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Bethhy
Not Guilty
EoN.
7
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Posted - 2013.05.07 14:46:00 -
[1] - Quote
Everyone bought their 19,800 aurum suit with the understanding of the very minimal skill needs and reusable nature. Now you need 2.5m Skill points to make an item advertised completely different for sale.
Is this what is to be expected from customers to CCP? there was a condition under which customers made their purchasing decision off, and instead of keeping that factor the same or offering a reinburse and a choice to reinvest Aurum into that item, we got a response "sorry for your inconvenience"
It seems they completely forgot about the suit's in general, all the Aurum we have spent on it has been in vain for we have warranted no time from even a single developer to make the suit relevant to at least the conditions they where purchased on.
The decision to invest further into this game is moot, you guys have proven what you think of that, apparently its something that is to continue no matter what player base you alienate, purely by your actions and lack there of. |
Ryder Azorria
Amarr Templars
Amarr Empire
293
|
Posted - 2013.05.07 14:57:00 -
[2] - Quote
No, people bought them because of their reusable nature, which has not changed. The low skill requirements staying the same was an assumption, and you know what they say about assumptions...  |
TheAmazing FlyingPig
Crux Special Tasks Group
Gallente Federation
207
|
Posted - 2013.05.07 14:59:00 -
[3] - Quote
Oh look, another one of these threads.
You should be more assertive so CCP feels obligated to rep- sorry, I couldn't stop myself from laughing. |
Bethhy
Not Guilty
EoN.
9
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Posted - 2013.05.07 15:09:00 -
[4] - Quote
Ryder Azorria wrote:No, people bought them because of their reusable nature, which has not changed. The low skill requirements staying the same was an assumption, and you know what they say about assumptions...
That's how the suit was advertised on the store front, everything about the item was advertised for low skill requirements?
and for it to be reusable it would first have to be usable. |
Thor Odinson42
Planetary Response Organization
157
|
Posted - 2013.05.07 15:09:00 -
[5] - Quote
Ryder Azorria wrote:No, people bought them because of their reusable nature, which has not changed. The low skill requirements staying the same was an assumption, and you know what they say about assumptions...
Why defend it? If you didn't have any of the BPOs then great for you, but it is an issue. No reasonable person could think otherwise.
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Ryder Azorria
Amarr Templars
Amarr Empire
293
|
Posted - 2013.05.07 15:12:00 -
[6] - Quote
Thor Odinson42 wrote:Ryder Azorria wrote:No, people bought them because of their reusable nature, which has not changed. The low skill requirements staying the same was an assumption, and you know what they say about assumptions... Why defend it? If you didn't have any of the BPOs then great for you, but it is an issue. No reasonable person could think otherwise.
FYI I own both the Raven (which has a kick-ass new paint job) and the Sever. |
tribal wyvern
ZionTCD
Unclaimed.
869
|
Posted - 2013.05.07 15:14:00 -
[7] - Quote
Ryder Azorria wrote:No, people bought them because of their reusable nature, which has not changed. The low skill requirements staying the same was an assumption, and you know what they say about assumptions...
Are you saying my mother is a f**k up?  |
tribal wyvern
ZionTCD
Unclaimed.
870
|
Posted - 2013.05.07 15:19:00 -
[8] - Quote
Ryder Azorria wrote:Thor Odinson42 wrote:Ryder Azorria wrote:No, people bought them because of their reusable nature, which has not changed. The low skill requirements staying the same was an assumption, and you know what they say about assumptions... Why defend it? If you didn't have any of the BPOs then great for you, but it is an issue. No reasonable person could think otherwise. FYI I own both the Raven (which has a kick-ass new paint job) and the Sever.
I got all 3 (raven, sever and valor) and the thing I liked most was the color schemes. Now they look the same as everything else.
At least when you used said suits last build people were like 'that's a raven suit', now it has the same color as all the other caldari assault suits.
No vanity, no distinguishable colors |
Iron Wolf Saber
BetaMax.
CRONOS.
3941
|
Posted - 2013.05.07 15:21:00 -
[9] - Quote
Colors are coming back as soon as possible and already noted as a problem. |
tribal wyvern
ZionTCD
Unclaimed.
870
|
Posted - 2013.05.07 15:23:00 -
[10] - Quote
Awesome!
Cheers iron wolf  |
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Medic 1879
The Tritan Industries
RISE of LEGION
223
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Posted - 2013.05.07 15:24:00 -
[11] - Quote
Iron Wolf Saber wrote:Colors are coming back as soon as possible and already noted as a problem.
Is this why the black eagle is no longer black lol? I did wonder if that was intentional.
Although please tell CCP to leave the Daemon shotgun as is multicoloured shotgun is just brilliant.
edit somehow spelt please as leave. |
Zeylon Rho
Subdreddit
Test Alliance Please Ignore
109
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Posted - 2013.05.09 06:57:00 -
[12] - Quote
Thor Odinson42 wrote:Ryder Azorria wrote:No, people bought them because of their reusable nature, which has not changed. The low skill requirements staying the same was an assumption, and you know what they say about assumptions... Why defend it? If you didn't have any of the BPOs then great for you, but it is an issue. No reasonable person could think otherwise.
I think it's definitely something that deserves some redress. These aren't just single items with issues, two suits is basically the equivalent of a Merc Pack purchase in Aurum, and look at all the QQing over that. The terms of the reimbursement don't appear to be honored, or appear to have been bended beyond what would be reasonable. |
13th Clone
The Merc Net
0
|
Posted - 2013.05.09 07:09:00 -
[13] - Quote
Ryder Azorria wrote:No, people bought them because of their reusable nature, which has not changed. The low skill requirements staying the same was an assumption, and you know what they say about assumptions...
1 reason was it being bpo 2 it was a low skill point requirement 3 at that stage no racial trait I'm not happy either would like it maybe just changed to my races equivalent but that's a small issue the poor gameplay that came with uprising is more or a concern |
Kane Fyea
BetaMax.
CRONOS.
162
|
Posted - 2013.05.09 07:19:00 -
[14] - Quote
I can still use my skinweave minmatar logi. It has 1 hi 2 lows and two equipment slots.  |
Cybus Trama'dol
EYE Security Task Force and Resources Acquisition
7
|
Posted - 2013.05.09 07:24:00 -
[15] - Quote
Iron Wolf Saber wrote:Colors are coming back as soon as possible and already noted as a problem.
And what about reimbursement or making the suits non racial so we can actually use what we paid REAL MONEY for? |
LuckyLuke Wargan
HavoK Core
RISE of LEGION
136
|
Posted - 2013.05.09 07:30:00 -
[16] - Quote
CCP promised a refund, they are now conveniently back tracking on that promise by notifying us only on release day of uprising (May 6th) that certain assess like events BPO will not be refunded, for some people it was not obtained thru an event, but we paid 19,800 AUR for it. So that argument is invalid. I think it is also bad business and a shaddy tactic, using the May 6 blog when answering to customer tickets and telling us (paraphrasing here) "see we warned you about it", sure you told us, the same day you were making the change... thanks a lot CCP. |
Zeylon Rho
Subdreddit
Test Alliance Please Ignore
109
|
Posted - 2013.05.09 07:41:00 -
[17] - Quote
LuckyLuke Wargan wrote:CCP promised a refund, they are now conveniently back tracking on that promise by notifying us only on release day of uprising (May 6th) that certain assess like events BPO will not be refunded, for some people it was not obtained thru an event, but we paid 19,800 AUR for it. So that argument is invalid. I think it is also bad business and a shaddy tactic, using the May 6 blog when answering to customer tickets and telling us (paraphrasing here) "see we warned you about it", sure you told us, the same day you were making the change... thanks a lot CCP.
They warned us that they wouldn't be refunding items from an event none of us (asking for Aurum reimbursements on three items tops) even experienced. They expect us to know about events that occurred before we were players, and to ignore the fact that the items were on the market (and are STILL on the market). |
LuckyLuke Wargan
HavoK Core
RISE of LEGION
138
|
Posted - 2013.05.09 08:01:00 -
[18] - Quote
There are many ways CCP can appease us, But the fact that they simply want to keep our money and tell us "tough luck" is just the wrong way of conducting business. |
Garrett Blacknova
Codex Troopers
2840
|
Posted - 2013.05.09 08:08:00 -
[19] - Quote
Bethhy wrote:Is this what is to be expected from customers to CCP? there was a condition under which customers made their purchasing decision off, and instead of keeping that factor the same or offering a reinburse and a choice to reinvest Aurum into that item, we got a response "sorry for your inconvenience"
I bought a Merc Pack that promised a full credit of its contents on every reset and for the commercial release.
Now I'm being told I don't get the promised refund of that content without agreeing to an additional full character reset that wasn't part of the terms agreed to by CCP.
Starting to think this is SOP for the company. |
Arramakaian Eka
Tronhadar Free Guard
Minmatar Republic
473
|
Posted - 2013.05.09 08:13:00 -
[20] - Quote
Garrett Blacknova wrote:Bethhy wrote:Is this what is to be expected from customers to CCP? there was a condition under which customers made their purchasing decision off, and instead of keeping that factor the same or offering a reinburse and a choice to reinvest Aurum into that item, we got a response "sorry for your inconvenience" I bought a Merc Pack that promised a full credit of its contents on every reset and for the commercial release. Now I'm being told I don't get the promised refund of that content without agreeing to an additional full character reset that wasn't part of the terms agreed to by CCP. Starting to think this is SOP for the company.
This is what worries me most: this is the second time they have changed the terms, or at least the spirit, of a contract to their liking, which hurts their paying customers. Other is the Merc Pack lack of refund at launch -debacle.
CCP must fix this, otherwise few people will feel comfortable giving them money. I sure don't. |
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Mal Isawful
Knights of the Nyan
I Whip My Slaves Back and Forth
1
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Posted - 2013.05.09 08:16:00 -
[21] - Quote
Ryder Azorria wrote:No, people bought them because of their reusable nature, which has not changed. The low skill requirements staying the same was an assumption, and you know what they say about assumptions...
As an EVE player you should realize that there is a long standing policy of "If you could fly it before, you can fly it now" and the Dust514 crew has violated that. |
Cybus Trama'dol
EYE Security Task Force and Resources Acquisition
7
|
Posted - 2013.05.09 08:18:00 -
[22] - Quote
I have logged a support ticket to request either a refund or to remoive racial\sp requirements so we can use again and suggest you do the same. If enough people show their disappoinment CCP have to act on it. |
Mobias Wyvern
Crux Special Tasks Group
Gallente Federation
12
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Posted - 2013.07.06 03:43:00 -
[23] - Quote
Be your own Judge. What game looks like more fun to you? Dust.........Or this.........
Planetside 2
Coming to PS4 this year
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Michael Arck
sephiroth clones
General Tso's Alliance
86
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Posted - 2013.07.06 03:47:00 -
[24] - Quote
I see a growing trend that's disturbing. Gamers are constantly doing crap without fully investigating and comprehending the information given to them.
Especially with this changing the terms agrument. It's in the EULA that you click X to accept everytime that you enter the game (that you didn't bother reading) that their policies are subject to change at any moment.
It's like they are in a world where there are no consequences for not thinking. That there is somebody always there to pat them on the head and tell it will be alright. Don't worry, it's okay that you did that foolishly. Please. Next time, be more aware of what you do and what you buy. Come to the forums and ask questions. |
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