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Signal 30
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Posted - 2012.09.16 18:00:00 -
[1] - Quote
The following is my Email to [email protected], and their response..
Hello CCP,
As far as I am aware, every player should have gotten 1 of each Skinweave suit (Scout, Assault, Logistic, Heavy). To this date I have recieved 1 Scout, 1 Logistics and 3 Heavy. I assume this was a glitch and I should not have recieved 3 Heavy and no Assault, instead having recieved 1 of each, so I wanted to bring this to your attention. I would be happy to give up the extra 2 Heavy dropsuits to gain 1 Assault to complete the set of Skinweave suits. Thank you in advance for your attention to this issue.
Signal 30
Hello,
Thank you for your e-mail. Unfortunately, We are unable to swap the Heavy skinweaves dropsuit for an Assault dropsuit. Please accept our apologies for the inconvenience. If you have further question, please do not hesitate to contact us again.
Many Thanks,
GM Bambi
DUST 514 Customer Support Team
Considering all the things that can be done in games to add, remove or even change equipment, I feel a bit like my issue was ignored. I have had nothing but great experiences in the past with CCP support and would simply like a full set of Skinweave like most, if not all, other beta tester recieved. Thank you for your attention to this problem.
Signal 30 |
Signal 30
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Posted - 2012.09.16 18:31:00 -
[2] - Quote
Jane DeArc, thank you for your reply, but when I had an issue last rebuild because I did not recieve the 1 million SP/isk that I was owed, within half an hour of me mailing them the issue was resolved. I understand this is a game in beta phase, and another reset is coming soon, and perhaps that is all that will be needed to resolve the issue, I truely hope that is the case. But I am not asking a developer to stop what they are doing to attend to my personal needs, simply bringing it to someone's attention so it can be addressed, this is the 'Technical Support/Bugs' section is it not? Perhaps I'm not the only one affected, or the bug was not previously known and needs to be put on the list of things to work on for the next rebuild. I apologize if my post seemed self-serving, but the fact still remains that I am simply doing my part as a tester and realying information to CCP. |
Signal 30
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Posted - 2012.09.16 21:23:00 -
[3] - Quote
Actually Jane, he is probably refering to the $19.99 Mercenray Pack that includes Beta access (among other things), so in reality he did pay for his "Cracker Jacks". For the subject of the Skinweave Dropsuits, you are correct, nothing that I can find has been said about each player recieving them, but let me ask you this.. If all of your coworkers got raises except for you, would you be ok with it just because your boss didn't TELL you that your coworkers were getting raises?
Agree or disagree, I have brought the issue to light, but we have gotten far from it, so I retire.. besides, you know what they say about people who argue over the internet.  |
Signal 30
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Posted - 2012.09.16 21:26:00 -
[4] - Quote
Terminus Decimus wrote:I only have 1 assault skinweave, you should feel lucky you got more lol
Want to trade it for 2 Heavy suits after the release?  |
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