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Dredd Deacon
Tronhadar Free Guard Minmatar Republic
4
|
Posted - 2012.09.27 22:27:00 -
[1] - Quote
"The Mercenary Pack is available now in the US for $19.99 USD and on June 27 in Europe for 18.00 / 13.99."
had 19 euros on me PSN for a while, was saving that to buy the merc pack when next build hit(since the current build really doesnt warrant any kind of expenditure on the game, even if its renewed at launch)
Considering the new merc pack limited offer I figured id get that.
Now to my great surprise I see that the price has changed to 20 euros instead of 18.
This was not mentioned in the announcement thread and I dont see how the 3 day promotion would result in a permanent price increase.
I'll be damned if I have to get another 20 euro psn card.. when I bought this 20 euro psn card specifically for the merc pack. If you had announced the price increase in the thread at least I would have been able to get it.
Its goddamn bullshit really, you just lost a customer. |
Forlorn Destrier
ZionTCD Legacy Rising
914
|
Posted - 2012.09.27 22:34:00 -
[2] - Quote
So they are charging two euro more so that it is 20 euro and so you won't buy it because you already bought a 20 euro card and wanted to pay 18. Had you known before you would have gotten a higher amount on the card and been happy. I don't understand the issue. You still have enough to buy the pack - you have 20 Euro on the card. What am I missing here?
Oh and you realize that this is not the best place to complain about is prices I hope? We can't do anything about it. CCP is the proper channel for resolution. They monitor this, yes, but only the developers and GM's. They don't set the price so they can't fix it. All they can do is lend a sympathetic ear, but in the end you will still be upset. Consider your audience, and contact the sales guys to complain. I'm sure CCP has a channel for that, and it may very well be through the PS Storefront. |
Dredd Deacon
Tronhadar Free Guard Minmatar Republic
4
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Posted - 2012.09.27 22:37:00 -
[3] - Quote
Bought a 20 card, bought a 1 euro game, since the merc pack was 18.
Price increase isnt my issue perse, but the lack of announcement. Its been 18 since it was introduced so me thinking it would stay that way isnt that strange imo
edit: also, got a phone numer or email for sales? Cause I sure as hell cant find it(not anything direct anyways). and PSN storefront has little to do with the (ridiculous) changes ccp makes to its packs.
Out of curiosity have the UK and US prices changed too, or they just shafting us europeans? |
Forlorn Destrier
ZionTCD Legacy Rising
914
|
Posted - 2012.09.27 22:41:00 -
[4] - Quote
Dredd Deacon wrote:Bought a 20 card, bought a 1 euro game, since the merc pack was 18.
This is what I was missing - thanks. I was confused :)
Dredd Deacon wrote:Price increase isnt my issue perse, but the lack of announcement. Its been 18 since it was introduced so me thinking it would stay that way isnt that strange imo
Agreed, they should have announced the price increase. I would contact them through sales channels to complain, so that they can fix the issue.
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Dredd Deacon
Tronhadar Free Guard Minmatar Republic
4
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Posted - 2012.09.27 22:42:00 -
[5] - Quote
got a phone numer or email for sales? Cause I sure as hell cant find it(not anything direct anyways). and i think PSN storefront has little to do with the (ridiculous) changes ccp makes to its packs.
Out of curiosity have the UK and US prices changed too, or they just shafting us europeans? |
V4DOL
Osmon Surveillance Caldari State
20
|
Posted - 2012.09.27 22:50:00 -
[6] - Quote
Dredd Deacon wrote:got a phone numer or email for sales? Cause I sure as hell cant find it(not anything direct anyways). and i think PSN storefront has little to do with the (ridiculous) changes ccp makes to its packs.
Out of curiosity have the UK and US prices changed too, or they just shafting us europeans?
It has to do with exchange rates. CCP sales are based off of the $USD. It is still the same $19.99 USD as it has always been (barring the PS+ sale) |
Dredd Deacon
Tronhadar Free Guard Minmatar Republic
4
|
Posted - 2012.09.27 22:53:00 -
[7] - Quote
almost made me think it was the ps+ sale there..
but no
The Mercenary Pack is available now in the US for $19.99 USD and on June 27 in Europe for 17.00 / 13.99.
Was 18 few days ago, is 19.99 now. What warrants the price increase for EU but not other regions?(it was already tax adjusted prior to this price change)
$19.99 != 19.99 euro |
Ad ski
IMPSwarm Negative-Feedback
209
|
Posted - 2012.09.27 23:15:00 -
[8] - Quote
V4DOL wrote:Dredd Deacon wrote:got a phone numer or email for sales? Cause I sure as hell cant find it(not anything direct anyways). and i think PSN storefront has little to do with the (ridiculous) changes ccp makes to its packs.
Out of curiosity have the UK and US prices changed too, or they just shafting us europeans? It has to do with exchange rates. CCP sales are based off of the $USD. It is still the same $19.99 USD as it has always been (barring the PS+ sale) If that's the case why is it not less then? $19.99 Is under -ú13 not -ú16 they are charging. |
Lonewolf514
79
|
Posted - 2012.09.27 23:28:00 -
[9] - Quote
Dredd Deacon wrote:got a phone numer or email for sales? Cause I sure as hell cant find it(not anything direct anyways). and i think PSN storefront has little to do with the (ridiculous) changes ccp makes to its packs.
Out of curiosity have the UK and US prices changed too, or they just shafting us europeans?
yes they have. -ú15.99 now, was -ú13.99 begining of the month. Another company gouging the euro market again just because they can. CCP have been doing it for years. |
Dewie Cheecham
Villore Sec Ops Gallente Federation
677
|
Posted - 2012.09.27 23:29:00 -
[10] - Quote
Dredd Deacon wrote:"The Mercenary Pack is available now in the US for $19.99 USD and on June 27 in Europe for 18.00 / 13.99."
had 19 euros on me PSN for a while, was saving that to buy the merc pack when next build hit(since the current build really doesnt warrant any kind of expenditure on the game, even if its renewed at launch)
Considering the new merc pack limited offer I figured id get that.
Now to my great surprise I see that the price has changed to 20 euros instead of 18.
This was not mentioned in the announcement thread and I dont see how the 3 day promotion would result in a permanent price increase.
I'll be damned if I have to get another 20 euro psn card.. when I bought this 20 euro psn card specifically for the merc pack. If you had announced the price increase in the thread at least I would have been able to get it.
Its goddamn bullshit really, you just lost a customer.
On the Danish store they just hiked the price up by 45%, to Gé¼26 (~$34) |
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Lonewolf514
79
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Posted - 2012.09.27 23:33:00 -
[11] - Quote
wonder if the other sony game has upped it's prices too? if it has its sonys doing otherwise it's CCP. If it's the latter that's not good, IMO shows no confidence in their product.
if it was stock i'd be selling right now. |
Pete B
8
|
Posted - 2012.09.27 23:34:00 -
[12] - Quote
Dredd Deacon wrote:got a phone numer or email for sales? Cause I sure as hell cant find it(not anything direct anyways). and i think PSN storefront has little to do with the (ridiculous) changes ccp makes to its packs.
Out of curiosity have the UK and US prices changed too, or they just shafting us europeans?
No. here in the UK its gone up by -ú2. Not much, but still really annoying non the less. |
Dredd Deacon
Tronhadar Free Guard Minmatar Republic
4
|
Posted - 2012.09.27 23:34:00 -
[13] - Quote
Lonewolf514 wrote:wonder if the other sony game has upped it's prices too? if it has its sonys doing otherwise it's CCP.
Its just the merc pack. Every other psn price is the same as far as I can see. |
Dewie Cheecham
Villore Sec Ops Gallente Federation
677
|
Posted - 2012.09.27 23:35:00 -
[14] - Quote
Dredd Deacon wrote:almost made me think it was the ps+ sale there..
but no
The Mercenary Pack is available now in the US for $19.99 USD and on June 27 in Europe for 17.00 / 13.99.
Was 18 few days ago, is 19.99 now. What warrants the price increase for EU but not other regions?(it was already tax adjusted prior to this price change)
$19.99 != 19.99 euro
The whole $1 == Gé¼1 circus is not uncommon. Some idiots think we Europeans have a lot of money., and like to pay more. (I can't remember where, but some Electronics giant rep once stated that) It is not that we like to pay more, it is that we have no way of getting the products for the correct price due to illegal trade blocks that somehow are treated as being legal, even if they break the fundamental trade regs of the original WTO charter for free trade. |
Dewie Cheecham
Villore Sec Ops Gallente Federation
677
|
Posted - 2012.09.27 23:37:00 -
[15] - Quote
Lonewolf514 wrote:wonder if the other sony game has upped it's prices too? if it has its sonys doing otherwise it's CCP. If it's the latter that's not good, IMO shows no confidence in their product.
No, not that I can see. Everything seems to be where it's been all the time, it is only the Merc Pack that got a 45% hike here.
Then again, Denmark (Scandinavia) also got shafted on the 50% discount offer for a year of PSN+. The lower price never emerged here. |
Dewie Cheecham
Villore Sec Ops Gallente Federation
677
|
Posted - 2012.09.27 23:39:00 -
[16] - Quote
@DEVS and @CCP. We REALLY need you on this thread. This is insanely important, as the offer with the bonus items only lasts till Sunday!
Time is critical! |
Lonewolf514
79
|
Posted - 2012.09.27 23:42:00 -
[17] - Quote
What you need them for their actions speak volumes. |
Dredd Deacon
Tronhadar Free Guard Minmatar Republic
4
|
Posted - 2012.09.27 23:47:00 -
[18] - Quote
Man the denmark price increase is ridicilous. They might not lose alot of customers with this, but they will sure lose me.
Criminal practices this
anyone in the IRC channel that could maybe get a comment on this there? |
Dewie Cheecham
Villore Sec Ops Gallente Federation
677
|
Posted - 2012.09.27 23:48:00 -
[19] - Quote
Lonewolf514 wrote:What you need them for their actions speak volumes.
I need then here so we can figure out what to do about this. A 5, 6 or 7% hike can be excused, if it had been on all store items. It isn't, so there is no excuse.
What I want to know is why some countries have gotten a 45% hike. What I want to know is what more we get for that much more money. |
Pete B
8
|
Posted - 2012.09.27 23:49:00 -
[20] - Quote
Lonewolf514 wrote:wonder if the other sony game has upped it's prices too? if it has its sonys doing otherwise it's CCP. If it's the latter that's not good, IMO shows no confidence in their product.
if it was stock i'd be selling right now.
I think sony might be the issue. I've noticed that the price of their PS3 download games is insane. Its as if they are oblivious to how much they could make if they went the way of steam and priced their games fairly and did massive seasonal sales.
But generally I've noticed their general running has bee terrible. Its as if once after the PS2 era, the head of Sony sacked their entire gaming department and swapped them with children and colouring crayons. |
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Dredd Deacon
Tronhadar Free Guard Minmatar Republic
4
|
Posted - 2012.09.27 23:52:00 -
[21] - Quote
Pete B wrote:Lonewolf514 wrote:wonder if the other sony game has upped it's prices too? if it has its sonys doing otherwise it's CCP. If it's the latter that's not good, IMO shows no confidence in their product.
if it was stock i'd be selling right now. I think sony might be the issue. I've noticed that the price of their PS3 download games is insane. Its as if they are oblivious to how much they could make if they went the way of steam and priced their games fairly and did massive seasonal sales. But generally I've noticed their general running has bee terrible. Its as if once after the PS2 era, the head of Sony sacked their entire gaming department and swapped them with children and colouring crayons.
sony is NOT the issue, All other prices have not risen. |
Beld Errmon
Tal-Romon Legion Amarr Empire
479
|
Posted - 2012.09.27 23:52:00 -
[22] - Quote
Don't worry your not the only region that gets bent over in regards to price, despite the Australian dollar being worth slightly more then the US dollar we have to pay 50% more for the merc pack... We are used to being ****** on prices though, recently I was in the market for a magnetic fishtank cleaner thingie (technical term) 50 bucks in the stores in oz, 10 bucks online from America, even being shipped across the damn planet its cheaper.
CCPs stance on the matter: nothing we can do about it. |
Dewie Cheecham
Villore Sec Ops Gallente Federation
677
|
Posted - 2012.09.27 23:55:00 -
[23] - Quote
Beld Errmon wrote:Don't worry your not the only region that gets bent over in regards to price, despite the Australian dollar being worth slightly more then the US dollar we have to pay 50% more for the merc pack... We are used to being ****** on prices though, recently I was in the market for a magnetic fishtank cleaner thingie (technical term) 50 bucks in the stores in oz, 10 bucks online from America, even being shipped across the damn planet its cheaper.
CCPs stance on the matter: nothing we can do about it.
We have the problem on iTunes as well, we pay about 79% more than the Americans do, for the exact same tracks. |
Ad ski
IMPSwarm Negative-Feedback
209
|
Posted - 2012.09.27 23:57:00 -
[24] - Quote
I wonder if we can buy it from the US store and get the gear transferred to our EU accounts. CCP still makes the $20 they want and we pay less. I can just see the prices getting dropped in a few days or so. |
Dewie Cheecham
Villore Sec Ops Gallente Federation
677
|
Posted - 2012.09.28 00:02:00 -
[25] - Quote
Ad ski wrote:I wonder if we can buy it from the US store and get the gear transferred to our EU accounts. CCP still makes the $20 they want and we pay less. I can just see the prices getting dropped in a few days or so.
You can't. PSN doesn't allow you to move your account to another store once created. Even if you move to another country, your account is stuck in the old country. Only solution is to create a new account with an address in that country, but the items can not yet be transferred to your real account.
By the way, I just logged onto DUST, just to check if the AUR prices had received the same hike. I got nothing. Even if I selected the GET AUR option under Market, I only get one option. The Merc Pack.
Are other countries seeing the same thing? |
Dredd Deacon
Tronhadar Free Guard Minmatar Republic
4
|
Posted - 2012.09.28 00:03:00 -
[26] - Quote
the problem is NOT that were getting shafted price wise, this is nothing new.
The problem is regardless of us being shafted already, they increased the prices even more today(ridicilous %s in some regions) for which there is no excuse. |
Dewie Cheecham
Villore Sec Ops Gallente Federation
677
|
Posted - 2012.09.28 00:07:00 -
[27] - Quote
Dredd Deacon wrote:the problem is NOT that were getting shafted price wise, this is nothing new.
The problem is regardless of us being shafted already, they increased the prices even more today(ridicilous %s in some regions) for which there is no excuse.
In EVE I can choose to buy my game time from CCP, or from a myriad of other resellers, including US resellers. And I can use my US bought time codes just fine. CCP should try to do something similar, allowing us to use an EVE PLEX card to get AUR and Merc Pack. It would solve the problem of regional shafting of people who just happens to live in the wrong country.
Edit: Just to put things straight, I sent a complaint to the Danish Consumer Counsel earlier today, regarding the used exchange rate being some 79% above the real exchange rate. Not just on PSN Store, but in general. They keep clamouring about goods being too pricey in Denmark, compared to our neighbours, yet they seem to ignore the biggest elephant in the room. Enough it enough. |
Ad ski
IMPSwarm Negative-Feedback
209
|
Posted - 2012.09.28 00:12:00 -
[28] - Quote
Dewie Cheecham wrote:Ad ski wrote:I wonder if we can buy it from the US store and get the gear transferred to our EU accounts. CCP still makes the $20 they want and we pay less. I can just see the prices getting dropped in a few days or so. You can't. PSN doesn't allow you to move your account to another store once created. Even if you move to another country, your account is stuck in the old country. Only solution is to create a new account with an address in that country, but the items can not yet be transferred to your real account. By the way, I just logged onto DUST, just to check if the AUR prices had received the same hike. I got nothing. Even if I selected the GET AUR option under Market, I only get one option. The Merc Pack. Are other countries seeing the same thing? The AUR has been took off the market for a few days now (maybe longer). I think it's a last ditch effort to milk the last bit they can out of the merc pack. |
Dewie Cheecham
Villore Sec Ops Gallente Federation
677
|
Posted - 2012.09.28 00:17:00 -
[29] - Quote
Ad ski wrote:The AUR has been took off the market for a few days now (maybe longer). I think it's a last ditch effort to milk the last bit they can out of the merc pack.
And you know what the worst part is? We probably end up caving to the insanity, because of the time limited offer of some cool extra suits and items.
They have us by the gonads, and they'll keep adding pressure till we faint. Then they'll strip us, take our wallets and run away, expecting us to be happy about them allowing us to keep a fig leaf for cover. |
Dewie Cheecham
Villore Sec Ops Gallente Federation
677
|
Posted - 2012.09.28 17:35:00 -
[30] - Quote
@CCP, still no word on this? |
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