Blackcell SAH
Gods Of Moon
1
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Posted - 2013.06.12 14:23:00 -
[1] - Quote
CCP Falcon wrote:The Tranquility cluster is currently experiencing several network issues that began at approximately 01:00 UTC on Wednesday June 12th, 2013.
Our engineers are currently working on resolving these issues, however we may need to reboot Tranquility in order to finalize this process.
Please keep an eye on this thread for further updates regarding the current issues.
UPDATE - 02:08 UTC - We are currently working on restoring full connectivity to Tranquility.
UPDATE - 02:25 UTC - We are currently preparing for a short unscheduled reboot of Tranquility.
UPDATE - 02:30 UTC - Reboot of Tranquility Initiated - ETA 10 minutes.
UPDATE - 02:45 UTC - Tranquility is currently offline for a short unscheduled reboot.
UPDATE - 03:15 UTC - Tranquility is back on line for testing purposes.
UPDATE - 03:40 UTC - Tranquility is now open and accepting connections.
Please reference the underlined times above. This is a substantial amount of time to not have an update(other than a forum post) about issues.
Let me explain something. I absolutely love Dust. From it's software engineering concepts of linking two games to being free to play to pushing into the unknown of a skill driven FPS. In order for you, CCP, to join the ranks of being a successful game company that takes risks, investing in new ideas and succeeds...you have to do everything right. The one thing that has annoyed me with the game(other than the damn Duvolle modded controller players) is the lack of information dissemination.
Let me explain why this annoys me. Last night(CST for me) I had a rare opportunity where the kids went to sleep early(wow I know) and the wife needed to do homework. I thought, what a perfect time to get an hour of wonderful, bullet slinging, buttstock smashing, tank fearing, grenade throwing, game play in. I call up a friend and plan for some squad maneuvering.
I log onto the game and it acts weird for both of us. We get into the merc quarters and my L1 menu doesn't work and the market screen in front of me shows dismally spinning circles. I log off and repeat the previous steps only to be locked up in a loading screen before the merc quarters. After a call to the friend he is having similar but different issues. I log on to view four things:
1. DUST514 twitter feed.
2. DUST514 facebook page.
3. DUST514 google+
4. DUST514 News page on the website.
.
.
.
.
.
Nothing.
Ok, so maybe something is happening in the area with the internet causing connectivity issues. The chances are slim that it is happening to both of us but hey let's reset the routers because I WANT SOME DUST TIME. Ok reset is complete and WOW I am back in the MERC quarters. Everything seems fine and the numbers on tranquility are rising again. Wait, what's this. I can't join a game. Game locks and upon quit it reboots my console. Ok check the feeds again. It has been 20 minutes, surely if CCP is having problems they would have announced it like other game companies would. Nope.
I go through this again 30 minutes later to find that there is finally a denial of connection. THE FIRST ACTUAL SIGN THE SERVERS ARE NOT WORKING. Not through a CCP update. Through an abrupt stop after 30 minutes flakey behavior.
I know it is a free game. But I did purchase the top level Merc pack. Mostly to support the game because I feel CCP is doing a good thing with the idea of DUST514. My point is this. If you read this entire post you may feel somewhat like I did after spending meaningless time trying for that little slice of my day in DUST514 to not think about anything else. Not work, not responsibilities. My afforded 'unwind' time was shot because CCP failed to announce a server issue. This is time I could have spent watching stupid **** on youtube or playing another less satisfying game. Instead I wasted it building myself up, being naively hopeful and then being denied.
If you don't understand this feeling and think I am trolling or ranting....go get a job that pays you for 40 hours a week but demands 60. Have a couple kids in your family. Go to college on top of it all. Then you will understand why the hour of game play that rarely comes by is so satisfying. When you finally find a game like DUST514 that you enjoy, you WANT IT TO BE THERE WHEN YOU GET THE CHANCE TO PLAY IT. If you it is having technical difficulties....frikin tell me so I don't waste my hour of 'unwind' time trying to figure it out and giving CCP the benefit of the doubt. Develop a damned procedure. Implement it. If you are having anything more than 5 minutes of interruption it takes 2 frikin minutes to post to Twitter, Facebook, Google+ and the website. The wonders of copy and paste.
That's all.
-Black |