DUST Search - UK/EU consumer protection regulations

DaReaperPW wrote:

Ryme Intrinseca wrote:

UK government guidance on the Consumer Protection from Unfair Trading
Regulations 2008, section 7.3 wrote:

A misleading action occurs when a practice misleads through the information it contains, or its deceptive presentation, and causes or is likely to cause the average consumer to take a different decision.

So if a company provided misleading information, or presented information in a misleading way, regarding their product, with the result that consumers made purchases they otherwise would not, they are in breach of consumer protection regulations.

Legal remedies include civil and criminal enforcement, which aim to:

UK government guidance on the Consumer Protection from Unfair Trading
Regulations 2008, section 11.3 wrote:

GÇó change the behaviour of the offender
GÇó eliminate any financial gain or benefit from noncompliance
GÇó be responsive and consider what is appropriate for the
particular offender and regulatory issue
GÇó be proportionate to the nature of the offence and the harm
caused
GÇó restore the harm caused by the regulatory noncompliance,
where appropriate, and
GÇó deter further non-compliance.

The full UK government guidance is available here. Details on making a complaint are available here. Please note that there are similar regulations elsewhere in Europe as the UK simply follows EU consumer protection regulations.

How did they mislead you? How was the information provided misleading? And you do know that they said devlopment of dust will keep going, so that pretty much nullifies any law suite you have. You do remember that just because you found a random law, that you have to prove, beyond a reasonable doubt, that you were mislead. From what i know, however, you were not. Spending money, and assuming its going to devlope and add new things to dust, was on you. Unless ccp told you, spacificly, that if you but this stuff it will bring you XXX then you were not misled. Case dismissed you lose.

"CCP encourages respect, dialog, interaction and cooperation on a deeper level between its employees and customers"


Author	Thread Statistics \| Show CCP posts - 0 post(s)
bigolenuts Ancient Exiles. 816	Posted - 2014.05.06 21:28:00 - [1] - Quote DaReaperPW wrote: Ryme Intrinseca wrote: UK government guidance on the Consumer Protection from Unfair Trading Regulations 2008, section 7.3 wrote: A misleading action occurs when a practice misleads through the information it contains, or its deceptive presentation, and causes or is likely to cause the average consumer to take a different decision. So if a company provided misleading information, or presented information in a misleading way, regarding their product, with the result that consumers made purchases they otherwise would not, they are in breach of consumer protection regulations. Legal remedies include civil and criminal enforcement, which aim to: UK government guidance on the Consumer Protection from Unfair Trading Regulations 2008, section 11.3 wrote: GÇó change the behaviour of the offender GÇó eliminate any financial gain or benefit from noncompliance GÇó be responsive and consider what is appropriate for the particular offender and regulatory issue GÇó be proportionate to the nature of the offence and the harm caused GÇó restore the harm caused by the regulatory noncompliance, where appropriate, and GÇó deter further non-compliance. The full UK government guidance is available here. Details on making a complaint are available here. Please note that there are similar regulations elsewhere in Europe as the UK simply follows EU consumer protection regulations. How did they mislead you? How was the information provided misleading? And you do know that they said devlopment of dust will keep going, so that pretty much nullifies any law suite you have. You do remember that just because you found a random law, that you have to prove, beyond a reasonable doubt, that you were mislead. From what i know, however, you were not. Spending money, and assuming its going to devlope and add new things to dust, was on you. Unless ccp told you, spacificly, that if you but this stuff it will bring you XXX then you were not misled. Case dismissed you lose. Read page 1, 4th post down. Written by CCP Saberwing. Can you explain to me what he is saying? https://forums.dust514.com/default.aspx?g=posts&m=2138998#post2138998 "CCP encourages respect, dialog, interaction and cooperation on a deeper level between its employees and customers"