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Thread Statistics | Show CCP posts - 2 post(s) |
xTheSiLLyRaBBiTx
Fatal Absolution
Negative-Feedback
343
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Posted - 2015.02.28 09:29:00 -
[1] - Quote
Well it seems as though once again I cannot favorite my APEX Series Dropsuit... again. Enough is enough CCP. Sad part is that I sent a ticket to CCP months ago when we all ran into this problem the first time. When I also addressed GM Scotsman and GM Archduke about this, it took a lengthy 11 days of correspondence with no intention on their part to reimburse my Aurum or USD$ back should the issue not be remedied. I bought my 'APEX' Shaman suit. This issue needs to stop recurring to us. ESPECIALLY IF WE PAYED THEM for the suit. Below was the last 5 days of messaging them. This is bad business on their part. Get it together. I didn't pay for just "functionality". 
__________________________________________________________________________________
DUST 514 Customer Support [email protected]
11/29/14
Hello again,
As previously mentioned, we have forwarded the details of this issue to our DEV Team, and a fix should be deployed as soon as possible. As this does not affect or impact the functionality of the Dropsuit, we can regretfully not offer a refund in this case.
Please don't hesitate to contact us again should you require further assistance.
Best Regards,
GM Archduke
CCP Customer Support | EVE Online | DUST 514
MESSAGE HISTORY:
From [email protected] @ 2014-11-27 18:31:
I would like to be refunded my 58,000 aur if this can't work. I shouldn't have to pay for something that doesn't fully function after I purchased it.
On Nov 24, 2014, at 4:58 AM, DUST 514 Customer Support wrote:
Hello, this is GM Archduke.
We have forwarded your report to our DEV Team. Unfortunately we cannot comment on when this might be fixed, but we hope it can be addressed as soon as possible.
Please don't hesitate to contact us again should you require further assistance.
Best Regards,
GM Archduke
CCP Customer Support | EVE Online | DUST 514
|LOGi GOD|
Director of Fatal Absolution
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FLAYLOCK Steve
Kinsho Swords
Caldari State
423
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Posted - 2015.02.28 12:06:00 -
[2] - Quote
Thank you for doing so, hopefully we get this issue fixed. Pretty annoying not being able to rename a item that I bought. There is a work around though. |
Breakin Stuff
Goonfeet
Special Planetary Emergency Response Group
7405
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Posted - 2015.02.28 12:46:00 -
[3] - Quote
Inb4 permaban for sharing GM communications.
AV
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Binx Klepto
Molon Labe.
22
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Posted - 2015.02.28 13:11:00 -
[4] - Quote
i have submitted a similar ticket same response..
Fellow Flaylock Believer
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Ghost Kaisar
Fatal Absolution
Negative-Feedback
9993
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Posted - 2015.02.28 15:21:00 -
[5] - Quote
Silly, remove the GM tickets before bad things happen to you.
Born Deteis Caldari. Rejected by my Kinsman.
Found a new family in the Vherokior Tribe.
Nobody messes with my family
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Sgt Kirk
Fatal Absolution
Negative-Feedback
9705
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Posted - 2015.02.28 15:54:00 -
[6] - Quote
I don't think CCP realizes that some people got the APEX suits just to favorite them.
I'm rich and have more than half a billion ISK, why would I need some cheap free proto suit when I can just run a pure proto suit.
CCP players haven't reached that level and playing yet.
As long as 4/5 (80%) of infantry AV weapons are Anti Armor based you're never going to achieve vehicle balance CCP
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Wolfica
Fatal Absolution
Negative-Feedback
802
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Posted - 2015.02.28 18:28:00 -
[7] - Quote
first off, i hate the Apex suits. and any other full BPO suit as it takes away from the risk.
but to the matter at hand. not being able to rename or favorite a suit takes away from, not the functionality of the suit itself but from other key functions this game provides. One of those being the fitting tab. Being able to rename your suits is a very important feature, unlike eve where renaming ships is only used to insult other players or named to genitalia, dust players use this feature to organize the many different suits that they have for different occasions. Not being able to rename a suit takes away from this key feature.
As to not being able to favorite it, come on CCP what better marketing technique could you use to promote the apex suits then letting the players walk all shiny like around the warbarge. besides your getting paid for it.
contact: [email protected] twitter:@Wolfica514 Skype:Wolfica.514
OG Director of FA, and owner of TLoDT
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xTheSiLLyRaBBiTx
Fatal Absolution
Negative-Feedback
348
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Posted - 2015.02.28 18:29:00 -
[8] - Quote
Ghost Kaisar wrote:Silly, remove the GM tickets before bad things happen to you.
If bad things happen, then I guess CCP wants to cover up something. Only proving that they have bad business practices. What they need to do is rectify the situation and stop screwing over the people that spend money on this game that could be appreciated elsewhere.
|LOGi GOD|
Director of Fatal Absolution
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Joel II X
Bacon with a bottle of Quafe
6406
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Posted - 2015.02.28 20:43:00 -
[9] - Quote
InB4, oh... you guys beat me :( |
xTheSiLLyRaBBiTx
Fatal Absolution
Negative-Feedback
350
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Posted - 2015.03.01 22:05:00 -
[10] - Quote
Wolfica wrote:first off, i hate the Apex suits. and any other full BPO suit as it takes away from the risk.
but to the matter at hand. not being able to rename or favorite a suit takes away from, not the functionality of the suit itself but from other key functions this game provides. One of those being the fitting tab. Being able to rename your suits is a very important feature, unlike eve where renaming ships is only used to insult other players or named to genitalia, dust players use this feature to organize the many different suits that they have for different occasions. Not being able to rename a suit takes away from this key feature.
As to not being able to favorite it, come on CCP what better marketing technique could you use to promote the apex suits then letting the players walk all shiny like around the warbarge. besides your getting paid for it.
^^^^^
|LOGi GOD|
Director of Fatal Absolution
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GM Archduke
Game Masters
C C P Alliance
1071
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Posted - 2015.03.01 23:30:00 -
[11] - Quote
xTheSiLLyRaBBiTx wrote:If bad things happen, then I guess CCP wants to cover up something. Only proving that they have bad business practices. What they need to do is rectify the situation and stop screwing over the people that spend money on this game that could be appreciated elsewhere.
Dude, just stop with the conspiracy theory. It's not about covering up for something, it's about following rules, which you obviously didn't really do. Don't worry, I got your back, should be fine now. And I can only repeat myself, this has been reported, and the people working things like this are working on it 
GM Archduke
CCP Customer Support | EVE Online | DUST 514
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Assert Dominance
Ahrendee Inc.
Negative-Feedback
894
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Posted - 2015.03.01 23:41:00 -
[12] - Quote
^ u made him upset.
6 man proto squad errday.
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xTheSiLLyRaBBiTx
Fatal Absolution
Negative-Feedback
351
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Posted - 2015.03.02 01:38:00 -
[13] - Quote
GM Archduke wrote:xTheSiLLyRaBBiTx wrote:If bad things happen, then I guess CCP wants to cover up something. Only proving that they have bad business practices. What they need to do is rectify the situation and stop screwing over the people that spend money on this game that could be appreciated elsewhere. Dude, just stop with the conspiracy theory. It's not about covering up for something, it's about following rules, which you obviously didn't really do. Don't worry, I got your back, should be fine now. And I can only repeat myself, this has been reported, and the people working things like this are working on it
All I want is to be able to enjoy what I buy from this game. If it can be fixed, thats all I ask for. I speak for myself, however there are many others who feel cheated by the same problem. 
|LOGi GOD|
Director of Fatal Absolution
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NANI Torres
Fatal Absolution
Negative-Feedback
2
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Posted - 2015.03.02 01:57:00 -
[14] - Quote
Wow... they altered Rabbit's post and banned him...  |
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GM Archduke
Game Masters
C C P Alliance
1074
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Posted - 2015.03.02 11:59:00 -
[15] - Quote
The banhammer struck because the thread was reported earlier - since we discussed the rules mere minutes before it happened, and it looked like Rabbit understood what he shouldn't have done and all, me and CCP Frame agreed that this time the ban can be retracted. NO BAN FOR YOU 
GM Archduke
CCP Customer Support | EVE Online | DUST 514
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Mejt0
Dead Man's Game
RUST415
920
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Posted - 2015.03.02 14:15:00 -
[16] - Quote
Cuz the ability to favorite and rename apex suit is so important [sarcasm]
Loyal to State
https://forums.dust514.com/default.aspx?g=posts&m=2629870#post2629870
- Mejto's trade/sale list
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1913 DfLo
ScReWeD uP InC
Smart Deploy
302
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Posted - 2015.03.02 15:59:00 -
[17] - Quote
I would like to wear my Apex in my Merc quarters again. So shiny.
So ScReWeD uP
Just Rub One Out
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Talos Vagheitan
Ancient Exiles.
1058
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Posted - 2015.03.02 17:37:00 -
[18] - Quote
Wolfica wrote:first off, i hate the Apex suits. and any other full BPO suit as it takes away from the risk.
On the other hand, playing with a full proto squad in a good corp in pubs also takes away all risk. Blue's need an option to keep their wallets safe
Who cares what some sniper has to say.
**--CCP, let's push for the license of Dust/Legion on both current Gen consoles-
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Forlorn Destrier
Incorruptibles
3286
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Posted - 2015.03.02 17:38:00 -
[19] - Quote
xTheSiLLyRaBBiTx wrote:Well it seems as though once again I cannot favorite my APEX Series Dropsuit... again. Enough is enough CCP. Sad part is that I sent a ticket to CCP months ago when we all ran into this problem the first time. When I also addressed GM Scotsman and GM Archduke about this, it took a lengthy 11 days of correspondence with no intention on their part to reimburse my Aurum or USD$ back should the issue not be remedied. I bought my 'APEX' Shaman suit. This issue needs to stop recurring to us. ESPECIALLY IF WE PAYED THEM for the suit. Below was the last 5 days of messaging them. This is bad business on their part. Get it together. I didn't pay for just "functionality".
Why would you get a refund for an item you can still use? That part of your argument appears to be illogical.
I am the Forgotten Warhorse, a Lord of Lightning
Havok is my Destiny
I am Incorruptible
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xTheSiLLyRaBBiTx
Fatal Absolution
Negative-Feedback
361
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Posted - 2015.03.02 20:45:00 -
[20] - Quote
Forlorn Destrier wrote:xTheSiLLyRaBBiTx wrote:Well it seems as though once again I cannot favorite my APEX Series Dropsuit... again. Enough is enough CCP. Sad part is that I sent a ticket to CCP months ago when we all ran into this problem the first time. When I also addressed GM Scotsman and GM Archduke about this, it took a lengthy 11 days of correspondence with no intention on their part to reimburse my Aurum or USD$ back should the issue not be remedied. I bought my 'APEX' Shaman suit. This issue needs to stop recurring to us. ESPECIALLY IF WE PAYED THEM for the suit. Below was the last 5 days of messaging them. This is bad business on their part. Get it together. I didn't pay for just "functionality". Why would you get a refund for an item you can still use? That part of your argument appears to be illogical. EDIT: "My gallon of milk only fits on the bottom shelf of my refrigerator - I PAID GOOD MONEY FOR THAT MILK AND IT'S SO DANG HARD TO REACH TO THE BOTTOM SHELF!! Mr Grocery Store Manager I want a refund!" Sigh.
Horrible analogy sir. Please try again.
|LOGi GOD|
Director of Fatal Absolution
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