DUST Search - [Recommendation] - Make Refunds an Option, Not Mandatory

Maken Tosch wrote:

Garrett Blacknova wrote:

Maken Tosch wrote:

Many of you appear to believe that the original terms were understood to include a reset upon commercial release even though the original terms made no such mention. This understanding appears to be community-fostered and so far I don't see anyone posting from CCP with an official declaration of such a thing. Therefore this understanding will have to be regarded as just another assumption.

These terms?

http://www.dust411.com/wp-content/uploads/2013/03/MercPackTerms.jpg

I'm pretty sure that states pretty clearly that the Merc Pack contents will be credited back on commercial release. It doesn't state they'll be credited back exactly as they are in their current state, but that CCP can "substitute items of similar value" if they choose.

As always though, waiting on official word from CCP...

I was referring to the kind of reset that results in your character getting set back to zero. The credit of the merc pack contents (or equivalent thereof) is something I already know about.


Author	Thread Statistics \| Show CCP posts - 0 post(s)
Garrett Blacknova Codex Troopers 2517	Posted - 2013.04.16 15:19:00 - [1] - Quote Three Double-A Batteries wrote: Why are you guys making this hard for yourselves? Just wait for the decision CCP may eventually make - i.e. this heap of crap may never get out of beta. If they do make one and you don't think it is accordance with the T&Cs then just do a credit card charge back. No need for elaborate plans or choices. Depending on bank, there's a maximum of 2 months from date of purchase to initiate a chargeback. Sometimes as little as 30 days. Think we'll have hit commercial release and seen what happened within 2 months of a Merc Pack purchase that was made almost a year ago? Didn't think so. In saying this, any debate we have here is purely intellectual, since we don't know what CCP are planning. Until we do, no progress can actually be made. All these threads are achieving nothing more than simply keeping the problem visible. While that alone is worthwhile, I don't think any of us should assume that our particular viewpoint is (or deserves to be) more valid than the rest. So the "wait and see" part of the above quoted post is really the best advice. (even if I'm going to keep posting my personal opinion regardless)
Garrett Blacknova Codex Troopers 2517	Posted - 2013.04.16 15:57:00 - [2] - Quote Illuminaughty-696 wrote: The fact that some of you actually believe consumers have no moral right to what they paid for is unbelievable. We paid for a merc pack that would be refunded on every reset AND commercial release. Simple. But clearly you don't get that. I'm no longer going to try to convince you how wrong you are. Your view of reality is clearly far too gone for any words to change it. Again, CCP screwed up here, but that's not the fault of the players who bought the packs. This CCP White Knight Syndrome is ridiculous. You're beginning to sound like fanatics (the root word of fan interestingly). As a fan of DUST, I have to say I'm offended by the way I'm being lumped in with the people who are claiming there's a valid argument against the Merc Pack credits. I don't support the people saying they get "a second Merc Pack free" on release - the terms were a "full credit" of the contents of the Pack, which is slightly different. To re-use (as I have previously) the "Golden Gun" example that was used earlier, there are two possibilities: 1. A "golden gun" BPO - if you still have it, you don't get a second one. You can only be eligible for a credit on something you spent, not on something you still have. If you deleted it, when release hits, you get a replacement. 2. A "golden gun" BPC - if you still have it, you don't get a second one. Same reasoning as fort he BPO. There's a much better chance in this case of the player in question no longer having their BPC, however, since it wil be destroyed if you die using it. Using the HK4M Shotgun as an example, that's a 50-item limited run set of Shotguns with good stats and no skill prerequisites. They're awesome, but we all know that you only get the 50 you bought, and when they're gone, the only way to get more is from another Merc Pack. EXCEPT that we've also been told in clear and unambiguous terms that, if we bought our Merc Pack under the old (or Gamestop's) conditions, we're eligible for them to be credited back to our accounts on commercial release. Not "at every reset including the one at commercial release", but "every character reset AND for commercial release" - if that implies anything, it implies that there WON'T be a reset on release, except for the contents of the Merc Pack. If you know that using the item means you don't get it back ever under any circumstances if you die, many players WON'T be using those items. People who bought the Merc Pack after the change in terms, this includes you. If you know that no matter what happens, on the game's official release day there will be 50 HK4Ms in your name, it won't matter that you managed to burn through them all trying to kill a competent Sagaris driver with your Shotgun Scout.
Garrett Blacknova Codex Troopers 2535	Posted - 2013.04.16 19:35:00 - [3] - Quote Maken Tosch wrote: Many of you appear to believe that the original terms were understood to include a reset upon commercial release even though the original terms made no such mention. This understanding appears to be community-fostered and so far I don't see anyone posting from CCP with an official declaration of such a thing. Therefore this understanding will have to be regarded as just another assumption. These terms? http://www.dust411.com/wp-content/uploads/2013/03/MercPackTerms.jpg I'm pretty sure that states pretty clearly that the Merc Pack contents will be credited back on commercial release. It doesn't state they'll be credited back exactly as they are in their current state, but that CCP can "substitute items of similar value" if they choose. As always though, waiting on official word from CCP...
Garrett Blacknova Codex Troopers 2538	Posted - 2013.04.16 20:27:00 - [4] - Quote Maken Tosch wrote: Garrett Blacknova wrote: Maken Tosch wrote: Many of you appear to believe that the original terms were understood to include a reset upon commercial release even though the original terms made no such mention. This understanding appears to be community-fostered and so far I don't see anyone posting from CCP with an official declaration of such a thing. Therefore this understanding will have to be regarded as just another assumption. These terms? http://www.dust411.com/wp-content/uploads/2013/03/MercPackTerms.jpg I'm pretty sure that states pretty clearly that the Merc Pack contents will be credited back on commercial release. It doesn't state they'll be credited back exactly as they are in their current state, but that CCP can "substitute items of similar value" if they choose. As always though, waiting on official word from CCP... I was referring to the kind of reset that results in your character getting set back to zero. The credit of the merc pack contents (or equivalent thereof) is something I already know about. That has the full terms which actually imply the exact opposite of a reset at release. The terms "character reset" and "commercial release" are listed separately as conditions for the same thing, making it obvious that there isn't a correlation between the two.
Garrett Blacknova Codex Troopers 2544	Posted - 2013.04.17 07:18:00 - [5] - Quote Maken Tosch wrote: Or will limited run tanks do as an alternative? That would be hilarious. "Alright, Merc Pack people, we're reimbursing you with the appropriate number of our new AUR Prototype tank. You need to train up to at least Advanced level, and they have a Hybrid turret, a Missile turret and a Laser turret, each of which requires different skills - also trained ot advanced level. ENJOY!" ...I hope you meant no-prereq tanks (I'm sure you did), but that would be a hilarious troll by CCP.