GM Unicorn
Game Masters
C C P Alliance
320
   |
Posted - 2012.10.05 11:22:00 -
[1] - Quote
Greetings humans,
In order to help us in fixing technical issues, would be nice if you can send us a couple of info at [email protected] along with the description of your problem. DON'T POST YOUR IP HERE, thank you!
1. IP address
2. Date/Time GMT
3. PSN region
4. Your DUST514 Locale
5. Frequency
FAQ
1.
Q:"Hey hey hey! How can I find my IP address?"
A: Open your PlayStation3 Internet Browser under the Network menu in the XMB. Select the magnifying glass on the top-right corner. Select Google under "looking for more?" column on the right. Write "my ip" in the search bar and press "Search". Pick one of the first websites like WhatIsMyIp.com and that big number is your external IP address, i.e. the information that we need :)
Please don't send us the IP address that you find under your PS3 intenet settings because that is your internal one!
2.
Q: "What is the current GMT?"
A: Follow the procedure listed above and look for "GMT" or visit http://wwp.greenwichmeantime.com/
3.
Q: "PSN region?! I'm not sure if I'm in US or EU..."
A: Go in the PlayStation Network menu and select Account Management. Now select Account Information and then Address. The last line of your address is the Country/Region. Sony uses two regions.
Countries within the North American region are: US, Canada, Mexico
Countries within the European region are: Australia, New Zealand, Croatia, Czech Rep., Greece, India, Ireland, Israel, Kuwait, Saudi Arabia, Slovenia, South Africa, Turkey, UAE, UK, Denmark, Austria, Belgium, France, Germany, Italy, Luxembourg, Spain, Switzerland, Finland, Netherlands, Norway, Poland, Portugal, Russia, Sweden, Ukraine
4.
Q: "What do you mean with "Locale"?"
A: Tell us if you are playing in English, Italian, Spanish, German, French, Russian or Japanese.
5.
Q: "Frequency? Like "how often"?"
A: Yes! Use the format that you want but try to be clear. Thing like often, sometimes, 4/5, 3 times out of 10 are acceptable and useful.
Example of a correct report (with silly comments):
Hi,
When I'm driving my HAV I'm unable to open the NEOCOM (text and drive it's not good!).
1. 127.0.0.1 (there is no place like home)
2. 13:37pm (such a nerdy hour)
3. Saudi Arabia, therefore EU (Road trip to Rome this weekend! whoo hoo!)
4. Japanese (because!)
5. 10/10
I will add more useful info if we need them. I'll leave the post open for questions about the information to include and/or if you guys have any other suggestion about it.
Spam will be nuked from orbit.
Thank you a lot, have a kitten :3 |