I see no mention on the internet after searching for about 30 minutes where sony or CCP has stated dust514 has been commercially released. Personally I am fine because most of my aurum has been spent boosters for sp and they aren't taking my sp back. However, I think players to bough any othe items have legit claims for reimbursement.

This is failed communication in my mind and frankly really really dirty by ccp. We were giong to spend the aurum anways whats 2 weeks worth make a difference ccp? I have am considering jsut not buying more merc packs because of this as I have enough aurum and sp booster to get me a good amount of sp. By then the daily amount shouldn't matter to me much

"hey guys, we warned you on the internet that we weren't going to honor your purchase (after you already made it), therefore we get to keep your money and don't have to give you the product you were promised"

amirite?

So basically people spent their AUR on, let's say 500 Blindfires, to get themselves an early boost and now they are pizzed because they can't get their AUR back?

In essense, yes, but only because CCP explicity sold the Merc Pack to us under this arrangement. It stated in no uncertain terms, that we would get all of the Merc Pack items replenished at the Commercial Release of the game.

This is an instance though where Hanlon's Razor should be applied:

"Never attribute to malice that which is adequately explained by stupidity"

I don't think anyone here thinks they have done this on purpose, regardless of the strawman arguments being lobbed at us. What's happening is, CCP is dropping the ball and failing to communicate clearly and effectively with THEIR PAYING CUSTOMERS.

I don't see why it's unreasonable for people to expect CCP to honor the purchase agreement they made with us.

CCP Frame has already clarified that the open beta IS NOT the commercial launch.

"No more wipes" has absolutely nothing to do with the merc pack, and it is absolutely not in any way obvious that they meant they were also changing the Merc Pack and would not be honoring the product that we purchased.

"They warned you that they were not going to honor the agreement, therefore they don't have to honor the agreement" is just a nonsense argument.

Furthermore, you are conceding that anyone who DOES NOT actively search out this info has a right to complain. So, as far as I'm concerned, you've already completely undermined the validity of "your side" of the discussion. A person would need to actively search out the info in order to find out theterms of the purchase have been altered, in an EXTREMELY FUNDAMENTAL way, to the point that it is basically a different product than the one advertised. Super classy of CCP.

This STILL doesn't answer the question clearly. All I'm hearing is "yes, you are right. too bad, we're removing the evidence."

if mommy tells you to slow down on the cookies due to her not making anymore, the kids tend to listen.