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PS3 Move Drift Problem/Sharpshooter

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Cobra Ice Algintal Core Gallente Federation 0	Posted - 2012.12.23 14:52:00 - [1] - Quote The PS3 move does not seem to work very well with Dust. I can calibrate the move successfully, but a few seconds after calibration the move pointer on screen does is not the point where I aim anymore and most of the time if I hold the move completely still on a table the aim point keep going right more and more until it think I am aiming off screen. If I shake the move it moves the pointer back to almost center, but not as accurate as just after calibration. This problem is even worse with the sharpshooter attachment, because the pointer is not even close to the sights of the sharpshooter gun, forcing me to aim by looking at the pointer and not using the gun, because the gun is way off to where the pointer is. Things I tried to solve the problem: 1) I have tested the problem with 4 move controllers, with and without a sharpshooter attachment and with 2 different eye cameras(1 old camera and one brand new. Move's also range in age from old to new.). 2) I have tried to plug the cameras directly into the ps3 with no difference. 3) I have tried to put the camera so that the move is exactly center and horizontal to the move, which is a little off to the right, because I am right handed to rule out the slight off center while playing. 4) I tried different lighting conditions. 5) I have re-calibrated the moves in the XMB and also reset the moves to factory settings before re-calibrating them. 6) I have disabled and enabled the magnetic sensor in the moves with no difference. 7) I tried switching off and on the moves during game play and if I was not killed while doing it it re-calibrates and works for a few seconds before going off again. 8) I tried switching the ps3 on manually and then only switch on the move. If you have got other suggestions then I will test them but this problem is not a lot of fun for me as a move owner. Will be sorry if this is normal for move and can not be fixed. As you expect it becomes very difficult to aim during game especially if the aim pointer keeps changing position. Sometimes a little and other times a lot and then sometimes it jumps back to almost center, but still not accurate. Another problem is the picture of the gun on screen never goes away, which gets in the way of the enemies on screen. I can still aim and shoot the enemies behind the gun picture, but I have to guess where they are seeing that I can not see them. Some games fixed this problem by moving the gun image out of the way of the aim pointer to prevent it getting in the way. Another easier option during beta might be to give us the option to completely hide the gun picture so we can see where we are shooting. Thanks for the great game. I love the move in other games and hope it works here. The way it is now is frustrating, but kind of usable, so long as you do not use the sharshooter attachment, which points ot the drift problem more.
Cobra Ice Algintal Core Gallente Federation 0	Posted - 2012.12.29 13:09:00 - [2] - Quote Quote: 2012.12.23 19:52:00 GM Scotsman Hi there. Please accept our apologies regarding these issues that you seem to be having with the PS Move controller and DUST 514. We replicated the steps that you provided and did not experience the same difficulties as you are experiencing. We also sat the Move Controller(s) untouched on a flat surface, and the blue dot cursor did not drift to the left or right. Your petition, however, will be passed on to our development team for further investigation. In the meantime, I appreciate that you have tried different versions of the same peripheral, but is it at all possible that you can try this on a different PS3 altogether? This should rule out all aspects of hardware fault. You may also wish to try and delete/reinstall the game itself in case of corrupt files. Best Wishes, GM Scotsman DUST 514 Customer Support Team Thanks for the reply. I would like to help if possible. I have noticed once or twice that the the dot stays still sometimes, but very rarely. The problem is much more noticeable using the sharpshooter attachment or any other gun attachment where you can actually aim down the barrel of the gun with your eyes and then you not only see the drift problem sometimes, but the fact that the aim dot is after a few seconds of play completely misaligned with the actual barrel of the gun or scope you are using. You should also be able to test the problem using a laser pointer. Attach the laser pointer to the move so that it points correctly to the screen. Then calibrate the move(Switch off pointer when pointing to the camera so it does not mess with the camera.). You should then be able to see that the move is calibrated quite close to where the pointer is pointing. Move the move slowly and the aim dot should follow the pointer. Shake the move around wildly as if playing a game or actually play a game and you will notice after a short time that the laser pointer does not point to the aim dot anymore. As for the drift problem. It is slight, but becomes worse in time as you hold the controller still. It is documented in youtube also for some games. Look at the IWAGGLE youtube tests for look for drift problems. The good news is that if you move the move around fast the drifting pointer seem to reset back to where you pointing so in a game it is less noticeable. As for the misalignment problem. This is a bigger problem. You do not notice it so easily by just using the move, but with a gun attachment it becomes awkward. I do not have another ps3 with me at the moment to test it with, but will have the new super slim in about 3 months. I will test it again then. If it solves the problem I will let you know. I will test my other shooting games with the sharpshooter and come back to you. I have got MAG, Killzone 3, Resistance 3. I have not used the sharpshooter on any of them, but used my moves exclusively on them without problems.(Including no drift.) I understand that the age of my PS3 might cause a problem and will check those games in detail again. Hopefully you have got a sharpshooter to test this with, because it really bring you into the fight and if it is working as it should then it will be fantastic and much more accurate, because you fire where you look as in real life and not where you point. Please also look into supporting the sharpshooter a bit better. It contains extra buttons for reloading and automatic firing. Would be nice to use them. Also I appreciate the move controller sceme that changed the melee gesture to a button, but it removed the reload button, which is a big problem. If you are sneaking up to someone or about to enter a fire fight I would like to reload before fighting with halve a clip :) I still suggest giving the user the option to map his own keys on the move and navigation controller, maybe even the sharpshooter. Then you do not have to have so many presets for every taste, but allow the user to pick what fits him best. Same for people that is left(The sharpshooter already caters for this but not the move or DS controller.) Also one more thing. I normally play with the sensitivity settings WAY up to 100%, because using the sharpshooter there is no shake in the aim pointer and it respond faster. In dust the pointer does not follow the actual aiming at all then. It seem to accelerate way past where you aim and move faster than what you are actually moving. I do not know if this is intended, but it looks like a bug to me. According to my understanding: The human had shakes. The move is sensitive enough to pick up those shakes and it makes sniping difficult because of the exasperated shaking of the aim pointer. The selectivity is there to delay pointer movement a bit so that the shake noise can be removed, which works good. Using the sharpshooter you have got a LOT more control over the move and therefore less or NO shaking. Therefore in stead you want the pointer as sensitive as possible for no delay, because you can then manually compensate for the shakes :) In dust the aim pointer seem to work like a mouse pointer on a computer where the more sensitive the pointer is the more is moves for a small movement of the mouse. The move is not a mouse and therefore this idea will not work with it. On the move the sensitivity must just lessen the pointer movement lag by removing the shake noise cancellations, because you still want the pointer to point where you aim and not move more than what you move.(Hope you understand or maybe I can explain it better.) I am a programmer myself so I realize the amount of work you guys are doing and take my hat of for you. i must say you seem to be more responsive than other gaming companies, which is a very good thing. Keep it up and good luck. Regards
Cobra Ice Algintal Core Gallente Federation 0	Posted - 2012.12.29 13:21:00 - [3] - Quote @Gunner Visari Interesting about the camera losing sight of the move. I will test it a bit. As for me it did not happen during my tests. I am sitting about 5 to 6 meters away from the camera and it never loses sight of the move seeing that it has got a very wide angle of view. As a matter of fact i almost have to leave the room for it to lose the move, but if this is a cause then this could be a problem for other people, because it becomes very uncomfortable to hold the sharpshooter in full aim the whole time and you have to put it on your lap some times to rest your arms while you are not firing in game. My biggest problem is not with the drift, because as you said it does work to shake the move or figure 8 it to bring back the cursor. IWAGGLE also shows that. The problem is that the cursor does not come back to the same position every time and therefore if you aim using a gun barrel then you continually have to adjust your aim to the changing cursor. This is not a problem with the move alone, because you only ques the aim and therefore the changing cursor does not break the experience that much. I can live with the aim dot being off a bit so long as it stays there and I do not have to adjust my aim every now and then, but this far it does not work that way. This is still a beta so there is still hope.
Cobra Ice Algintal Core Gallente Federation 0	Posted - 2012.12.29 13:42:00 - [4] - Quote One more thing to the DUST developers, Give the people at IWAGGLE a few beta keys if you have not already done that and get them into the discussion here. They have got access to a lot of early access hardware and source code using the move and seem to know what they are doing. They might have some interesting and useful suggestions to improve the move functionality. They might even double up to boost advertising this game, because they have got the ears of a lot of playstation players and probably all move owners. They also like games like DUST that is continually improved, which means hope.

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