DUST Search - DUST 411: Mercenary Pack Refund Update

Drud Green wrote:

Mavado V Noriega wrote:

Noc Tempre wrote:

Still tired of the idiots who see getting what was promised as greedy or double dipping.

do u want a full reset just for ur merc packs that ur gonna use in the exact same way already and spend on boosters to re-grind the same skills but from 0?
cuz tbqh i dont think anyone wants to do this grind over again and tbqh its only u and select few in ur grp that really pushing this merc pack thing.

u got refunded ur merc packs and was told there would be no more resets to use it wisely and to still hear/read this and spend it then want it back to re-spend on more SP boosters is double dipping tbqh

Did you vote for R*money? Oops i mean Mitt Romney.

Merc pack stated there will be a refund on commercial release

Ccp stated 'it's ridiculous to charge for items whilst in beta'
Ccp then changed the merc pack terms (fair enough)
Ccp choose not to do a reset for commercial release

None of those 3 things should affect the terms of the original merc pack.

Aur refund does not eqaul skill reset, for all the 'waaaah you got free boosters waaaah' ppl, just consider that a reward for supporting a game in closed beta

Pages: 1 2 [3] :: one page

Author	Thread Statistics \| Show CCP posts - 0 post(s)
Sloth9230 Reaper Galactic 841	Posted - 2013.04.12 06:06:00 - [61] - Quote EKH0 0ne wrote: Another gyuuygfvc idea Why not...
Mithridates VI DUST 411 794	Posted - 2013.04.12 06:07:00 - [62] - Quote gyuuygfvc wrote: Ccp shouldnt refund b cuz its their game and if they dont want to they dont have to, so what if they said they would. Things change not everything in the Terms and conditions has to be done. Things change and so does the Terms and conditions. Just because they didnt contact GameStop it isnt Ccp's fault gamestop didnt read the forums. Your posting history betrays you as an alt troll. How did you suddenly become bad at English?
EKH0 0ne The Red Guards EoN. 17	Posted - 2013.04.12 06:14:00 - [63] - Quote Thats what happens to people when they get "good ideas"
Laurent Cazaderon Villore Sec Ops Gallente Federation 1302	Posted - 2013.04.12 07:51:00 - [64] - Quote if there's an auto-refund with SP loss due to a bunch of money clinger that just can't get enough, i'll personaly hunt them down round the world for a face slap.
EKH0 0ne The Red Guards EoN. 17	Posted - 2013.04.12 07:54:00 - [65] - Quote Laurent Cazaderon wrote: if there's an auto-refund with SP loss due to a bunch of money clinger that just can't get enough, i'll personaly hunt them down round the world for a face slap. Dont try that in America
Maken Tosch OPERATIVES OF THE GOAT 1964	Posted - 2013.04.12 11:39:00 - [66] - Quote EKH0 0ne wrote: Its too bad %90 of the people here agree with him The whole refund with SP reset thing? Not me. At least not anymore. By the way, it's 90% not %90.
Winscar Shinobi Better Hide R Die 159	Posted - 2013.04.13 01:41:00 - [67] - Quote So I cannot confirm or deny that Sony will give you a refund (cause Sony Eula) while still letting you keep the merc pack contents, but I can say that it's very little effort for you to find out if they do or not. Answer might make some people here happy.
blue gt Algintal Core Gallente Federation 23	Posted - 2013.04.13 02:53:00 - [68] - Quote This is so much dren, yes there are legal grounds, but there is no good reason to purse it other then greed. CCP count me out on the mercpack refund. I spent that money because I wanted to support the development of the game and since all the items in it ARE counting toward final release, boosters give me SP that I keep, consumable weapons my stats, and BPOs will still be there.
blue gt Algintal Core Gallente Federation 23	Posted - 2013.04.13 02:59:00 - [69] - Quote Laurent Cazaderon wrote: if there's an auto-refund with SP loss due to a bunch of money clinger that just can't get enough, i'll personaly hunt them down round the world for a face slap. frankly I kinda hope CCP just resets every thing and explains it was to satisfy contractual obligations, that is about what you greedy **** heads deserve, god knows Id be pissed but I think it would be awesome for CCP to hang your ass out to dry like you self serving manipulative law abusing douche gobblers have done to them.
EKH0 0ne The Red Guards EoN. 19	Posted - 2013.04.13 04:07:00 - [70] - Quote blue gt wrote: Laurent Cazaderon wrote: if there's an auto-refund with SP loss due to a bunch of money clinger that just can't get enough, i'll personaly hunt them down round the world for a face slap. frankly I kinda hope CCP just resets every thing and explains it was to satisfy contractual obligations, that is about what you greedy **** heads deserve, god knows Id be pissed but I think it would be awesome for CCP to hang your ass out to dry like you self serving manipulative law abusing douche gobblers have done to them. Another gyuuygfvc idea! You should move to North Korea. And by the way: You are the one abusing your freedom of speech

Mavado V Noriega SyNergy Gaming EoN. 2751	Posted - 2013.04.13 04:49:00 - [71] - Quote Noc Tempre wrote: Still tired of the idiots who see getting what was promised as greedy or double dipping. do u want a full reset just for ur merc packs that ur gonna use in the exact same way already and spend on boosters to re-grind the same skills but from 0? cuz tbqh i dont think anyone wants to do this grind over again and tbqh its only u and select few in ur grp that really pushing this merc pack thing. u got refunded ur merc packs and was told there would be no more resets to use it wisely and to still hear/read this and spend it then want it back to re-spend on more SP boosters is double dipping tbqh
Drud Green Royal Uhlans Amarr Empire 0	Posted - 2013.04.13 07:14:00 - [72] - Quote Mavado V Noriega wrote: Noc Tempre wrote: Still tired of the idiots who see getting what was promised as greedy or double dipping. do u want a full reset just for ur merc packs that ur gonna use in the exact same way already and spend on boosters to re-grind the same skills but from 0? cuz tbqh i dont think anyone wants to do this grind over again and tbqh its only u and select few in ur grp that really pushing this merc pack thing. u got refunded ur merc packs and was told there would be no more resets to use it wisely and to still hear/read this and spend it then want it back to re-spend on more SP boosters is double dipping tbqh Did you vote for R*money? Oops i mean Mitt Romney. Merc pack stated there will be a refund on commercial release Ccp stated 'it's ridiculous to charge for items whilst in beta' Ccp then changed the merc pack terms (fair enough) Ccp choose not to do a reset for commercial release None of those 3 things should affect the terms of the original merc pack. Aur refund does not eqaul skill reset, for all the 'waaaah you got free boosters waaaah' ppl, just consider that a reward for supporting a game in closed beta
Flamesea Shadow Company HQ 7	Posted - 2013.04.14 12:00:00 - [73] - Quote Any new(s) from CCP/DEVs on this topic?
Calgoth Reborn United Front LLC 234	Posted - 2013.04.14 12:42:00 - [74] - Quote Winscar Shinobi wrote: So I cannot confirm or deny that Sony will give you a refund (cause Sony Eula) while still letting you keep the merc pack contents, but I can say that it's very little effort for you to find out if they do or not. Answer might make some people here happy. Could you clarify that a little more by refund are you referring to a monetary refund ie money going back into your PSN wallet while keeping the item's/aurum you received if so that is something I don't agree with anyone who did that should have that account permanently banned
EKH0 0ne A0C 21	Posted - 2013.04.14 12:56:00 - [75] - Quote Drud Green wrote: Mavado V Noriega wrote: Noc Tempre wrote: Still tired of the idiots who see getting what was promised as greedy or double dipping. do u want a full reset just for ur merc packs that ur gonna use in the exact same way already and spend on boosters to re-grind the same skills but from 0? cuz tbqh i dont think anyone wants to do this grind over again and tbqh its only u and select few in ur grp that really pushing this merc pack thing. u got refunded ur merc packs and was told there would be no more resets to use it wisely and to still hear/read this and spend it then want it back to re-spend on more SP boosters is double dipping tbqh Did you vote for R*money? Oops i mean Mitt Romney. Merc pack stated there will be a refund on commercial release Ccp stated 'it's ridiculous to charge for items whilst in beta' Ccp then changed the merc pack terms (fair enough) Ccp choose not to do a reset for commercial release None of those 3 things should affect the terms of the original merc pack. Aur refund does not eqaul skill reset, for all the 'waaaah you got free boosters waaaah' ppl, just consider that a reward for supporting a game in closed beta
crazy space 1 ZionTCD Legacy Rising 993	Posted - 2013.04.14 17:27:00 - [76] - Quote aren't I at least getting a refund for all unused aur items and bpos? Maybe I won't want a minmatar logi bpo anymone when /i have THREE MORE logi suits to vonsider now. plus all the issues with massive 900% increases in AUR prices.... I think a full refund of bpos and unused items, both isk and aur better happen at commerical release god kitten it....
crazy space 1 ZionTCD Legacy Rising 993	Posted - 2013.04.14 17:32:00 - [77] - Quote blue gt wrote: Laurent Cazaderon wrote: if there's an auto-refund with SP loss due to a bunch of money clinger that just can't get enough, i'll personaly hunt them down round the world for a face slap. frankly I kinda hope CCP just resets every thing and explains it was to satisfy contractual obligations, that is about what you greedy **** heads deserve, god knows Id be pissed but I think it would be awesome for CCP to hang your ass out to dry like you self serving manipulative law abusing douche gobblers have done to them. You wouldn't like your bpo AUR suits at least refunded? It's why we are getting an sp reset..... >.> new suits, new bonues, what you bought for real money is going to change on may 6th, and that's ok, that's part of any beta. Itemschange, classes re retooled. But you don't charge realmoney becuase changing stuff from the bottom up that people have allready spent money on is greedy and dumb
Gunner Nightingale Internal Error. Negative-Feedback 497	Posted - 2013.04.14 17:59:00 - [78] - Quote Mavado V Noriega wrote: Noc Tempre wrote: Still tired of the idiots who see getting what was promised as greedy or double dipping. do u want a full reset just for ur merc packs that ur gonna use in the exact same way already and spend on boosters to re-grind the same skills but from 0? cuz tbqh i dont think anyone wants to do this grind over again and tbqh its only u and select few in ur grp that really pushing this merc pack thing. u got refunded ur merc packs and was told there would be no more resets to use it wisely and to still hear/read this and spend it then want it back to re-spend on more SP boosters is double dipping tbqh Mavado here is the thing, the internet forumz are not a proper methodology for any corporation to communicate language like this. To be clear they simply said no more resets we however immediately asked what about merc packs and aurum. They said no more reset. We asked so is this commercial release. They said no. We said but language says we get refunds on commercial release. Now head began to scratch. This is a case of the left hand not knowing what the right hand does. Keep in mind that the langauge and disclaimers placed on these items on the PSN store which has since been removed and the gamestop ones (which are still there and really the ball is being dropped everyday CCP doesnt get CCP to remove that language. Ive bought a few and could really be a prick about it if I chose to because corporations need to learn how to manage their **** or hire people that do). http://www.gamestop.com/ps3/dlc/dust-514-gamestop-mercenary-pack/106107 The language in these packs have to be sufficient enough to stand on their own without additional need to dig for additional info. When CCP removed that language from the PSN pack they changed the terms and it then falls on them to make sure that information is disseminated in manner that ensure 100% penetrance or reasonable expecation of. (this could have easily been achieved with an in game and RL email to the game acct CCP has knowledge of them because our accounts are tied to Sony login which is tied to an email address). They failed to do any of these things and chose to either ignore the issue or have delayed so long because Legal and PR couldnt get their duck in a row and likely were afraid to create another Jita riots level incident. This is what happens when you live in a litigation happy society where people will sue out of spite even when a company tries to be forthcoming and own up to making a mistake. Trust me i know this because American medicine is practiced entirely with that single fact in mind. But here CCP has failed on multiple levels. Remember when Noc got that threadnaught started about 1-2 weeks ago and we got a dev response that they would look into it and get us back a response after telc or tiel originally submitted the question back on 1/14(4 days into TQ migration) We are still waiting. There are multiple threads and CCP has failed to sticky and compile an effective FAQ and cut out BS and get to the meat of the matter in any reasonable way. They now find themselves in between a rock and hard place. LET ME BE CLEAR THIS IS NOT A DEV FAILING. THIS IS PURELY PR and LEGAL. DEV SHOULDNT HAVE TO DEAL WITH THIS BS. BUT GM's should have had this as priority one and been on top of Legal and PR everyday for an answer to this. They didnt and here we are. Or maybe they did and Legal and PR are still clueless on what to do(fire em 3 months and still no answer thats utter fail, get rid of them this is corporate you dont let that stuff slide) If CCP isn't prepared to do that then thats okay no shame in it just as many dusters and EVE capsuleers have learned if you try to grow your organization too big too fast without the proper logistics before you are ready you will fall under the weight of the structure. But consumers asking to enforce the terms of an agreement that were clearly written is by no means selfish or wrong, its in fact wrong for people to ask anyone to not enforce the rights of a contract which is exactly what people are asking for. Never mind that the gaming and more largely the entertainment industry as a whole use copyrights on their IP to protect ownership in a manner that allows them to "own" the product and simply use licensing law to give out a copy that is subject to change on the owners whim leaves consumers in a very weak position and at the mercy of content makers this change on the terms any changes into the EULA that occurs of it is exaclty the reason why. Consumers only recourse is economy but corporations arent dumb they know that people who want this entertainment will put up with it and will never mass protest to a level that could ever hurt them financially to stop it. TL;DR what people are willing to put up with in terms of consumer rights and usage has changed over the long term because of these small incremental changes. That how you change the culture so that each successive generation simply accepts it as common place because they dont know how the landscape was prior to those changes they have always been there for thier lifetime. I however have lived a longer than most on this forum id imagine so ive seen the changes
Drud Green Royal Uhlans Amarr Empire 7	Posted - 2013.04.14 18:09:00 - [79] - Quote @Gunner Pls don't take this the wrong way but.......... MWAH!
Gunner Nightingale Internal Error. Negative-Feedback 498	Posted - 2013.04.14 18:31:00 - [80] - Quote Drud Green wrote: @Gunner Pls don't take this the wrong way but.......... MWAH! When keepin it real goes horribly wrong.... Chappelle show Chappelle show But yea thanks, sorry for the long post but stuff like this cant be TL;DR even though i did.

Baal Roo Subdreddit Test Alliance Please Ignore 1109	Posted - 2013.04.14 18:35:00 - [81] - Quote Deadeyes Anterie wrote: Why not just make beta merc packs worth a pack now, and another at launch? Sure it will cost you some revenue from beta players for the first few months of the actual release, but it's a nice way to reward the players who are supporting your game before it's even a finished product. (Limit 3, so no matter how many packs you bought in beta you only get up to 3 after beta maximum so people can't just invest heavily now for half the price) This is EXACTLY what the merc packs were prior to January 22nd (minus the "Limit 3" bit).
Drud Green Royal Uhlans Amarr Empire 8	Posted - 2013.04.14 19:09:00 - [82] - Quote Gunner Nightingale wrote: Drud Green wrote: @Gunner Pls don't take this the wrong way but.......... MWAH! When keepin it real goes horribly wrong.... Chappelle show Chappelle show But yea thanks, sorry for the long post but stuff like this cant be TL;DR even though i did. WUTANG! Your post summed it up very nicely, not much more can be added without some clarification from ccp. Hell your post should be stickied.
Garrett Blacknova Codex Troopers 2486	Posted - 2013.04.14 19:35:00 - [83] - Quote Baal Roo wrote: Deadeyes Anterie wrote: Why not just make beta merc packs worth a pack now, and another at launch? Sure it will cost you some revenue from beta players for the first few months of the actual release, but it's a nice way to reward the players who are supporting your game before it's even a finished product. (Limit 3, so no matter how many packs you bought in beta you only get up to 3 after beta maximum so people can't just invest heavily now for half the price) This is EXACTLY what the merc packs were prior to January 22nd (minus the "Limit 3" bit). No it's not. We were promised a "full credit" of the gear in the Merc Pack on Commercial Release, which means we get everything back, but DON'T keep any leftovers we haven't used yet.


Pages: 1 2 [3] :: one page
First page \| Previous page \| Next page \| Last page