Illuminaughty-696 wrote:Still no word on the whole merc pack / AUR issue? Basically, two things need to be clarified before I start giving you money again. These questions assume that this is not commercial release, as was clarified by a dev post.
1). Will there be a character whipe on commercial release? The announcement section says there will be no more whipes barring something crazy, but my understanding was that the post was in response to people thinking there would be more beta whipes, not that there wouldn't be a whipe on commercial release.
2). If a character whipe of any kind occurs, will we be refunded our merc packs (specifically the packs offered now which do not include the reimbursement disclaimer as they used to)? I assume those packs purchased when it did say there we would get AUR refunded on commercial release will be refunded because that's what the purchase agreement stated. If not, well that will be a whole different issue to be resolved somewhere aside from these forums.
I want to buy more AURUM, but I don't want to do so if you plan to whipe SP for commercial release but NOT refund AURUM. Your lack of clarity in this matter is costing you money. I want to buy more merc packs. About a third of the people in my corp want to buy more merc packs. We aren't doing so and won't do so until this is cleared up.
Assuming (unscientifically of course) that this trend is more or less true across the greater player population, that's a lot of money you're not getting. We want to give you our money, CCP, but many of us are not willing to do so without knowing how things are going to work. The beta is, at times, fun, but not nearly fun enough to be spending money on it.
Also, if this thread gets merged or locked because there is some other thread similar to it, fine, we'll stop spending money until it reaches commercial release. I'm appealing to your desire to make money while you continue to develop this game. I can't say how much you'll be losing if you don't clear this situation up but at least four people of a corp of twelve aren't currently spending the money we'd like to be. Please let us give you our money again.