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Noc Tempre
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Posted - 2013.03.25 00:13:00 -
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Mithridates VI wrote:Frank Devine wrote:When I got the merc pack everything was to be refunded when this game came out if beta, since then I have also spent another 60.00 on AUR and I want it back as promises and I want my 3 day head start that I am suppose to get. 1: The game is not yet "commercially released" which was the wording used in the merc park terms. 2: Please provide evidence that the AUR you purchased had terms which specified that it would be refunded. 3: What three day head start?
Wrong it is commercially released. That release was Jan 10, 2013. |
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Posted - 2013.03.25 00:13:00 -
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Thog A Kuma wrote:aren't we still in beta?
Beta is a marketing label. But we are released. |
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Posted - 2013.03.25 00:17:00 -
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Altina McAlterson wrote:I'm not really sure how I feel about this whole thing, honestly. Just about the only right a customer actually has is they must receive the goods as they were defined at the time of sale. So there's a very good possibility you will be getting free stuff. Be interesting to see how this goes.
Unfortunately even though I purchased one of the offending merc packs I also paid attention to announcements from the DEVS so I knew there wasn't going to be another wipe. It's not like they came to your house and told you about it so it's probably reasonable that someone wouldn't know about. Then again maybe not. Maybe you should pay be paying attention to things said by the DEV's for the game you're testing. Like I said, I really don't know how to feel about this one.
They can't change the terms of sale after the fact. They can change future sales.
Unfortunately they weaseled out of this. The commercial release was Jan 10, 2013. They were sleezy and did not publicly acknowledge this fact but anyone who contact support about this issue got the same answer, consistent with information gleaned from talking to devs. |
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Posted - 2013.03.25 00:18:00 -
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Baal Roo wrote:Noc Tempre wrote:Mithridates VI wrote:Frank Devine wrote:When I got the merc pack everything was to be refunded when this game came out of beta, since then I have also spent another 60.00 on AUR and I want it back as promises and I want my 3 day head start that I am suppose to get. 1: The game is not yet "commercially released" which was the wording used in the merc park terms. 2: Please provide evidence that the AUR you purchased had terms which specified that it would be refunded. 3: What three day head start? Wrong it is commercially released. That release was Jan 10, 2013. It can't be both a Beta and commercial release, and multiple CCP representatives have stated in writing, in very clear non-ambigous language, that the game has NOT commercially released.
Yes, it really can be beta and commercially released. Where is your proof we are not? I have my proof we are. |
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Posted - 2013.03.25 00:20:00 -
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Mithridates VI wrote:Noc Tempre wrote:anyone who contact support about this issue got the same answer, consistent with information gleaned from talking to devs. This is incorrect. I've already explained why.
Meet me on IRC and we'll trade logs. |
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Posted - 2013.03.25 00:26:00 -
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Mithridates VI wrote:Noc Tempre wrote:Mithridates VI wrote:Noc Tempre wrote:anyone who contact support about this issue got the same answer, consistent with information gleaned from talking to devs. This is incorrect. I've already explained why. Meet me on IRC and we'll trade logs. I'm not going to post petition results verbatim, but I asked a very clear "Are we commercially released, some players have been told we are" and received a direct denial of this as the game's status. I've also raised issues in the petition that, apparently, Sony have said the game is commercially released, and have stressed that these mixed messages need to be cleared up.
Who gave you this denial? Was it a lead GM or higher? If Sony says it's so, Lead GM says it's so, then I think it's a duck. |
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Posted - 2013.03.25 00:34:00 -
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Also major flub on my part, commercial release was Jan 22, not Jan 10. |
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Posted - 2013.03.25 00:34:00 -
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Altina McAlterson wrote:This is one of those things where what it is and what it's called are not the same thing. CCP says it was not a commercial release. You can have all the evidence in the world that it was but until you have a ruling from a court of law of sovereign country with sufficient jurisdiction to try the case your statements that the game is commercially released are wrong.
I'm not saying you are wrong, I'm not saying your evidence it wrong. I'm just saying it isn't a commercial release until CCP or a judge says it is. You're only going to confuse people if you keep this up.
CCP did say it was a commercial release though... |
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Posted - 2013.03.25 00:37:00 -
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Sloth9230 wrote:All this talk about whether it's been commercially released and what not... you guys realize that a commercial release just means that it's available to the general public right? So yes, we are in beta, and it is also a commercial release.
True. It's just so sleazy that CCP is trying to hide this fact. Namely because they still want to emphasize it's a beta to shield them from reviews. |
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Posted - 2013.03.25 00:47:00 -
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Altina McAlterson wrote:Noc Tempre wrote:Altina McAlterson wrote:This is one of those things where what it is and what it's called are not the same thing. CCP says it was not a commercial release. You can have all the evidence in the world that it was but until you have a ruling from a court of law of sovereign country with sufficient jurisdiction to try the case your statements that the game is commercially released are wrong.
I'm not saying you are wrong, I'm not saying your evidence it wrong. I'm just saying it isn't a commercial release until CCP or a judge says it is. You're only going to confuse people if you keep this up.
CCP did say it was a commercial release though... No they didn't. Representatives might have said that. But the official statement is there has not been a commercial release. I'm not trying to argue the merits of your case. Look, when the cops find you sitting on top of a dead body with the murder weapon in one hand and a digital recording of you killing the person in 1080P with surround sound you are still the "alleged murder" until a ruling is reached at your trial. So your statement that there was a commercial release on such and such date is incorrect because you lack the authority to make any official statements on behalf of CCP. You saying it doesn't change anything and will only further obfuscate the issue for people reading the thread.
Good. They've purposely been avoiding a straight answer publicly and I demand to know why. The fact remains that Sony, Customer Support, and CCP devs have all independently supported "commercial release" and no public statement has explicitly denied it. |
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Posted - 2013.03.25 00:53:00 -
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Altina McAlterson wrote:Again, until an official statement is released confirming commercial release of the game then there hasn't been an admittance of commercial release. Really not that hard of a concept.
Fixed for you. Strangely enough, they apparently don't have to tell us when they've fulfilled the terms of the sale. |
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Posted - 2013.03.25 01:17:00 -
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Altina McAlterson wrote:Sloth9230 wrote:Altina McAlterson wrote:I swear to god are you all f*cking with me? Is this really that hard of a concept?
You can point to this and that all damn day and argue about whether or not you can bribe a judge to unstab somebody but the simple fact is that until you take this shite to trial and get a signed court order then the game is in whatever stage CCP says it is and they don't have to do a damn thing if they don't want to do it. This isn't about the law, this is about people's trust in CCP. Yes, "they don't have to do anything", but it would be nice if they kept their word. All they have to do is admit that this is a Commercial Release, that's all. If I tell you I'm going to give you 5$, do I have to give them to you? No, but would you trust me if I didn't? No, actually this is about Noc making statements that are going to do nothing but confuse people.
If anyone is confused it is CCP's fault. They went into commercial release without making a clear, concise public announcement. Why they chose to do that is a debate in-of-itself. |
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Posted - 2013.03.25 14:40:00 -
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calisk galern wrote:yay...these ass hats are going to force a server wipe...thanks for that >.>
I couldn't care less if everyone got 10M SP or 0 SP. If it leads to a better game and a more honest CCP it is the best course of action. |
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Posted - 2013.03.27 15:58:00 -
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tribal wyvern wrote:Frank Devine wrote:When I got the merc pack everything was to be refunded when this game came out if beta, since then I have also spent another 60.00 on AUR and I want it back as promises and I want my 3 day head start that I am suppose to get. You are no different than the rest of us who bought aurum, you get no special treatment you self entitled snob.
You willingly giving up your rights does not mean he is a snob for not. CCP chose to make the language that way, and they have not even suggested the language was faulty when that would satisfy a majority of us disgruntled early adopters. |
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