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| Author |
Thread Statistics | Show CCP posts - 1 post(s) |
SgtMajSquish MLBJ
Consolidated Dust
348
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Posted - 2015.03.02 19:37:00 -
[1] - Quote
Thank you CCP for ignoring my support ticket on a game breaking exploit. Nice to know that you actually care about your game.
Ignoring support tickets. Because if you don't face the problem, it doesn't exist.
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Arkena Wyrnspire
Fatal Absolution
Negative-Feedback
22409
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Posted - 2015.03.02 19:46:00 -
[2] - Quote
I suppose you didn't get a response within 30 seconds?
Gallente Guide
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LUGMOS
Corrosive Synergy
RISE of LEGION
2446
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Posted - 2015.03.02 19:48:00 -
[3] - Quote
Tell us what it is...
It'll be harder to ignore once it starts destroying the game.
Official QuafeGäó Advocate
Anti-FoTM Prof. V
Forum Scavenger Prof. V
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Assert Dominance
Ahrendee Inc.
Negative-Feedback
906
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Posted - 2015.03.02 19:49:00 -
[4] - Quote
buy 10,000 AUR for an automated ticket response.
6 man proto squad errday.
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Regnier Feros
Pielords
240
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Posted - 2015.03.02 20:08:00 -
[5] - Quote
Assert Dominance wrote:buy 10,000 AUR for an automated ticket response.
lol
"You're like a she-male.. hates gym, doesn't know how to be alpha.. you'll stay in the friendzone for life" -Senpai
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Soldner VonKuechle
SAM-MIK
General Tso's Alliance
1579
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Posted - 2015.03.02 20:25:00 -
[6] - Quote
SgtMajSquish MLBJ wrote:Thank you CCP for ignoring my support ticket on a game breaking exploit. Nice to know that you actually care about your game.
Read this you impatient tw@.
GM Archduke comments on long wait times.
In favor of removing vehicles only so Spkr quits everything.
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SgtMajSquish MLBJ
Consolidated Dust
348
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Posted - 2015.03.03 09:26:00 -
[7] - Quote
Arkena Wyrnspire wrote:I suppose you didn't get a response within 30 seconds?
More like almost a week
What am I doing here?
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GM Archduke
Game Masters
C C P Alliance
1086
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Posted - 2015.03.03 15:41:00 -
[8] - Quote
Soldner VonKuechle wrote:SgtMajSquish MLBJ wrote:Thank you CCP for ignoring my support ticket on a game breaking exploit. Nice to know that you actually care about your game. Read this you impatient tw@. GM Archduke comments on long wait times.
I was just about to post a link to the same thread myself 
Ignoring tickets is not something we do.
GM Archduke
CCP Customer Support | EVE Online | DUST 514
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Taskanoss
What The Pho
45
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Posted - 2015.03.03 15:43:00 -
[9] - Quote
^
Derpa hard and derpa fast.
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Soldner VonKuechle
SAM-MIK
General Tso's Alliance
1583
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Posted - 2015.03.03 15:43:00 -
[10] - Quote
GM Archduke wrote:Soldner VonKuechle wrote:SgtMajSquish MLBJ wrote:Thank you CCP for ignoring my support ticket on a game breaking exploit. Nice to know that you actually care about your game. Read this you impatient tw@. GM Archduke comments on long wait times. I was just about to post a link to the same thread myself Ignoring tickets is not something we do.
You're busy, we got your back. 
In favor of removing vehicles only so Spkr quits everything.
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Joel II X
Bacon with a bottle of Quafe
6491
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Posted - 2015.03.03 18:36:00 -
[11] - Quote
GM Archduke wrote:Soldner VonKuechle wrote:SgtMajSquish MLBJ wrote:Thank you CCP for ignoring my support ticket on a game breaking exploit. Nice to know that you actually care about your game. Read this you impatient tw@. GM Archduke comments on long wait times. I was just about to post a link to the same thread myself Ignoring tickets is not something we do.
Helpful Archduke is helpful! |
VAHZZ
Haven's Keep
667
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Posted - 2015.03.03 18:41:00 -
[12] - Quote
How dare you question the time and energy of Archduke! OP, you insensitive doodoohead, I ought to hit you with a white glove, challenge you to a duel, and go get tacos instead.
Dam, now I'm hungry....
~
Closed Beta Vet
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Ansla Valier
One Corps
21
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Posted - 2015.03.03 20:13:00 -
[13] - Quote
I don't feel like it's support's fault for not being able to reply to all the tickets in time. That said so many obviously broken things make it into production after updates. Which to me either says that the UAT wasn't complete (very much doubt this given how apparent some of the things that make it through are) or that that the dev environment doesn't accurately reflect how things will run in prod. It seems like a huge problem since it forces us to be beta testers and puts our accounts at risk in the process.
It's a freemium game though so I don't hate on CPP for not having an army of 24/7 support people on staff just for Dust. Or for not being able to have cleaner releases. I buy AUR (get bored and buy respecs mostly) but I like that I don't have to pay if I don't want to. The vast majority of people probably spend nothing and expect the world.
Right now I have a problem that is essentially preventing me from being able to play at all (doing so will mess up some of my stats which show the problem I'm having). Best thing you can do is be patient or find something else to do until things stabilize again. |
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