DUST Search - Game Client Won't Update

M4D DOG'S DUSTBUNNIE wrote:

Patching

Filed at 16.05.2013 13:58 by M4D DOG'S DUSTBUNNIE

I cant get past the patch notes screen

Messages

Posted at 16.05.2013 14:00 by GM Avantgarde

Hello,

We are very sorry that you are experiencing a problem in the game.

Please delete the game cache to see if this address the problem.
Here we can confirm that deleting a saved game data and delete/reinstalling the game client does not affect your progress in the game as all the game data is stored in our main server.
At first, please try emptying the cache for DUST 514. To do this, please go to PS3 Home - choose Games - Saved Data Utility - DUST 514.
Then Press the "triangle" for Options and then "Delete".

If this does not address the problem, then it appears you may have a corrupt install of the game.
Please delete the game and then reinstall it again.
I have included instructions on how to do this below.

Instructions:
- Under "Games" on the XMB, hover over DUST 514.
- Press Triangle
- Select Delete and confirm deletion

Then to reinstall:
- Select the "Playstation Network" on the XMB
- Select "Account Management"
- Select "Transaction Management"
- Select "Download List"
- DUST 514 will be listed on this screen, select "Download"

If you have any additional questions or matters we can assist with, please let us know.

Best Regards,
GM Avantgarde
CCP Customer Support | EVE Online | DUST 514


Author	Thread Statistics \| Show CCP posts - 0 post(s)
Baal Omniscient L.O.T.I.S. RISE of LEGION 511	Posted - 2013.05.16 14:41:00 - [1] - Quote Signed in today, loaded up Dust, all the intro stuffs went fine until I hit the screen with the patchnotes. It's been sitting at 0.0 B/s for a while now and hasn't downloaded any of the new update. I need help! The GO button can't highlight until it's done updating, and it's not updating. Before anyone asks, my internet IS fine, I'm still logged into PSN, and there are no internet issues in the area.
Baal Omniscient L.O.T.I.S. RISE of LEGION 511	Posted - 2013.05.16 14:46:00 - [2] - Quote I'm in Missouri...
Baal Omniscient L.O.T.I.S. RISE of LEGION 511	Posted - 2013.05.16 14:47:00 - [3] - Quote M4D DOG'S DUSTBUNNIE wrote: Patching Filed at 16.05.2013 13:58 by M4D DOG'S DUSTBUNNIE I cant get past the patch notes screen Messages Posted at 16.05.2013 14:00 by GM Avantgarde Hello, We are very sorry that you are experiencing a problem in the game. Please delete the game cache to see if this address the problem. Here we can confirm that deleting a saved game data and delete/reinstalling the game client does not affect your progress in the game as all the game data is stored in our main server. At first, please try emptying the cache for DUST 514. To do this, please go to PS3 Home - choose Games - Saved Data Utility - DUST 514. Then Press the "triangle" for Options and then "Delete". If this does not address the problem, then it appears you may have a corrupt install of the game. Please delete the game and then reinstall it again. I have included instructions on how to do this below. Instructions: - Under "Games" on the XMB, hover over DUST 514. - Press Triangle - Select Delete and confirm deletion Then to reinstall: - Select the "Playstation Network" on the XMB - Select "Account Management" - Select "Transaction Management" - Select "Download List" - DUST 514 will be listed on this screen, select "Download" If you have any additional questions or matters we can assist with, please let us know. Best Regards, GM Avantgarde CCP Customer Support \| EVE Online \| DUST 514 Thank you, I'll give it a go.
Baal Omniscient L.O.T.I.S. RISE of LEGION 513	Posted - 2013.05.16 15:09:00 - [4] - Quote I'm @ 85% downloaded on the main client, I'll let you know how the updating fair's for me once it's done.
Baal Omniscient L.O.T.I.S. RISE of LEGION 513	Posted - 2013.05.16 15:23:00 - [5] - Quote Client appears to be updating for the moment, I'll update with whether or not the client updates fully.
Baal Omniscient L.O.T.I.S. RISE of LEGION 514	Posted - 2013.05.16 15:41:00 - [6] - Quote The update STOPPED! It's now STUCK @ 923.15 MiB remaining! RAAAGE!
Baal Omniscient L.O.T.I.S. RISE of LEGION 515	Posted - 2013.05.16 15:56:00 - [7] - Quote Not on a coast, I'm central
Baal Omniscient L.O.T.I.S. RISE of LEGION 515	Posted - 2013.05.16 16:06:00 - [8] - Quote Nova Knife wrote: I'm poking them on skype to get ops on it. Stand by! hooray!
Baal Omniscient L.O.T.I.S. RISE of LEGION 518	Posted - 2013.05.16 17:10:00 - [9] - Quote Malicae Destroinen wrote: An update to this, I uninstalled and reinstalled the game and it will update just fine until it reaches: Updating game client (0.00%) - 0.0 B/s 923.15 at 923.15 it completely stops updating and will not go any farther, i would say that the issue lies within this update (923.15) and Whatever is in these files. Anyway I'm off to work will try again when I get home. Same here, exact same stopping point.