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Oxskull Duncarino
Shadow Company HQ
194
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Posted - 2013.05.27 15:22:00 -
[1] - Quote
Shotgun Rhino wrote:Phantomnom wrote:Shotgun Rhino wrote:Reefersmokintaz wrote:My ticket was closed yesterday... No repsec... New ticket submitted  Yup same to me. When they closed me, my jaw dropped. Speechless... back to the xbox I go. Why do people threaten to leave the second something they even slightly dislike happens? This is a free game, you have no pulling power here, you're a number who means **** all mate. That was not a threat! I came to check my ticket after not playing for a while and it was closed. Call it a reminder. You get it out in the open and enough people talk about they see they have a problem. Yes it's a free game. We all know that. I put about $40 in to this. So I have a right to know what has happen to my ticket. You may have put $0.00 in so SHHHHHH!
Did you get an email telling you that your request for a respec had been accepted? If so, then your ticket was closed because they have dealt with it and added your name to the list of those to be given respec. Just because you're on the list doesn't mean you get it straight off. Those who's requests were processed first get respeced first. If ya can't handle that then ya might as well go back to whatever.
Whether you are to get a respec or not, you will have gotten an email. Try checking and reading it before crying on here. |
Oxskull Duncarino
Shadow Company HQ
194
|
Posted - 2013.05.27 15:36:00 -
[2] - Quote
No worries. It took over 24hrs from the time I sent in my ticket before I got an email stating they had received it and I was getting a respec. Not sure what has gone wrong on your end. But having a rant, or as you put it, presenting a reminder, after what sounds like your first ticket went astray, is where most people would regard your OP as being childish. Have you send an email to support? |
Oxskull Duncarino
Shadow Company HQ
194
|
Posted - 2013.05.27 16:06:00 -
[3] - Quote
Shotgun Rhino wrote:Oxskull Duncarino wrote:No worries. It took over 24hrs from the time I sent in my ticket before I got an email stating they had received it and I was getting a respec. Not sure what has gone wrong on your end. But having a rant, or as you put it, presenting a reminder, after what sounds like your first ticket went astray, is where most people would regard your OP as being childish. Have you send an email to support? Did it both ways and it's been over 48 hours. I got the close on Thur. So your the Mr. know it all of this. But yet your not telling me nothing I have not heard. Your one of those that just like to stir the pot. Starts out as yea they closed mine too. Now you want to play professor, get everyone gassed up so you can fix it. Come on man! LOL what else you got for me.
Haha, yep, you're just as expected. If your email to support and your ticket submission have resulted in no response from CCP, while everyone else I know has had no problem, then I'd recommend removing your head from your rear, and seeing where you went wrong in your submissions. If it's an issue on CCP's end, then sending in another few submission WITHOUT attitude might do wonders for you actually getting respeced. Or ya could just go back to playing with your Xbox, or yourself, or spash out, play with both at the same time. I hope ya have fun either way. |
Oxskull Duncarino
Shadow Company HQ
194
|
Posted - 2013.05.27 16:12:00 -
[4] - Quote
Ryuichi Kakihara wrote:Shotgun Rhino wrote:Oxskull Duncarino wrote:No worries. It took over 24hrs from the time I sent in my ticket before I got an email stating they had received it and I was getting a respec. Not sure what has gone wrong on your end. But having a rant, or as you put it, presenting a reminder, after what sounds like your first ticket went astray, is where most people would regard your OP as being childish. Have you send an email to support? Did it both ways and it's been over 48 hours. I got the close on Thur. So your the Mr. know it all of this. But yet your not telling me nothing I have not heard. Your one of those that just like to stir the pot. Starts out as yea they closed mine too. Now you want to play professor, get everyone gassed up so you can fix it. Come on man! LOL what else you got for me. So what did your ticket say ?:) and also, if they made a mistake of closing it without informing about queue or anything else, make a new ticket.
What I got was,
Hello,
This response is being sent to all users who have filed a support ticket in order to request a skill respec.
We would like to acknowledge receipt of your skill respect request and inform you that we have now flagged your account for a skill respec .
The skill respec will be applied to your characters in the coming days once we have completed and deployed changes to the skill tree. This one time respec will remove and refund all ISK and skill points that have been applied to date. Please ensure that due care is taken when spending skills and ISK as we will be unable to reverse ISK/SP spending in future.
If you wish to discuss issues that have not been addressed in this skill respec response, or believe you have received this message in error then please respond to this support ticket and we will attempt to address your issue.
Please accept my sincere apologies for any inconvenience this may have caused.
Please note that if you are receiving this message you are currently in a queue for a skill respec. Eligible customers who may have been misfiled and would like to request an Aurum account reset should respond to this ticket clarifying their request.
Regards,
GM Vegas
CCP Customer Support | EVE Online | Dust 514
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Oxskull Duncarino
Shadow Company HQ
194
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Posted - 2013.05.27 16:26:00 -
[5] - Quote
Shotgun Rhino wrote:LOL temper, temper. You cool man! You can put the skirt back on.
Haha, why thank you. |
Oxskull Duncarino
Shadow Company HQ
194
|
Posted - 2013.05.27 16:38:00 -
[6] - Quote
Oxskull Duncarino wrote:Shotgun Rhino wrote:LOL temper, temper. You cool man! You can put the skirt back on. Haha, why thank you.
And just so I'm not a total douche, here's how to do the ticket, for anyone unsure of the process 
Go to https://dust514.com/community/support/
Log into your account using your PSN email and password in the top right.
Click on Submit a ticket.
Select your character.
In Category select 'Skills'
In Subject title it 'Request a character skill point respec'
In Message put 'Due to recent skill changes I would like a SP respec please'
Submit |
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