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Django Quik
R.I.f.t
605
   |
Posted - 2013.05.31 14:19:00 -
[1] - Quote
I have just spent an entire match in the MCC unable to do anything because the 'You have been disconnected. The server is currently unavailable. Press OK to retry or use the PS button to quit the game.' message popped up right at the start. The odd thing though, is that I was able to stay in the match for the entire duration and never actually got disconnected. I saw the null cannon letters flash and get hacked and rehacked and the kill feed was showing me people dying and I even got a battle report screen at the end giving me both isk and SP. I've now been exited back to my quarters still with the disconnect message.
I still can't do anything other than press the X button to complete the disconnect but it seems quite clear that I've not actually disconnected at all here and something else strange has happened. |
mrs loyal fedaykin
Angels of Dust
0
|
Posted - 2013.05.31 15:47:00 -
[2] - Quote
I had a similar thing happen to me last night. Going into a battle, in squad, at about 10:45 p.m. CST. I was stuck on the battle loading screen with the disconnected message in the bottom right corner with white noise sound. I had to exit the game, which actually caused my PS3 to reboot all on its own. |
Django Quik
R.I.f.t
621
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Posted - 2013.06.07 10:13:00 -
[3] - Quote
Just had this again and had the sense to film it this time - sorry about the quality of my camera phone but you get the idea. I eventually did get booted from the match but back to MQ, so it's clearly not quite a real disconnect. However, I wasn't able to do anything other than press X which did complete the disconnect.
http://www.youtube.com/watch?v=lS2UMHtYrOw |
GOTDUST
MURDER TAXI COMPANY
17
|
Posted - 2013.06.14 12:39:00 -
[4] - Quote
If your in a ship and get that message, u can go up and down but can't turn. |
Brush Master
HavoK Core
RISE of LEGION
545
|
Posted - 2013.06.14 13:03:00 -
[5] - Quote
yes they need smarter disconnects, https://forums.dust514.com/default.aspx?g=posts&t=87094&find=unread |
pdiddy anfama
KILL-EM-QUICK
RISE of LEGION
4
|
Posted - 2013.06.20 17:51:00 -
[6] - Quote
Django Quik wrote:I have just spent an entire match in the MCC unable to do anything because the 'You have been disconnected. The server is currently unavailable. Press OK to retry or use the PS button to quit the game.' message popped up right at the start. The odd thing though, is that I was able to stay in the match for the entire duration and never actually got disconnected. I saw the null cannon letters flash and get hacked and rehacked and the kill feed was showing me people dying and I even got a battle report screen at the end giving me both isk and SP. I've now been exited back to my quarters still with the disconnect message.
I still can't do anything other than press the X button to complete the disconnect but it seems quite clear that I've not actually disconnected at all here and something else strange has happened.
When this happens to me usually mid-game. I just stay in to receive my skill points then I do a reset. |
Zeke Logan
Villore Sec Ops
Gallente Federation
0
|
Posted - 2013.06.20 18:07:00 -
[7] - Quote
If I can stay connected long enough to get into a match, this is what happens with my 'disconnect' as well. I lost voice chat, but could see all the match progress, even earn some WP for uplink spawns. But 90% of the time I can't stay connected even in merc quarters...
https://forums.dust514.com/default.aspx?g=posts&t=88468&find=unread |
pdiddy anfama
KILL-EM-QUICK
RISE of LEGION
4
|
Posted - 2013.06.20 18:32:00 -
[8] - Quote
ccp will try to put the blame on us. This is crap it's ticking me off.
Sent from my iPhone
Begin forwarded message:
From: DUST 514 Customer Support
Date: June 20, 2013, 12:23:49 CDT
To: ********
Subject: RE: Psn connection [20130617-3294412-A4AE1023]
Hello,
Thank you very much for provide the link as it is help us to concluded our investigation. The message you have received is related to the PlayStation Network. You will need to contact the PlayStation Customer Support Team as they are the only ones that can provide you assistance for PlayStation Network errors. I have attached the contact details for you.
By web: https://support.us.playstation.com/app/ask
By Phone: 800-345-SONY
If you have further questions please do not hesitate to contact us again.
Best regards,
GM Hercules
CCP Customer Support | EVE Online | Dust 514
MESSAGE HISTORY:
From ****** @ 2013-06-20 15:55:
Here is some links. I am sure you can get on the web.
http://i1330.photobucket.com/albums/w561/pdiddyanfama/IMG_0408_zpsa607d8a3.jpg
http://i1330.photobucket.com/albums/w561/pdiddyanfama/IMG_0409_zpse31f1b00.jpg
On Thu, Jun 20, 2013 at 3:15 AM, DUST 514 Customer Support
[email protected] wrote:
**
Hello,
We are terribly sorry but the attachment you added to different ticket is
corrupted.
Would it be possible to send it in other file type or different format?
Best Regards,
GM Avantgarde
CCP Customer Support | EVE Online | DUST 514
--Support Ticket Unique Code: [20130617-3294412-A4AE1023] - Please do not
MESSAGE HISTORY:
From ******* @ 2013-06-20 05:17:
I submitted the ticket.
Sent from my iPhone
On Jun 18, 2013, at 16:55, DUST 514 Customer Support ** wrote:
Hello again,
Unfortunately, none of the three pictures you have mentioned has reached
us through this ticket. Could you please create a new ticket through DUST
514 website and attach the pictures in that new petition as previously
requested?
We would like to thank you for your co-operation.
Best regards,
GM Murasaki
CCP Customer Support | EVE Online | DUST 514
MESSAGE HISTORY:
From ******* @ 2013-06-18 20:39:
All three of the pictures are lower than 5 mb
Sent from my iPhone
On Jun 18, 2013, at 15:31, DUST 514 Customer Support wrote:
Hello again,
Thank you very much for the update on your case. Unfortunately, the
picture has never reached us this time. Could you please ensure that the
file you are trying to attach to this ticket is below 5Mb? If the file is
below 5Mb, we would suggest to open a new ticket from DUST 514 website and
attach it to this new ticket. Please ensure that this ticket number
'3294412' is mentioned in your new petition.
We would like to apologize for the inconvenience this may have caused
and we would like to thank you for your co-operation.
Best regards,
GM Murasaki
CCP Customer Support | EVE Online | DUST 514
MESSAGE HISTORY:
From ******* @ 2013-06-18 16:52:
---------- Forwarded message ----------
From: *******
Date: Tue, Jun 18, 2013 at 11:48 AM
Subject: Re: Psn connection [20130617-3294412-A4AE1023]
To: EVE Online Customer Support
Here you go
[email protected]> wrote:
Hello,
Thank you for your e-mail.
It seems your provided file was failed and we are unable to check
it. Can
you please make sure you attach the file as PDF so that we can have
a look?
We thank you for your cooperation with this matter.
Kind Regards,
GM Bambi
CCP Customer Support| EVE Online | DUST 514
Support Ticket Unique Code: [20130617-3294412-A4AE1023] - Please
do not
remove
MESSAGE HISTORY:
From ******@gmail.com @ 2013-06-17 23:32:
Also I am directly connected by Ethernet cable. One of the times I
got
Dc'd the game said Ethernet cable not connected
Sent from my iPhone
On Jun 17, 2013, at 15:22, DUST 514 Customer Support ** wrote:
Hello,
You can attach files to your petition however it is likely that a
video
file will be too big. If you can, feel free to upload the video in
question
to a 3rd party website and provide us the link.
I will then forward it all to your DEV team for review.
Thanks again,
GM Vegas
CCP Customer Support | EVE Online | Dust 514
MESSAGE HISTORY:
From ********@gmail.com @ 2013-06-17 20:18:
Like I said I leave the game running even though it says I'm Dc'd.
Keep
this ticket open and I will provide screen shot. Can I supply video
or will
that be to long?
Sent from my iPhone
On Jun 17, 2013, at 14:59, DUST 514 Customer Support wrote:
Hello,
It seems, after carrying out further investigations that you were
active during the mentioned battles from start to finish (ie. Getting
kills, assists, using weapons...).
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Django Quik
R.I.f.t
699
|
Posted - 2013.06.20 19:32:00 -
[9] - Quote
An update from CCP:
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zekelogan
G I A N T
EoN.
0
|
Posted - 2013.06.20 20:08:00 -
[10] - Quote
Watched your video, I get the same result. That is, if I can stay connected long enough to get into a battle. So, apparently, I can't stay connected to the 'world' server, even when just in MQ... |
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Django Quik
R.I.f.t
990
|
Posted - 2013.07.19 13:55:00 -
[11] - Quote
Just had this again today but with a slight difference - instead of the normal 'You have been disconnected' message, I got a 'You have been signed out of Playstation Network' message, even though I was still signed into PSN and at no point had signed out of it. I was on the map screen at the time while doing killfeed stats and stayed there from roughly halfway through the match right up until the ending victory screen when I pressed X and was booted back to login screen. |
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