DUST Search - CCP's approach to information and how it is used

howard sanchez wrote:

Aaron, you misunderstand my point. I play EVE. Have since 2006. CCP is a terrific company that does great things. David Reid is an amazing Marketeer. Incredible PR guy. I know that the real picture is immensely more complex than any player trolling a forum can understand.

I want CCP to affirm that for us. I don't need detailed patch notes when they may not happen. I want CCP to say: "Hi Guys...we had planned to give you detailed patch notes or a rough roll out plan by today but complications w/ Sony's review of content is pushing us back. We might be able to give some info on what to expect by ...say, Thursday morning."

Or ANYTHING!

That's my point. When a company that has demonstrated its willingness to invest in a guy like Reid and that approach to building a market won't even post on a closed beta forum that stuff is happening but because of the internal complexities, or whatever, they can't give us as much feedback as they'd like...when they won't even do that -- it indicates that their focus is not on building a tight nit well informed community.

Their focus is on something else.

Take it from the people that have called CCP out in dramatic fashion before for losing focus on what counts.

Be careful how you run your business. Everything matters. How your fledgling MMOFPS community relates to you on a forum MATTERS.

I don't work for CCP. I don't need to know everything that is happening behind the scenes. But the kind of content devoid flavor posts that we saw from Grave, Nythanos, Unicorn and maybe one or two other employees over the past 4-5 days indicate to me that someone put a gag order on comms to the beta testers.

I ask why but I also state my opinion that this is not a good long term approach to building a solid player/game company community.

CCP will do what they want. For the reasons they want. I just want to be one small voice in the storm that decries this approach as unproductive.


Author	Thread Statistics \| Show CCP posts - 0 post(s)
Aaron Atreides 140	Posted - 2012.08.09 19:23:00 - [1] - Quote FTOG... I know you all think you know whats going on at CCP and Sony, but really you have no idea. (either do I). There are many parts to this company, what we saw today from IGN or other articles was done what a week or two ago, with a planned date to release that information. But that's just the PR guys chatting right, that's not Sony or the programmers who have a set date of plans to roll out everything. They are working on the update that's coming out, they want to add as much as they can by a set deadline. We all want patch notes, but those patch notes are not done and have things that may not make it to the update, so they can't come out and say a long list of things coming out, then the day of the update go.. Our bad with out players like you (yes any one of you, not just OP) would go ape **** on them. So they wait til the last minutes. Again what you saw was a PR hyped article to push for this weekends EVE invitation. Thats all, a few highlights on the new build but really nothing we did not already know about. So please Keep Calm and Chive on, just relax now we know the new build is coming on the 21st. Stop assuming you know everything, you don't.
Aaron Atreides 140	Posted - 2012.08.09 19:44:00 - [2] - Quote Iron Wolf Saber wrote: It doesnt hurt to become more 'informed' though and sharing that knowledge when possible. 100% agree, but there is so many different things going on. Today is the Eve update, so they have to be spending tons of man hours doing that today. Plus try to squeeze in as many things into this update as they can. Coming from DCUO, we got hints in the news or IGN always weeks before but never from the company. Then the update news would come out on the forums the day before it came out in game. Again this the devs and Sony trying to get through as much as they can in each update, with out over selling it. While we do have GM's on here, they have to follow CCP rules of forums and company policy and Sony's. Both are told by PR what they can and can't say and when. Trust me they want to share all of this to us, but they are employees of a company and must obey them.
Aaron Atreides 140	Posted - 2012.08.09 20:11:00 - [3] - Quote howard sanchez wrote: Aaron, you misunderstand my point. I play EVE. Have since 2006. CCP is a terrific company that does great things. David Reid is an amazing Marketeer. Incredible PR guy. I know that the real picture is immensely more complex than any player trolling a forum can understand. I want CCP to affirm that for us. I don't need detailed patch notes when they may not happen. I want CCP to say: "Hi Guys...we had planned to give you detailed patch notes or a rough roll out plan by today but complications w/ Sony's review of content is pushing us back. We might be able to give some info on what to expect by ...say, Thursday morning." Or ANYTHING! That's my point. When a company that has demonstrated its willingness to invest in a guy like Reid and that approach to building a market won't even post on a closed beta forum that stuff is happening but because of the internal complexities, or whatever, they can't give us as much feedback as they'd like...when they won't even do that -- it indicates that their focus is not on building a tight nit well informed community. Their focus is on something else. Take it from the people that have called CCP out in dramatic fashion before for losing focus on what counts. Be careful how you run your business. Everything matters. How your fledgling MMOFPS community relates to you on a forum MATTERS. I don't work for CCP. I don't need to know everything that is happening behind the scenes. But the kind of content devoid flavor posts that we saw from Grave, Nythanos, Unicorn and maybe one or two other employees over the past 4-5 days indicate to me that someone put a gag order on comms to the beta testers. I ask why but I also state my opinion that this is not a good long term approach to building a solid player/game company community. CCP will do what they want. For the reasons they want. I just want to be one small voice in the storm that decries this approach as unproductive. But here is the kicker, SONY has control over everything. Its not like Eve where they are the masters of the universe, this has SONY written all over it. Trust me, been there and done that. While you want patch notes or even a nice post by a GM, that actually opens up more issues then by saying nothing. Also they can't say due to Sony QA we can't get you this or that, or we can't say this or that. Think about it.. that would be CCP slapping SONY in the face on the forums. That will never, ever.. ever happen. While we all "want" this update and patch notes or even a warm and fuzzy response from CCP, we wont get it until Sony says its ok. Which could be the 20th, by the way sony works.
Aaron Atreides 140	Posted - 2012.08.09 20:37:00 - [4] - Quote howard sanchez wrote: I agree with you that some if not all of the lack of communication leading up to this morning's announcements may have been Sony's doing. I'm just not going to sit back and silently let that be the case. I am going to ***** and whine on this forum. If anyone can give me a point of contact at Sony where my bitching and whining might not fall on deaf ears - I want it. I've been asking for it. I am an American. Despite our current embarrassing and worrisome trend of sniping and fighting amongst ourselves while big business takes over this nation (and thus the world), I consider it my personal responsibility to stand up and speak my mind. I intend to be a voice heard if not heeded. I have a sense of ownership in EVE, DUST, my nation and my planet. With that sense of ownership comes a sense of personal responsibility. If I don't state my point of view and contend and contest my perspective - if I don't exercise my right to vote, complain, debate and compromise about the issues at hand -- then I resolutely accept whatever may come. Be it at the hands of a multinational corporation, a game company that won't listen or talk back to me or at the point of a gun held by someone who wants me to shut up. Not sitting down quietly. Not going along with the crowd. Stating my view. Listening to yours. Reaching new conclusions. Compromising and cooperating in search of a better game, better relationship with my peers and better world in which to share them. God you sound like every other person on the forums who thinks one voice will change the view of a multi-billion $$$ company like Sony. Just for your info, we make up maybe 1 to 5% of the whole DUST community on the forums. If I am Sony, who has been doing this for years, who has bigger and more money making games then this, plus 1000's of other forums, all with players like you, do you think I am going to change what I do? NO. Sony and CCP are doing this for a reason, they don't have to tell you the reason its just there. But instead of being patient, you would rather claim to be the single voice of all of us, demanding that SONY or CCP so what they are doing to answer your simple thread or post about how you want to be better informed.. Im not saying its not a valid way to go, or that I don't in some way agree with your stand against all of this. But you're wasting your own time, for something that wont change. Pick your battles, some you can win, some you will never. This is the never.. Again, you don't know what else is going on, so you ASSUME to think with your limited knowledge and then project that back as them (Sony, CCP) as being the bad guy. When you assume, you just make as ass out of you.
Aaron Atreides 140	Posted - 2012.08.09 21:23:00 - [5] - Quote howard sanchez wrote: Aaron, You and I disagree on many many levels. On fundamental levels regarding the worth of one voice. Thank you for your input. Thank you for writing to tell me how you feel about this issue. I support your freedom to disagree with me and let me know why you disagree. CCP, Sony? Do it like Aaron. Tell me to sit down and shut up. Tell me I'll know when you are ready to tell me I know. Tell me how stupid and powerless you think I am. Just tell me. Your one single voice on the forums does not change a billion $$$ companies game plan for when and how they tell anyone anything. LOL, all good fun Howard. Im just saying "Its beta" dont expect the best communication from a beta game. If this were the real game and a huge update was about to come out, I might even be on your side. But I have been you, the one voice opposing SONY. Look me up Deadpool5241, I was one of the most famous players in DCUO, (still am lol) but once I started working for SONY as an ambassador to the game, I learned how it all works and gets played out. Trust me.. its not worth it. Still love CCP, but Sony = Again not telling you to sit down and shut up, trust me if I wanted to, you would know. Think of it as "Keep Calm and Chive On" til the 21st. Cheers Howard.