamers who don't have time to read the forums much and miss things like this, what about all the multitudes of people that the CPM members simply would not have the real life time to do face to face sessions like this, what about the new players who have no idea who these CPM members are, what about those who do not have PC's (and there's many many of them), what about the 'majority' of active gamers.

Again this is only catering to the minority. Therefore it only addresses issues and ideas of the minority which shapes the game for the minority and not the majority.

Sure, some things might be spot on that they do, and the majority might agree.. but at present it seems that people only get a say if they seek out the CPM.. and most people will not do that, it's just human nature and to most people, this is 'just a game'. That however does not mean they should be ignored.

This is why i say they do not have the tools to be able to engage with the masses, and therefore cannot have a clear perspective of what the majority want to see.

I mentioned in my previous post about interfaces and surveys delivered on the PS3, this could be coded to extract questions from a document which the CPM could even submit and maintain to get as much feedback as they can. There are means and ways for CCP to integrate this, though i still believe it should ideally fall to a CCP Staff member to manage such a task as what appears on the screen CCP are responsible for.

The key point is the 'whole' community needs to be engaged by the representative without requiring the users to check forums, websites, go on IRC sessions etc... Humans are naturally lazy, and those who don't succumb to the lazyness don't always have the time to persue things like this. So the representatives should have the responsibility to maximize the engagement with the playerbase so they have a broader perspective of the majority opinions.

Honestly.. if you can't represent the whole community, then your only serving yourselves. I mean this sentence in a very general way and would apply it to 'any' representation of any community in any form, and yourselves applys to the individual along with (friends and family politics). So without representing a whole community.. there's little point in it.

At the end of the day, noone likes misrepresentation, and without engagement, that's what happens.