Interesting, although since CCP said the sound was important i'd like to hear the game sound when the tank started to die.

In an unrelated note, why does it seem like collision damage is so high for Gallente tanks compared to Caldari? It just seems like they run into the ground and take damage a lot more...

Probably faulty clipping. I'm not a tanker myself but that one scene looked like tanks are made with only flat planes in mind.

http://www.youtube.com/watch?v=aiUUcAezZJE&feature=youtu.be

you can read the link that he sent to CCP in the email he shows. Here it is.

Waaaugh! My tank blew up. CCP, do something about it.

No, wait, it must be some vast conspiracy.

Come on, even if it was the ground, nobody really gives a crap. If I was customer support I sure as hell wouldn't hold your hand as you cried about your tank either.

Installation, ground, or thirty guys sniping you at once, there is no need to bother looking at a log. You died. Get over it.

Go to IA and get this GM spanked

Fanbois like you are actually hurting the game.

This post is about CCP support... not whether or not there is an issue with ground problems. I'm crapping on the OP not defending the game mechanics. You've never died on terrain? I certainly have.. but I don't bother support about it.

This post is about CCP support... not whether or not there is an issue with ground problems. I'm crapping on the OP not defending the game mechanics. You've never died on terrain? I certainly have.. but I don't bother support about it.

Well, conspiracy mongering and handholding aside. Raising attention to issues with terrain/clipping/lag/you name it that might result in the random destruction of 1.2m isk is, by itself, a sound objective and i think this is something that customer support is interested to know of, reimbursed or not.

Sure, sounds like a good objective alright... but the whole OP was about conspiracy mongering not simply trying to let us all in on the secret that there are terrain issues.

I agree, but i rather choose to ignore the parts i find unhelpfull and try to lead the OP into making this a constructive piece of intel for CCP. A perfect example of this going wrong was the possibly faulty heat mechanic of the scrambler rifle that was completely lost to the hiariously bad OP. This lead to ongoing personal attacks and killied any contructive discussion of a possibly important issue.

If the OP had any interest in a constructive thread it would have been very simple to create a thread designed for that purpose. That's my beef.

Of course, we all want CCP to fix all the damned issues.

Go to IA and get this GM spanked

Sorry but what is IA?

Sorry but what is IA?

Thank you, that's very interesting. There is indeed a distinct lack of the usual collision sounds before the destruction but at 1:42, just before the explosion i hear another sound that i recognise as a genade of some sorts. If a grenade has dealt damage to the tank just before the explosion, this could have led the log to show another player applying damage to the tank, thus explaining the statement issued in the reply.

It's the department supposed to monitor and check on CCPs employees. They are responsible for any game related misconduct, be it abuse of Dev privildges for ingame gains or faulty support.

Suggestion to original poster of the thread.

Reply to the ticket
Request escalation to Senior GM.
Do not post GM replies.
You can say what GM reply was but less detail.

There is the chance your game stop receiving information from the server and gave you what you showed us on video
The game server and everyone else playing could see different story.

While you wait on the ticket response, I will show the video to CCP Logic Loop to see if that spot can be fixed if it is a problem.