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Thread Statistics | Show CCP posts - 2 post(s) |
Iron Wolf Saber
Den of Swords
9481
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Posted - 2013.10.16 19:28:00 -
[1] - Quote
I urge folks to read this one, it is rather important to the CPM and by extension to you guys. |
Iron Wolf Saber
Den of Swords
9489
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Posted - 2013.10.16 22:05:00 -
[2] - Quote
Nova Knife wrote:These CPM guys are horrible, farming likes off of their councilmates' threads. Clearly they have no sense of humility, and all of them should be burned at the stake!
I know right we should burn the entire establishment down and start over with a twitter council. Every decision only 200 characters long. |
Iron Wolf Saber
Den of Swords
9490
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Posted - 2013.10.16 22:18:00 -
[3] - Quote
Forlorn Destrier wrote:Nice to see that the CPM can't spell "Rogue", by the way. I'm sure the EP doesn't enjoy being called by a type of make-up...
Wrong type of Rogue
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Iron Wolf Saber
Den of Swords
9491
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Posted - 2013.10.16 22:19:00 -
[4] - Quote
David Spd wrote:I'm sorry but the more I read this stuff the more I ask myself, "What's the point of the CPM?" I'm not privy to these discussions, obviously, but why the need for any middleman?
Couldn't CCP theoretically create a team and dedicate them to doing the jobs you guys are doing? Other companies have things called community managers that do their jobs quite well. Why is CCP not taking it upon themselves to HIRE people that are trained for this type of stuff?
Seems to me that as long as the middle-man is present (along with this "political" nonsense surrounding CPM members) things will be dragged out and down more than they need to be.
Tell me I'm wrong?
NDA is a very powerful tool when used properly by CCP, some very very very bad ideas will never get to see the light. |
Iron Wolf Saber
Den of Swords
9492
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Posted - 2013.10.16 22:30:00 -
[5] - Quote
David Spd wrote:Iron Wolf Saber wrote:David Spd wrote:I'm sorry but the more I read this stuff the more I ask myself, "What's the point of the CPM?" I'm not privy to these discussions, obviously, but why the need for any middleman?
Couldn't CCP theoretically create a team and dedicate them to doing the jobs you guys are doing? Other companies have things called community managers that do their jobs quite well. Why is CCP not taking it upon themselves to HIRE people that are trained for this type of stuff?
Seems to me that as long as the middle-man is present (along with this "political" nonsense surrounding CPM members) things will be dragged out and down more than they need to be.
Tell me I'm wrong? NDA is a very powerful tool when used properly by CCP, some very very very bad ideas will never get to see the light. I edited my post to better convey my thoughts. Sorry, you responded to the knee-jerk reaction =P
Very well then.
You know someone at work, like they're in a special division, they speak a special language, he seems to be from Jupiter, but that is why your company hired him and has him on pay roll because he speaks, breathes and talks that otherworldly stuff?
At times game developers are very much like that, which at times we as customers can be viewed the same way as that as well. That they don't understand us, we're from mars and we absolutely hate some features of their product and barf all over it.
CPM is to help provide context in the cases where it was too late, and context of why things not yet can and will be a bad idea, and be reasonable in trying to ensure the messaging gets across from the community to the developers. CPM has been fairly accurate so far in feelings on things that are known about ahead of time and the few times we stopped a feature from seeing light of day we absolutely knew you guys would be more than livid over it.
That's one of the important roles we can fulfill at this point the rest of the important roles should be outlined by the charter officially. |
Iron Wolf Saber
Den of Swords
9492
|
Posted - 2013.10.16 23:02:00 -
[6] - Quote
David Spd wrote:Iron Wolf Saber wrote:David Spd wrote:Iron Wolf Saber wrote:David Spd wrote:I'm sorry but the more I read this stuff the more I ask myself, "What's the point of the CPM?" I'm not privy to these discussions, obviously, but why the need for any middleman?
Couldn't CCP theoretically create a team and dedicate them to doing the jobs you guys are doing? Other companies have things called community managers that do their jobs quite well. Why is CCP not taking it upon themselves to HIRE people that are trained for this type of stuff?
Seems to me that as long as the middle-man is present (along with this "political" nonsense surrounding CPM members) things will be dragged out and down more than they need to be.
Tell me I'm wrong? NDA is a very powerful tool when used properly by CCP, some very very very bad ideas will never get to see the light. I edited my post to better convey my thoughts. Sorry, you responded to the knee-jerk reaction =P Very well then. You know someone at work, like they're in a special division, they speak a special language, he seems to be from Jupiter, but that is why your company hired him and has him on pay roll because he speaks, breathes and talks that otherworldly stuff? At times game developers are very much like that, which at times we as customers can be viewed the same way as that as well. That they don't understand us, we're from mars and we absolutely hate some features of their product and barf all over it. CPM is to help provide context in the cases where it was too late, and context of why things not yet can and will be a bad idea, and be reasonable in trying to ensure the messaging gets across from the community to the developers. CPM has been fairly accurate so far in feelings on things that are known about ahead of time and the few times we stopped a feature from seeing light of day we absolutely knew you guys would be more than livid over it. That's one of the important roles we can fulfill at this point the rest of the important roles should be outlined by the charter officially. This is all well and good, but with you guys ultimately being "customers" CCP can (and has) opt to simply not tell you about changes at any given time. And that's all it really comes down to isn't it? If they choose to tell you about change x or y. They don't even need a reason or justification for not saying anything to you first. Community managers aren't developers, really. They just interact with the community and save important topics/discussions and bring them to the devs and they actually get paid for it. They even work inside the building with the devs and can move about freely to discuss things with the devs at any given time. In my opinion there is a lot of extra steps involved with the CPM that makes getting CCP's attention more difficult because even when you all do everything possible and have all the info you feel is necessary, you still need CCP to get together a meeting to get discussions, right? And even then there's only x amount of time for each meeting and we all know there's a mountain of things that need work, how are you lot expected to bring all of this stuff to the table quickly and coherently at one time and make sure every CPM member gets their fair share of discussion in? I'm just an observer for all of this. Is this even an issue? Does this sound like something you guys experience or am I just completely off on all of this?
There is always issues, its part of the growing pain process, Dust 514 studio is still in development in itself and the CPM is still quite infantile. It took Eve's CSM nearly 7 years to become effective.
The heart and idea and soul is that the steps are not that entirely obtrusive, the idea is that we are here to help reduce wasted time in ccp in having them develop a feature wrongly or wrong intended or committing resources to a feature unwanted by you guys. In essence help CCP choose features that will be well received, made in good sound development, in essence help CCP make the game, but not make the game for them. Its not like we shoulder surf these guys.
As one of the newest CCP names out there puts it. 'Why should I get something designed without consulting the community first? That's asking to start all over on it again wasting even more time.'
NDA has other uses outside of keeping bad ideas out of your hands the other being giving the CPM a heads up on a super exciting feature that you guys really wanted but CCP wants to save the announcement for when its near release date of the feature to drum up the excitement for it. The NDA also just allows the developers to freely pitch ideas back and forth with a very reasonable group that understands that whatever comes out of their mouths is not gospel unlike some personalities here on the forums which have always treated such forum posts as such. CPM current was selected for their passion and should always be elected on such dedication to the game's future. We're not here to be cheerleaders, publicity stunt, community handlers; the CPM is here to basically bro talk CCP on making a good game, as a good friend, and good friends tell you when you have done right and when you have done wrong.
Overall as long as CCP strikes a good balance in keeping you guys in the feedback loop (where your feedback inspires them to do better and they feedback to you guys which starts becomes this scary ravenous beast. ) and talking with the CPM all things should be good and jolly.
Just right now the ball is in their court, its their turn to serve back. |
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