DUST Search - (Request) Better patch download service

HK-40 wrote:

Hi CCP,

Over the last couple of patches there has been a trend. I was hoping it was just a glitch, perhaps at my end, however after the last 24 hours and discussion with other Australians, I know it is not just me.

Downloading the patches from the current server is a nightmare. I have good internet speed and downloads, however am suffering constant errors in the download process:

Patch 1: 3 failures before I could download
Patch 2: 1 failure
Patch 3: Not sure exactly how many. 7 and counting so far. Despite having high speed broadband, I have not succeeded in downloading a 2.5G patch in 18 or so hours.

The worst part, unlike (so I believe) the normal PSN, the patch resets every time that it fails. So I can be 2G into the patch, it falls over and I have to redo the entire patch.
As aforementioned, I know it is not just me - other Australians were having constant download failures, and ridiculous wait times. i.e. one member posted 1000minutes to go. I constantly download patches and files, multi gig in size, yet never use download programmes as this has never been a problem until now. The Sony/DUST download server being used just isn't cutting it.
I, and i'm sure other members of the community, would greatly appreciate if there were some way to at least have partial downloads able to be resumed so the progress isn't entirely wasted when it inevitably fails. Of course, a more reliable download path would be preferable, or a combination of.

Thanks in advance for your consideration.

HK-40.

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Author	Thread Statistics \| Show CCP posts - 0 post(s)
HK-40 120	Posted - 2012.10.02 05:55:00 - [1] - Quote Hi CCP, Over the last couple of patches there has been a trend. I was hoping it was just a glitch, perhaps at my end, however after the last 24 hours and discussion with other Australians, I know it is not just me. Downloading the patches from the current server is a nightmare. I have good internet speed and downloads, however am suffering constant errors in the download process: Patch 1: 3 failures before I could download Patch 2: 1 failure Patch 3: Not sure exactly how many. 7 and counting so far. Despite having high speed broadband, I have not succeeded in downloading a 2.5G patch in 18 or so hours. The worst part, unlike (so I believe) the normal PSN, the patch resets every time that it fails. So I can be 2G into the patch, it falls over and I have to redo the entire patch. As aforementioned, I know it is not just me - other Australians were having constant download failures, and ridiculous wait times. i.e. one member posted 1000minutes to go. I constantly download patches and files, multi gig in size, yet never use download programmes as this has never been a problem until now. The Sony/DUST download server being used just isn't cutting it. I, and i'm sure other members of the community, would greatly appreciate if there were some way to at least have partial downloads able to be resumed so the progress isn't entirely wasted when it inevitably fails. Of course, a more reliable download path would be preferable, or a combination of. Thanks in advance for your consideration. HK-40.
Smarties Goodness The Dude's Interstellar Enterprizes Quixotic Hegemony 0	Posted - 2012.10.02 06:13:00 - [2] - Quote It'd be interesting to note where the patches are coming from - I was poking my router and it comes from a Limelight CDN it looks like, but I forgot to write down the IP address to figure out which hole it stemmed from. More download locations, perhaps yes?
HK-40 120	Posted - 2012.10.02 06:28:00 - [3] - Quote Another 2 attempts, another two 'an error has occurred in the download process' etc. Even if we could somehow download off a proper computer onto a USB and install manually? This is ridiculous. At least we could maintain partial files on our pc's inbetween failures on a computer. PS3 is a horrible device on a horrible network. Only useful for blu-ray and now it seems, DUST. Edit: Full Error: 'An error has occurred during the download operation (80023324)'. I'm calling it quits for a while. Now down to 2.6GB download limit left. I had 6GB spare when I started after DT last night. Though to be honest looking at general discussion it doesn't appear there is a need to rush too much.
Necrodermis GunFall Mobilization Covert Intervention 460	Posted - 2012.10.02 06:38:00 - [4] - Quote HK-40 wrote: Hi CCP, Over the last couple of patches there has been a trend. I was hoping it was just a glitch, perhaps at my end, however after the last 24 hours and discussion with other Australians, I know it is not just me. Downloading the patches from the current server is a nightmare. I have good internet speed and downloads, however am suffering constant errors in the download process: Patch 1: 3 failures before I could download Patch 2: 1 failure Patch 3: Not sure exactly how many. 7 and counting so far. Despite having high speed broadband, I have not succeeded in downloading a 2.5G patch in 18 or so hours. The worst part, unlike (so I believe) the normal PSN, the patch resets every time that it fails. So I can be 2G into the patch, it falls over and I have to redo the entire patch. As aforementioned, I know it is not just me - other Australians were having constant download failures, and ridiculous wait times. i.e. one member posted 1000minutes to go. I constantly download patches and files, multi gig in size, yet never use download programmes as this has never been a problem until now. The Sony/DUST download server being used just isn't cutting it. I, and i'm sure other members of the community, would greatly appreciate if there were some way to at least have partial downloads able to be resumed so the progress isn't entirely wasted when it inevitably fails. Of course, a more reliable download path would be preferable, or a combination of. Thanks in advance for your consideration. HK-40. thank god, i thought i was the only one still trying to download it.
Smarties Goodness The Dude's Interstellar Enterprizes Quixotic Hegemony 0	Posted - 2012.10.02 07:34:00 - [5] - Quote I didn't have a problem downloading, except it took something like 9 hours to complete. When i was looking at traffic through the router, I was downloading at about 50kb/s, whereas my line is able of 4mbps
Tarn Adari Crux Special Tasks Group Gallente Federation 157	Posted - 2012.10.02 11:35:00 - [6] - Quote The error you encounter is a failing connection to the PSN servers. Don't know where the failure is,though. Possible between your PS3 and your router or a problem with your ISP not providing a completely stable connection. A little hickup is all it takes sadly. Are you using a mobile internet connection? Can you eventually connect your PS3 at a friends home via cable or WiFi? But i generally agree. The PS3's patching procedure is horrendous. A microsecond of failed connection, and you can download everything again (not only with Dust, but every single download that isn't directly from the Store, since these can be downloaded in the background and be paused/resumed). Still, you should take your ire to Sony, not CCP, since they can't really do anything about it, short of releasing smaller patches...or maybe put the completely updated client into the store to download...you know what? Forget what I said earlier...CCP deserve your wrath just as much as Sony.
HK-40 120	Posted - 2012.10.02 11:52:00 - [7] - Quote Tarn Adari wrote: The error you encounter is a failing connection to the PSN servers. Don't know where the failure is,though. Possible between your PS3 and your router or a problem with your ISP not providing a completely stable connection. A little hickup is all it takes sadly. Are you using a mobile internet connection? Can you eventually connect your PS3 at a friends home via cable or WiFi? But i generally agree. The PS3's patching procedure is horrendous. A microsecond of failed connection, and you can download everything again (not only with Dust, but every single download that isn't directly from the Store, since these can be downloaded in the background and be paused/resumed). Still, you should take your ire to Sony, not CCP, since they can't really do anything about it, short of releasing smaller patches...or maybe put the completely updated client into the store to download...you know what? Forget what I said earlier...CCP deserve your wrath just as much as Sony. Hopefully when full release comes it will be on the PSN, and this poor method is only for security reasons whilst a Beta? (trying to be optimistic). As it stands, when my download limit resets, another 2 tries and its a case of a internet cafe for the download. Wasting 6GB or best part of, isn't the best feeling though.
Tarn Adari Crux Special Tasks Group Gallente Federation 157	Posted - 2012.10.02 12:15:00 - [8] - Quote Yeah...I also raged about the patch size actually...it failed for me a couple of times, too, but that was mostly bad planing on my part. I know my connection is cut every night, so I could have prevented it...but it always annoys me, when I have to patch something I just downloaded... Same thing happened to me with EVE...I wanted to try it while waiting for the DUST beta invitation, but after downloading 5GB via Steam, the client wanted to download another 2-3GB...my trial account died unused...I still haven't patched the EVE client...
Mobius Kaethis Planetary Response Organisation Test Friends Please Ignore 306	Posted - 2012.10.02 12:27:00 - [9] - Quote Guess this issue explains why the servers looked dead yesterday. There were so few people it was impossible to cue into a game.
HK-40 120	Posted - 2012.10.02 21:54:00 - [10] - Quote Bump

Ima Leet Imperfects Negative-Feedback 321	Posted - 2012.10.02 22:32:00 - [11] - Quote check this thread: https://forums.dust514.com/default.aspx?g=posts&m=297551#post297551
HK-40 120	Posted - 2012.10.03 01:53:00 - [12] - Quote Ima Leet wrote: check this thread: https://forums.dust514.com/default.aspx?g=posts&m=297551#post297551 Thanks IL probably would have missed that one


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