DUST Search - Plasma Image Retention: Need HUD Transparency Settings!

Vavilia Lysenko wrote:

Alex Smoke wrote:

Hello CCP,

I own a Panasonic P65ST50 (65 inch plasma 2012 model) that I play on and she's a beaut! The picture quality on the Panasonic plasmas is the connoisseurs choice in a world owerflown with cheap LED LCDs with poor black levels and overblown colors; my model was selected as the best HDTV last year by the wire cutter (http://thewirecutter.com/reviews/best-big-tv-is-the-panasonic-st50/). Now this is not a rant about LCDs and how awesome my TV is (there are more expensive and better models out there like the VT50 and this years new models, ST60, VT60 and ZT60) but a platform on which to build up my arguments. I'm sure you're aware of the main drawback of plasma technology: image retention (or screen burn-in as some people know it).

Plasma burn-in is something of the past though, if you use pixel orbiter and set the contrast to logical levels you can't permanently damage the display; it would take days of static images on max contrast to even come close. There is however image retention which can stick around for minutes, hours, and even days! While playing Dust 514 for many hours I've noticed that the HUD can leave image retention of the bottom left and right information panels (HP & ammo) plus some slight traces of the map information at the top left.

My solution so far has been to run slides after playing to get it off, this can however take hours only to get IR back the next day after playing. My question to you is if you can please add a setting to the transparency of the HUD? This would greatly diminish IR of the static parts on the screen. There are many people out there with these awesome displays and you can easily help us by adding this functionality. There is already transparency in the HUD and props for that, but we need more!

Thank you

Set the pixel orbiter to "On" not "Auto" this should reduce the IR


Author	Thread Statistics \| Show CCP posts - 4 post(s)
apollo amor Seituoda Taskforce Command Caldari State 0	Posted - 2013.06.17 18:53:00 - [1] - Quote i'm getting this aswell and ive only been playing for around 3 weeks,its so bad the image retention lasts for days,ive had scrolling bar running all last night and you can still see it,i hope this is fixed soon,if not ill probably be moving on .shame though as i was enjoying game atm .
apollo amor Seituoda Taskforce Command Caldari State 0	Posted - 2013.06.17 21:37:00 - [2] - Quote Yeah Phakk my panny is 3D,and up until now I've never really had much problem with it , I'm even playing game ATM on lower contrast and brightness settings(in game mode) just to try and cut it out a bit , but it doesn't help to be honest, 30 mins in game and retention is back , as I have already posted I had scrolling bar running all last night and it still there, it is going but will prob need another night of scrolling bar to move completely , but it will come back once I play again. I really hope this is sorted , as I'm really enjoying game ATM
apollo amor Seituoda Taskforce Command Caldari State 0	Posted - 2013.06.18 20:51:00 - [3] - Quote Any updates on this issue ? I know ccp photon replied over a month ago, but I do feel this really needs sorted Sorry to keep bumping but don't want it to get lost.
apollo amor Seituoda Taskforce Command Caldari State 2	Posted - 2013.06.19 22:57:00 - [4] - Quote Another bump to stop this getting lost, I'll stop if and when we get an update, I know there's loads of other things that need sorted, but I feel this one is important aswell
apollo amor Seituoda Taskforce Command Caldari State 3	Posted - 2013.06.20 21:14:00 - [5] - Quote Sorry, but another bump Is there any updates on this issue ?
apollo amor Seituoda Taskforce Command Caldari State 3	Posted - 2013.06.21 17:34:00 - [6] - Quote Breltair Tresslan wrote: Hmmmmm...the easyest way to fix the problem ist simply not playing this game till ccp solve the hud question. I can play half an hour and i see ghost huds...it happens that quick, cause the hud ist white, the plasmacells have to work on their highest levels when showing white...its deathly, and i do not wanna buy a new tv, and i do not wanna play on my lcd pc monitor with my ps3 sorry...so....i cant play actually Best option for me is to hide all the menue stuff while changing nothing, that will bring a better game expirience too, or make them clear, also very good... Surely this shouldn't be so hard to fix, but until it is fixed I won't be playing again either Would be good if he could get an update on this, but I guess ccp to busy with other things
apollo amor Seituoda Taskforce Command Caldari State 3	Posted - 2013.06.22 18:51:00 - [7] - Quote Another day , and still no update Another bump
apollo amor Seituoda Taskforce Command Caldari State 3	Posted - 2013.06.23 17:56:00 - [8] - Quote Is anything being done about this ? Or maybe it's time just to delete this game from my ps3, I refuse to play ATM because of this, I'm no expert but surely this should take this long to fix it's been about 6 weeks since CCP Photon posted on here , and no update since guess its just easy to ignore and hope problem goes away itself. Shame though as I was enjoying this game.
apollo amor Seituoda Taskforce Command Caldari State 3	Posted - 2013.06.25 10:07:00 - [9] - Quote When will this be sorted (if ever) so I can start playing again ?
apollo amor Seituoda Taskforce Command Caldari State 3	Posted - 2013.06.30 10:56:00 - [10] - Quote Can anyone let us know if this will be fixed with next update that is due ? I want to play again but I won't until its sorted Until then I'm afk until boosters finish (sorry I hate doing this) but image retention is a big problem for me

apollo amor Seituoda Taskforce Command Caldari State 3	Posted - 2013.07.01 11:58:00 - [11] - Quote I guess the silence answers my question, it won't be fixed with next update thanks for keeping us updated on this
apollo amor Seituoda Taskforce Command Caldari State 3	Posted - 2013.07.01 20:34:00 - [12] - Quote Vavilia Lysenko wrote: Alex Smoke wrote: Hello CCP, I own a Panasonic P65ST50 (65 inch plasma 2012 model) that I play on and she's a beaut! The picture quality on the Panasonic plasmas is the connoisseurs choice in a world owerflown with cheap LED LCDs with poor black levels and overblown colors; my model was selected as the best HDTV last year by the wire cutter (http://thewirecutter.com/reviews/best-big-tv-is-the-panasonic-st50/). Now this is not a rant about LCDs and how awesome my TV is (there are more expensive and better models out there like the VT50 and this years new models, ST60, VT60 and ZT60) but a platform on which to build up my arguments. I'm sure you're aware of the main drawback of plasma technology: image retention (or screen burn-in as some people know it). Plasma burn-in is something of the past though, if you use pixel orbiter and set the contrast to logical levels you can't permanently damage the display; it would take days of static images on max contrast to even come close. There is however image retention which can stick around for minutes, hours, and even days! While playing Dust 514 for many hours I've noticed that the HUD can leave image retention of the bottom left and right information panels (HP & ammo) plus some slight traces of the map information at the top left. My solution so far has been to run slides after playing to get it off, this can however take hours only to get IR back the next day after playing. My question to you is if you can please add a setting to the transparency of the HUD? This would greatly diminish IR of the static parts on the screen. There are many people out there with these awesome displays and you can easily help us by adding this functionality. There is already transparency in the HUD and props for that, but we need more! Thank you Set the pixel orbiter to "On" not "Auto" this should reduce the IR This was first thing I done when I started getting image retention , it didn't help
apollo amor Seituoda Taskforce Command Caldari State 3	Posted - 2013.07.02 17:54:00 - [13] - Quote Has this been fixed in this update ? I won't be home for few hrs to check myself , maybe someone could post to let us know
apollo amor Seituoda Taskforce Command Caldari State 3	Posted - 2013.07.02 20:43:00 - [14] - Quote fixitgd wrote: Checked this morning, did not see anything in options. Maybe 1.3 Thanks, guess I won't be playing properly until fixed(if I wait that long) meantime ill use up my boosters afk This can't be to hard to fix, but guess ignoring the problem is easier.
apollo amor Seituoda Taskforce Command Caldari State 3	Posted - 2013.07.03 07:03:00 - [15] - Quote Any chance of an update on this CCP ? I want to play again , but won't risk burn in on my TV , surely this is one of the easiest problems to fix, so why taking so long , Even give us an update and timescale of when expect to fix this
apollo amor Seituoda Taskforce Command Caldari State 3	Posted - 2013.07.03 10:37:00 - [16] - Quote Anyone from CCP want to give us some sort of update ? I won't stop asking until we get some answer on this ,
apollo amor Seituoda Taskforce Command Caldari State 3	Posted - 2013.07.03 18:22:00 - [17] - Quote This thread is nearly 3 months old, nearly 2 months ago CCC Photon said problem has been noted for any future improvements to the HUD system, so why has it not been fixed by now ? this might not be high up in CCP list of priority s , but this is a big issue and should have been sorted by now. As this can cause long term problems for anyone playing on a plasma TV. Anyone who is playing on a plasma TV be very careful as image retention ,could turn to burn in playing this game for even short periods of time. But CCP don't seem to be worried about that, otherwise this would have been fixed by now
apollo amor Seituoda Taskforce Command Caldari State 7	Posted - 2013.07.04 07:10:00 - [18] - Quote Thank you Photon, sorry about all posts I kept making, but as I said from the start I was enjoying playing Dust, but this problem is stopping me playing properly,I don't like playing afk but I refuse to waste boosters I purchased , hopefully it's sorted soon Again thank you for update
apollo amor Seituoda Taskforce Command Caldari State 7	Posted - 2013.07.16 12:24:00 - [19] - Quote Come on , why hasn't this been fixed yet ? 2 teams to fix this and we still waiting, I know you have other problems aswell as this one, but surely this should have been sorted before now I'm close to just deleting this game, as it is unplayable for me , I just log on and play afk to use my boosters I have, if its taken this long to fix this , what hope we got for other issues in game, I've said before be careful when playing this game on a plasma tv, it can do long term damage image retention/ perm screen burn
apollo amor Seituoda Taskforce Command Caldari State 7	Posted - 2013.07.21 11:51:00 - [20] - Quote Bump Just to remind people with plasma TV's be careful this game can cause image retention or screen burn Why is it taken this long to put fix in place ?

apollo amor Seituoda Taskforce Command Caldari State 9	Posted - 2013.07.23 13:26:00 - [21] - Quote I'm no expert but they can update their store every week to sell items , but they can't make a simple change to the HUD, how hard can it be to make it transparent ? Even a temp fix that would allow us to play without doing damage to our TV's, I'm sure an adjustment could be made without disrupting the game to long, But sure they make money out of updating the store, so that gets priority!
apollo amor Seituoda Taskforce Command Caldari State 9	Posted - 2013.07.23 21:03:00 - [22] - Quote It's a good job they have 2 teams working on this , otherwise it could take forever to fix Oh wait it is taking forever !
apollo amor Seituoda Taskforce Command Caldari State 9	Posted - 2013.07.24 07:53:00 - [23] - Quote I've just seen the 1.3 patch notes, I didn't see any fix for this issue on there maybe I missed it, has this problem been ignored again? I hope not, might not be important to CCP but its a major problem for anyone playing on a plasma TV and Should have been fixed long before now,this game can and will cause screen burn or image retention if played more than 10 mins
apollo amor Seituoda Taskforce Command Caldari State 9	Posted - 2013.07.26 18:14:00 - [24] - Quote I think these two teams have gone missing,or maybe this was just posted to make us think it was going to be fixed
apollo amor Seituoda Taskforce Command Caldari State 9	Posted - 2013.07.30 09:38:00 - [25] - Quote Will this be fixed in today's update ?
apollo amor Seituoda Taskforce Command Caldari State 9	Posted - 2013.07.30 14:48:00 - [26] - Quote Nearly 4 months since this thread was started, and still waiting for what should be a simple fix to the HUD, what chance has this game got really when they can't make a simple adjustment to the HUD to stop screen burn / image retention to plasma TVs
apollo amor Seituoda Taskforce Command Caldari State 9	Posted - 2013.07.31 13:06:00 - [27] - Quote Why is it taking so long to put a simple fix in place? They not being asked to change anything major, it should be a slight adjustment to the HUD , surely these 2 teams should have managed this over past few months, how much longer do we have to wait , this is stopping me playing the game properly, instead I afk while I still have boosters left, sadly I was stupid to spend money on this game , I'm sure the adjustment needed could be done during 1 of the daily downtimes , so why isn't it being done ?
apollo amor Seituoda Taskforce Command Caldari State 9	Posted - 2013.08.02 19:28:00 - [28] - Quote Maybe CCP should put a warning on this game for those with plasma tv's about the damage the HUD can cause, they are aware of the problem but have failed to do anything about it, least they can do is warn new players before they damage their TV's Guess its easier to ignore, and hope it goes away , 4 months on this thread and we still waiting,this is a sign of how things gonna be on here, can't see me hanging around much longer
apollo amor Seituoda Taskforce Command Caldari State 9	Posted - 2013.08.04 11:30:00 - [29] - Quote So is CCP going to fix this anytime soon ?
apollo amor Seituoda Taskforce Command Caldari State 9	Posted - 2013.08.06 19:48:00 - [30] - Quote Come on CCP get this sorted, I want to play this game properly instead of being afk just to use my boosters

apollo amor Seituoda Taskforce Command Caldari State 9	Posted - 2013.08.09 21:12:00 - [31] - Quote Still waiting for this to be fixed
apollo amor Seituoda Taskforce Command Caldari State 9	Posted - 2013.08.11 23:34:00 - [32] - Quote Maffia- Thug wrote: fixitgd wrote: Mine is not 3D but have heard the same things that they are less prone (should have spend the 150 more), have reverted to an old Hitachi 51 rear projection HD TV. Its goods to see they are looking into it. As far as the others trying to get the retention out, the best luck I have had is to run the pixel flipper on the Disney WoW dvd and not play on that tv till they lessen the brightness or come up with something to dull the white. Though I do like the HUD on this game my OCD wont allow me to play on that tv knowing it will be there. Its basically all gone and can only be noticed on a dull white back ground. As well, the black bars on the top and bottom aren't going to help the image retention either. I have faith it will all be fixed in the end thanks for responding PHOTON. Sir what is the Disney WoW? I would like to try that. You shouldn't have to do this, if CCP had fixed the HUD issue , I've said before this should have been fixed long before now, it's a major issue as it can do perm damage to ur plasma TV , they have known about this for at least 4 months but still seem to ignore Their game can and does cause image retention or screen burn ,so be warned as CCP don't seem to care about this, best way to play ATM is AFK .or just don't play at all
apollo amor Seituoda Taskforce Command Caldari State 9	Posted - 2013.08.12 19:52:00 - [33] - Quote CCP Photon wrote: Here is an update: The requested HUD transparency feature has been planned and the work divided between 2 internal teams. Unfortunately this feature didn't make it into the latest release because of other critical fixes and feature work that was placed at a higher priority. However, we will endeavour to deliver it as soon as we can. CCP Photon How much longer are we expected to wait for this fix ?
apollo amor Seituoda Taskforce Command Caldari State 9	Posted - 2013.08.17 08:09:00 - [34] - Quote Bump This really needs sorted , we not asking for the HUD to be completely resigned, we just asking for a simple change to it so it stops screen burn on our TV's , so why is it taken this long without a fix put in place ?
apollo amor Seituoda Taskforce Command Caldari State 9	Posted - 2013.08.18 10:18:00 - [35] - Quote What chance has this game got when they can't even put a simple fix in place after 4 months, doesn't look good for the future , I know this game has other issues but to ignore this one just doesn't make sense, I'm sure I'm not the only one its stopping from playing this game,surely this should have been given urgent attention, as it can damage its players base's plasma s TV's CCP knows this problems exists but still put off fixing it, they don't care if their game damages ours TVs ,so be warned if you play on plasma TV.
apollo amor Seituoda Taskforce Command Caldari State 9	Posted - 2013.08.21 19:30:00 - [36] - Quote Will this be fixed in 1.4 ? If not no point me hanging around any longer, think I've waited long enough So CCP please answer let us know one way or another .
apollo amor Seituoda Taskforce Command Caldari State 10	Posted - 2013.08.23 19:22:00 - [37] - Quote At last, can't wait so ill be able to play properly
apollo amor Seituoda Taskforce Command Caldari State 10	Posted - 2013.09.04 11:56:00 - [38] - Quote I played a game last night , yes it's a bit better but still not good enough , so looks like I won't be playing again until fixed properly, sadly I won't be playing while it can still cause screen burn, but it's a start so hopefully they will make it more transparent and do it soon, otherwise I'll be gone. Think we have waited long enough for this to be fixed properly
apollo amor Seituoda Taskforce Command Caldari State 11	Posted - 2013.09.06 07:26:00 - [39] - Quote I have made other adjustments to the settings, I've even turned brightness and contrast down on my tv to the extent that the picture is so dark making the game unplayable. I still have slight retention from 2 months ago it is fading but slowly , the new tranlucency option is a start but still not good enough to stop this happing again, so please look at this again It's taken 2 months for this to fade but not disappear completely , so I won't be playing until its fixed so this won't happen again
apollo amor Seituoda Taskforce Command Caldari State 11	Posted - 2013.09.06 19:14:00 - [40] - Quote Snaps Tremor wrote: Thanks for adding this. Not sure why these guys are still complaining, though. For anyone with a plasma TV, just whack the new transparency option up as far as you can while still being able to read the display and that's all you need. It won't magically remove any existing retention, but if it's a decent TV that'll fade away over time and other content. i have done this,and sadly its still not enough,i dont expect it to fix the existing retention that this game has already caused,but i do expect it to cut down the risk of it happening again but it doesnt i have tried, im complaining because i want to be able to play this game without doing damage to my expensive plasma TV which is a decent one btw, but the retention that has been caused over 2 months ago is still there,yes it is fading ,this is with running the scrolling bar over night on a lot of occasions,and also running slides, so if this is best we going to get then ,thank you CCP for the effort,but ill pass on this game.