|
Author |
Thread Statistics | Show CCP posts - 2 post(s) |
Free Beers
Internal Error. Negative-Feedback
1040
|
Posted - 2013.01.21 23:26:00 -
[1] - Quote
Baal Roo wrote:Noc Tempre wrote:Iron Wolf Saber wrote:Noc Tempre wrote:Look forward to my petitions, and a full refund from SOE if necessary. Not likely to happen, as with most digital sales they're all final. Most they would do is tell you to tell ccp to restore bought items. Fair enough, CCP restoring my items after commercial release is officially announced is all I want. Yeah, it's pretty simple really. All they have to do is actually give us what we paid for. Which is the full Merc pack AT COMMERCIAL RELEASE. Does no one else remember thread after thread and comment after comment about how the Merc Pack was there so that we could pre-order items for the official commercial release? I believe it was the standard response to the accusation that CCP was charging people for a spot in a closed beta. Well, I guess we now see who was right all along. honestly, what bothers me the most, is that I was one of the people defending the Merc Pack, and now CCP has made a liar and a fool out of me. It's gonna make it that much harder for me to trust them next time, and MUCH less likely to actually spend money on AUR and items in the future.
I see no mention on the internet after searching for about 30 minutes where sony or CCP has stated dust514 has been commercially released. Personally I am fine because most of my aurum has been spent boosters for sp and they aren't taking my sp back. However, I think players to bought any othe items have legit claims for reimbursement.
This is failed communication in my mind and frankly really really dirty by ccp. We were going to spend the aurum anyways whats 2 weeks worth make a difference ccp? I am considering just not buying more merc packs because of this as I have enough aurum and sp booster to get me a good amount of sp. By then the daily amount shouldn't matter to me much |
Free Beers
Internal Error. Negative-Feedback
1040
|
Posted - 2013.01.21 23:42:00 -
[2] - Quote
Leither Yiltron wrote:Perhaps you should have looked into this matter further, observed the facts, and not splurged with your AUR until you had confirmed what CCP's policy was going to be.
It seems like, for the most part, participants of the closed beta understood what was going to happen with AUR when CCP made it clear that the most recent reset was the last. You have enjoyed the benefits of your AUR items not once, not twice, but upwards of three or more times depending upon the timing of your entrance into the closed beta.
Could the literature have been a little bit more clear? Perhaps, but not by much. Overall, the forums is an unsuitable place to pose any questions you now have with regards to the entire thing. The only people who can change anything for you are the Dust 514 GM's.
Pretending that a desperate twisting of semantics of the consumer's end represents some sort of trick or an intentional money grab from CCP borders is just a mite silly.
ccp said previously that its absurd idea to pay for a closed beta. I agree and we are and techincally have been in a close beta since the move to TQ. the merc pack and aurum is a product we bought from sony and it states reimbursed based upon commercial release. I see no evidence of commercial release other than ccp nullarbor saying such (he was just repeating what he was told not blaming him).
I have read all the ccp anouncements/tweets/and forum threads and not once do i see a reference to commercial release and or explicit reference to aurum being used for good.
I don't care about the legality of it this is a communications failure and bullshit business practice by ccp
FYI I have no desire to be reimbursed for my aurum at all. This is simply ccps fault and if players are upset about it they are justified in their anger. |
Free Beers
Internal Error. Negative-Feedback
1040
|
Posted - 2013.01.21 23:55:00 -
[3] - Quote
D'Finn Rhedlyne wrote:Quick question... What was the initial complaint here?
All I see in this thread are people talking about AUR items and merc packs and generally being hacked off about something.
Could somebody please clarify the subject matter.
Aurum spent is gone for good. The issue arises in vague/failed/lack of communication regarding this since the move to TQ by ccp.
see my above post for more info |
Free Beers
Internal Error. Negative-Feedback
1040
|
Posted - 2013.01.22 00:01:00 -
[4] - Quote
Iron Wolf Saber wrote:Either way if you really do have issues with the aurum, items missing, misconceptions, please please please email support or use the petition system tomorrow to start getting a resolution on the problems.
sending in petitions to GMs before CCP itself make a statement is pointless.
This is why you should have waited for ccp's statement on the forums before posting this ****. I assume they are trying to figure out how to handle it and communicate it. Then give us what if any instructions to remedy it.
Next time let them work it out first before rushing to the forums to be "Mr First to Post it" |
|
|
|