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Iron Wolf Saber wrote:

A bullet pointed roadmap has never been CCP's style. They throw goals on the table and try to pursue them but they always been vague goals mostly containing 'experiences' they want to create and rarely the features that makes that experience possible. Rarely has it ever included Gun X, Ship Y, Map Z which allows those content to get done and done proper, there have been plenty canceled ship classes before and thank god those were not on the roadmap you have fishing and moaning players asking where'd did those squadron frigates go? where the corvettes? Where's my MTAC? As long as CCP keeps it mostly vague and under the stamp of Soon(tm) they can get away with quite a bit of things without over upsetting the players. Though some features are constantly still asked for by the CSM/CPM despite realization of the feature not being feasible at the time. The most accurate maps you are going to get from CCP are probably... half life of a patch cycle. So in our case 4 week roadmap is the most accurate you're going to get and at that point might as well show you guys the patch notes which unfortunately just got some trimming because of QA.

This is one of many massive complaints about SOE's own roadmaps and its beginning to start topping their complaint lists. Where's this feature? Why was the negatively voted roadmap item done first or at all? Why was this delayed? What did you guys worked on that feature it wasn't on the roadmap at all? Had SOE done it eve style people would be asking about the flying aircraft carriers right now instead of bitching when's the next map.


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Canari Elphus Pro Hic Immortalis League of Infamy 282	Posted - 2013.08.12 02:28:00 - [1] - Quote Unfortunately, I fear that the ship has sailed for most of the veteran players already. Almost every competitive clan is already making plans for which games they will be playing next. Everyone is so burnt out by the state that this game has been in since release (3 months now) and the apparent apathy CCP has towards its player base that they really could care less anymore. If CCP had started this two months ago they might have saved a lot of their player base. Expect to see a massive drop right after the tournament ends. Many of us had great hope for this game and were willing to give CCP months and months to come around but they have not. We got half-hearted promises of more communication and involvement but then just got the trolling 'community team' and lip service. I know many people who have posted some very great ideas of how to make this game more entertaining and add depth within the limitations that we currently had but the posts void of any type of involvement from CCP. I would like to say thank you to Fox and Wolf for being two of the more communicative devs out there and it is much appreciated. Unfortunately, any changes now will be too little and too late. CCP has already lost the faith and trust of a lot of its players.
Canari Elphus Pro Hic Immortalis League of Infamy 282	Posted - 2013.08.12 12:04:00 - [2] - Quote If CCP actually wants to do this right then they can start with a simple schedule for how information gets released to the public - Within the first 2 weeks of content lock, dev blogs are released accounting for the major changes that will be taking place in the upcoming patch. Any change to player assets will have the stats listed out. - The beginning of the 3rd week will see the release of the full patch notes - The third and fourth week will be a mix of discussing possibilities for issues with the new changes as well as providing information on general things that will be going into the next patch. And for god's sake, use the community team properly. They should be the bloodhounds for CCP marketing to understand what trends are taking place with their customers. They should be reporting to the team what hot-button topics would be good for the developers to give some feedback on so the community feels like they are being listened to. They should also be setting up and managing a FAQ (or in this case, FAQQ) section that shows what the major topics are and the developer responses are to them. Something like this: Issue: Hit detection not registering for X% of fired shots Developer Note: We are currently looking into this. Right now, we think that it is being caused by ___________ and we will require some further time to see what the root issue is. Priority: High Timeline: TBD based upon finding root cause _____________________________ Issue: Unfinished racial suits Developer Response: We are currently waiting on __________ and ___________ to be finished so that we can begin testing on our internal server. Main issue is making ____________ worthwhile to give diversity and reason for using different suits Priority: Medium Timeline: Expected late Q4 2013. Dependent upon internal testing As a professional marketer, I fail to understand how simple stuff like this is overlooked by the marketing and PR team in CCP. Given the state of things, Im surprised the CMO still has his job.
Canari Elphus Pro Hic Immortalis League of Infamy 283	Posted - 2013.08.12 20:56:00 - [3] - Quote Iron Wolf Saber wrote: A bullet pointed roadmap has never been CCP's style. They throw goals on the table and try to pursue them but they always been vague goals mostly containing 'experiences' they want to create and rarely the features that makes that experience possible. Rarely has it ever included Gun X, Ship Y, Map Z which allows those content to get done and done proper, there have been plenty canceled ship classes before and thank god those were not on the roadmap you have fishing and moaning players asking where'd did those squadron frigates go? where the corvettes? Where's my MTAC? As long as CCP keeps it mostly vague and under the stamp of Soon(tm) they can get away with quite a bit of things without over upsetting the players. Though some features are constantly still asked for by the CSM/CPM despite realization of the feature not being feasible at the time. The most accurate maps you are going to get from CCP are probably... half life of a patch cycle. So in our case 4 week roadmap is the most accurate you're going to get and at that point might as well show you guys the patch notes which unfortunately just got some trimming because of QA. This is one of many massive complaints about SOE's own roadmaps and its beginning to start topping their complaint lists. Where's this feature? Why was the negatively voted roadmap item done first or at all? Why was this delayed? What did you guys worked on that feature it wasn't on the roadmap at all? Had SOE done it eve style people would be asking about the flying aircraft carriers right now instead of bitching when's the next map. Yes, and SOONGäó has worked out so well for DUST hasnt it? CCP doesnt need to list out or respond to every single complaint or request but there are some that are being brought up over and over and over again by players and they are valid concerns. I fail to see how a FAQ section with at least noted issues and progress notes would constitute some sort of 'Road Map'. There is a point where a company has to realize that its SOP is failing its good will with its customers and something must be changed. The worst thing a company can do is have the attitude that 'if we build it, they will come' Players have been crying for more communication on what is happening since the start and the absence of that has pushed many away. CCP needs to decide whether they want this to be a niche game that serves mostly players who are interested in EVE or a mass market FPS that appeals to everyone whether they have ties to EVE or not. Much of the FPS community is very tightly knit. There are many multi-game clans that decide what they are going to play as a group. Once they have given up on a game, the majority follow their friends that they have bonds with to a new game. This, in turn, causing other competitive clans to follow suit as they enjoy the competition of high talent gamers. With this, you will see many of the corps that have been involved in PC from the start leave the game. Many of them right now can no longer field a team of 16 for PC matches because the players are so burnt out or could care less. What some people fail to see is that many of those players have been trying to save this game from the beginning but, because it has fallen on deaf ears, they just gave up.