You have to be careful what you agree to...
http://www.southparkstudios.com/clips/382785/im-gonna-clickdecline

You know what? You agreed to this to be able to play in the beta:

3.2 Participant Acknowledgements
(a) Participation in the GameGÇÖs Private Trials Evaluation is purely voluntary and no compensation of any kind will be provided to Participant in exchange for Feedback or any other for services as a volunteer tester. Participant may stop being a volunteer at any time.
(b) Participant acknowledges the Private Trials Copy is Private Trials-version software that is not complete, has not been fully-tested by CCP, and is not ready for sale to the general public. The Private Trials Copy may have bugs and other problems that make it unplayable, and that could potentially cause damage to ParticipantGÇÖs computer equipment. Participant agrees that, to the maximum extent permitted by applicable law, CCP and its affiliates disclaims all liability to you for any problems you have regarding the Private Trials Copy or your participation in the Private Trials Evaluation, or for any damage that the Private Trials Copy may cause.


Short story: They already know this could happen. Deal with it.

How about this one?
http://www.youtube.com/watch?v=FZ23kosLFec

Yeah, so...here's the deal. I'm sure the EULA states something along the lines that CCP is not responsible for any damage to equipment due to our agreement to help them test etc etc etc...

I would suggest, if you are adverse to changing a hard drive or are not backing up your data files so as to recover from a HDD crash, then yes, I would halt testing until you are prepped for such an event. Or have 2 PS3's and don't care if one crashes or the like. It is the nature of this kind of testing. Not to get too OT, but any kind of software testing that involves devices such as android or iOS devices, all beta platforms are subject to the royal scrooge! You gotta be willing to risk it. They won't release until the system locks are resolved I hope, but they are smart guys. I think they would know better. So...get some backups going, a few extra dollars to insure your HDD (replacement value) and test hard!

Just some thoughts - hope they provided some insight.

BIG EDIT: I am in no way, shape, or form implying that DUST will crash HDD...I am simply helping those that may not have thought about what to do to help ensure they are covered in the event of unrecoverable failures.

Just because the screen wigs out doesn't mean it's harming your system. It's more then likely just corrupt data files or bad hardware from general use not from the game.

Yeah but are your two stacks of games all (Half) closed beta..? I've had other games lock up on me even the PS3s internet browser will from time to time although I haven't used it too much lately.

Do you know that you can hold the power button for 5 seconds when the system locks and it will shut down? Or am i reading wrong and that does not work for this lock up?

Every time you start the game, you are asked if you want to play even knowing this can happen.

I can understand people's comments if this was just a simple matter of rebooting. What the OP is describing is the hard lock up we get from time to time.

The only way to resolve this is to flick the switch at the back of the PS3. The power button doesn't respond to the reboot, it beeps and just sits there flashing forever.

If you have a slim model the error is compounded by the fact you HAVE to rip the power lead out or the plug from the wall, both of which are far from ideal solutions.

Even once one of these procedures has been completed you can't simply press the PS button on the pad to reboot the system, it requires the manual power button on the PS3 for some reason.

It's a pretty serious lockup as far as I'm concerned, nothing is worse for electronics than to be turned off mid operation. I know we signed up to this, but the OP has a very valid concern and "It's a beta" simply doesn't cut it in this case.

This isn't a game breaking bug it's a potential PS3 breaking bug. In my eyes it should be CCP's number one concern as they'll not like small claims being brought against them if this is being packaged as a complete game and bundled with the new PS3.

So where is this "physical damage"?

What he means is that you're showing pictures of the TV.

How can pictures of a TV screen show a PHYSICALLY broken ps3?

Your screens themselves show that not only is the PS3 working, but it's running game data, even if the game data is bad and looks funky.

What he means is that you're showing pictures of the TV.

How can pictures of a TV screen show a PHYSICALLY broken ps3?

Your screens themselves show that not only is the PS3 working, but it's running game data, even if the game data is bad and looks funky.

You're showing us a piece of toast (that's toasted, at that) to show us that your toaster has been beaten by a bat. It doesn't follow, that's not logic or proof of anything.

I know you don't want to be told you're wrong, but you're wrong. Yes the game is locking up, yes it sucks and it is not acceptable, NO it is not damaging your system.

Think about this for a second. How is a static (non animated) image going to show us a lockup?

That's like showing us a picture of a car in the middle of the road and asking us to try to guess what's wrong with it. Then telling us what's wrong is that because it's missing spark plugs (which we would have no way to see in the image) it cannot drive or move.

We get that the game freezes, it sucks and angers you. It's not breaking your PS3. If you feel that your PS3 is in danger, then STOP PLAYING THE GAME. If you're willing to listen to reason, then here it is. As a software developer and someone familiar with the PS3's software architecture this is as plain as I can be. Freezing won't damage your PS3, but it may FORCE you to reinstall data. I guarantee you, that even if you Mr McGoo'd open your PS3, you're not only not going to know what physical damage looks like, but you're not going to find any even if you did.

Freezing is unfortunately a result of an error on software part AND an normal operation on hardware that isn't detecting the error on software. Otherwise it'd just reboot itself. Detecting those errors is very difficult and can provide lots of false-positives, which results in rebooting more than is needed, so the system developers opted to let it stay on and try to self-resolve rather than automagically restart all of the time.

As mentioned i have stopped playing the game also as mentioned in several posts by me a scan for corruptible data starts after every forced reboot its not about freezing that happens all the time im used to that but to actually go all funky like that and force me to unplug from the wall it is not good for the system. i am not wrong in that sense i have built enough pc's to know a hard power down is not good for your system it can causes errors and even destroy the hard drive if done enough times.

maybe it is you who can not accept your not perfect and could be wrong sorry slugger but thems the breaks when a hard drive seizes due to situations like this it does show physical ware i however am not going to let dust do that to my hard drive so until they fix this issue i will not beta test

also it doesn't anger me in the slightest its a game its in testing phases if i was so easily angered by bugs in a game i would not have signed up to test it in the first place. Life is not perfect all games have there flaws that's just how it is no need to get angry about it as whats anger going to solve do you think me yelling at the tv when my favorite show gets cut off the air is going to resolve anything? of course it wont however bringing up something to the devs of a game that we are testing does have an effect.

Way to go champ. You claim PHYSICAL damage which is impossible, show no proof, listen to no reason, are assured otherwise and the best you can do is ARGUE with me when I'm not arguing, then act as if I'm stupid and in some kind of stupid denial where I'm unaware of how stupid I am.


You're some kid with no electronics or computers background who's scared that a game freezing is breaking his system. This is akin to calling someone a witch and burning them at the stake. No proof, just fear and irrational claims and behavior. Literally.

I, on the other hand, hold a Master's Degree in Computer Science with a minor in Information Systems and program web applications for a living, have an in depth education on how these systems work, and have worked with many similar situations. I worked my way through college doing PC repair, and I'm being told I'm stupid and in denial.

Right. Yeah, and I bet you tell your mechanic he's stupid when he assures you that the road isn't damaging your tires, they're DESIGNED to wear down slowly.

Way to go champ. You claim PHYSICAL damage which is impossible, show no proof, listen to no reason, are assured otherwise and the best you can do is ARGUE with me when I'm not arguing, then act as if I'm stupid and in some kind of stupid denial where I'm unaware of how stupid I am.


You're some kid with no electronics or computers background who's scared that a game freezing is breaking his system. This is akin to calling someone a witch and burning them at the stake. No proof, just fear and irrational claims and behavior. Literally.

I, on the other hand, hold a Master's Degree in Computer Science with a minor in Information Systems and program web applications for a living, have an in depth education on how these systems work, and have worked with many similar situations. I worked my way through college doing PC repair, and I'm being told I'm stupid and in denial.

Right. Yeah, and I bet you tell your mechanic he's stupid when he assures you that the road isn't damaging your tires, they're DESIGNED to wear down slowly.

Ok, enough is enough, this thread has dissolved into personal attacks,

I work for a well known hard drive manufacture, yes on the hardware, not in HR or something.

Jane DeArc is right, simple as that.

Worst case, the game save data gets corrupted, go into the save data utility and delete both the online and local Dust saves.

Dev/GM time for a Click

"I don't have a college education or understand this stuff so no one else does either" Fine logic there.

I haven't claimed anything extraordinary, and I haven't claimed anything I cannot back up if questioned.

Your need to make out my claims of having a college education as equal to claiming to be a spy, a genius or fictional superhero are a pretty bad line of argument. Can't you come up with something valid? I haven't complained about being insulted yet, because you haven't said anything that is true, likely or even that has bothered me.

I have pointed out how bad your logic is, and I'm sorry you're so angry that you're resorting to petty crap like this but I haven't said anything untrue or unreasonable, albeit some of it was a little sharper than it maybe should have been.

Anyway, best of luck and I hope your PS3 isn't damaged of course, but I also hope that in your irrational fear you stop playing Dust so I don't need deal with more people claiming that using the wrong brand of window cleaner on their windshield has caused their engine to go out on their car. I enjoy being a part of the Dust community, and as someone with a background that is helpful to many people I take the time to try to help them with their issues. Unfortunately you've seen fit to debate without evidence, and debunk without proof as well as dismiss without reason. This isn't conducive to receiving help, OR learning. As such there is likely nothing I can do for you, so I won't be returning to this thread. Good luck guy.

As i mentioned ages ago i have stopped playing dust until this is issue is fully resolved i would not have been a jerk if you didn't try to make me look like a fool i simply returned the favor and your argument was that i am clearly a kid/child with no background. fact is you don't know me i also do not know anything about you nor do i care and i would assume you don't care about my lifestyle or employment history. and we could make up personas as much as we would like the view of someone on the other side of the world that does not know me has no merit. IF i had not experienced an issue similar to this which destroyed my ps3 i would not have brought this topic up. I can not get photos of my previous ps3 due to afaik it has been scrapped by the person who purchased it. my brain is fully capable of knowing what damage is when/if i were to open my ps3. you claiming i can't is as others have stated a personal attack essentially calling me a moron.

Thanks for your input and your "background" i have plenty of evidence as you put it but im not going to go to the means of posting 10-20 pics up every time a situation like this happens along with pictures or videos of me pulling the plug, the corrupted scan starting once system goes up or the fact that i have had to reinstal dust twice as it was "corrupted"

lol he's a dog nurse and his wife left him, then he got into real estate and now this market happened?

good luck dude, you need more than a good copy of dust and a ps3

maybe try getting a degree thats worth something

You sound qualified as a para-veterinarian (as you made the decision to not pursue to be a veterinarian physician), and I respect your degree and life's experience in lieu of a Comp Sci degree.

You are right, I am wrong. Rub more flee bath solution on it.

Stay mad, nothing will get resolved like that. I didn't legitimately insult you until you made the argument personal, now you're just making a fool of yourself.

To address the one worthwhile thing you said, "Treat others as you wish to be treated." Reread my first posts as seen:
First post
Second post (not even directed at you)
Third post (clarifying what someone else said since you misunderstood it)
Fourth post (still being friendly!)
Fifth post (Gee, still being friendly, only I have the audacity to imply you don't have a formal computer education)

All you did each time was effectively say "nuh-huh" and finally throw out unrelated anecdotal evidence about an entirely different situation.

I was pretty patient, and only wanted to relate the happenings in a way you understood. Either your ego got in the way, or you have poor reading comprehension because as a result you decided that I was insulting you and went off of the deep end.

I treated you the way I wanted to be treated. "Here, you are probably an educated adult who knows about something I don't, but I happen to know about this. Here is some information and some analogies to help you understand."

Your response was to say repeatedly "NO I GOT IT IT"S BROKEN" then finally "YOU'RE INSULTING ME STOP IT YOU SILLY DISRESPECTFUL PERSON".

I treated you how I wanted to be treated, you treated me like I had no idea what I was talking about, then like I was making up any knowledge I had. Now I'm treating you like you treated me, poorly. At least between the two of us I am backing up my argument, providing proof and logic, and best of all! I don't have to resort to repeated namecalling or mindless slander (LOL I'M DA BATMAN).

You're showing us a piece of toast (that's toasted, at that) to show us that your toaster has been beaten by a bat. It doesn't follow, that's not logic or proof of anything.

I know you don't want to be told you're wrong, but you're wrong. Yes the game is locking up, yes it sucks and it is not acceptable, NO it is not damaging your system.

Think about this for a second. How is a static (non animated) image going to show us a lockup?

That's like showing us a picture of a car in the middle of the road and asking us to try to guess what's wrong with it. Then telling us what's wrong is that because it's missing spark plugs (which we would have no way to see in the image) it cannot drive or move.

We get that the game freezes, it sucks and angers you. It's not breaking your PS3. If you feel that your PS3 is in danger, then STOP PLAYING THE GAME. If you're willing to listen to reason, then here it is. As a software developer and someone familiar with the PS3's software architecture this is as plain as I can be. Freezing won't damage your PS3, but it may FORCE you to reinstall data. I guarantee you, that even if you Mr McGoo'd open your PS3, you're not only not going to know what physical damage looks like, but you're not going to find any even if you did.

Freezing is unfortunately a result of an error on software part AND an normal operation on hardware that isn't detecting the error on software. Otherwise it'd just reboot itself. Detecting those errors is very difficult and can provide lots of false-positives, which results in rebooting more than is needed, so the system developers opted to let it stay on and try to self-resolve rather than automagically restart all of the time.

He didn't claim anything you said. You're obviously angry and feeling bad in some way. I'm sorry you are having self esteem issues or whatever may be at root, but for the 4th or 5th post you're attributing stuff to him that he didn't even say.

Show me where he called you a hillbilly.

Show me where he insulted you like you're insulting him.

Show me where building your own (put da pieces 2-gether) PC has any information base on software causing fatal errors on hardware directly.

I know the guy you're arguing with, he was kicked out of his home (single mother) at the age of 13 because her current boyfriend didn't like kids.

He worked his way through college repairing computers, got a degree in computers and worked as a computer (which is as long as I've known him) and recently finished his master's while working fulltime. All on his own without government assistance.

Quit talking out of your kitten hole talking about "luxury" crap, and acting as if no one else worked crap jobs to support themselves, etc.

You're angry, you're wrong, and you're out of line. I'm following his lead and clicking the ignore button on your name. I hope sincerely the Devs/GMs lock or delete this unproductive and otherwise dumb thread.

you've had a hard life, be careful to not relate these stories to your ps3 else it put itself out of it's misery

are we done here?

That was an advisement. I think anyone would tell you, "If you feel your hardware is in danger, ditch what you suspect the cause."

The Mr. McGoo comment was because you are not a Sony technician, and thus if you open it up the best you can safely do is blow dust out...and close it back up. It's all specialized hardware, unlike what you're assembling in a PC, so even if you're familiar there's more damage than good to be done.

The rest of your post is just slander and putting words in my mouth or rewording my stuff with curse words to suit your points.

You're overreacting, and not being rational. Good luck with your issue, but it's not related to Dust.

arguing on the internet is like.. ah you all know that one

3 pages for a message (your system may be corrupt) I deal with in this way:

skip with circle

Check the HDD LED when you pull the plug, for me its off each time and I can play for hours after that.

Just to sate my curiosity... does punctuation cost more in Canada?

Lol @ sharted pantaloon's post
I just read through this entire thread...really Cernee? Someone is going to try to help you and you treat them like that? You are waaay out of line here and should definitely apologize. I'll be joining the testers that have put you on their block list.

Good day to you, sir.

I've seen stuff like that before (your photos). It could be related to the graphics card in your ps3. It's still a computer, and parts randomly go bad. You never know when it is going to happen. Those could be signs of slowly failing hardware. It doesn't matter if it is new either. There is such a thing as dead-on-arrival computer parts/game consoles.

I must confirm.

You should NEVER have to unplug your ps3 and that act can damage your ps3 not the client crashing.

When you get the hard freeze follow these steps:

1. Try and hit the ps button. Yes, I know. Most of the time the freeze is the whole system but at least one time I noticed the PS still had functionality even though dust did not.

2. If the PS button doesnt function, you have id a hard freeze. Press your power button once. Do not hold it.

3. Your PS3 will beep once and your green light on the console next to the button will start flashing. Your screen will go black Wait a moment.

4. After the green light has started flashing and you have waited hold down the power button and wait. The restart time is usually 5 seconds but honsetly its varried for me.

5. Theres another beep you get red light its off. Give the ps3 a rest for a moment.

6. Power it back up and it will check for errors.

This has been the process for me every time I have had a hard freeze. I have unplugged my ps3 at least once or twice but after learning what it can do to it and finding this process I have listed a much more safe procedure I stick too it.

However I must acknowledge something. I do agree with the statement that "the hard freezes are keeping people off the servers." No one wants to trial something that wreaks havoc on there system or causes errors that make it hard freeze, physical or not. We all understand this is a beta and betas aren't perfect. But you need to set the hard freezes as a priority fix. Its giving people a very good reason not to play the beta.

Dude welcome to the matrix, its a pretty good time