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Missing rewards from Commando / Sidearm event

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Aikuchi Tomaru Subdreddit Test Alliance Please Ignore 2199	Posted - 2014.04.22 16:15:00 - [1] - Quote As many of you are aware players running a Commando suit while using a sidearm during the Commando and Sidearm event only got half of the SP they were promised. They did receive the correct amount of Commando suits, but only got 1000 SP for every kill, even though they should've received 2000 SP for every kill, like Cmdr Wang stated here. Pretty clear if you ask me and no way to interpret that incorrectly. Now many of us contacted the support regarding this problem and the only answer we got is that CCP "believes" the script is correct and they won't do anything regarding this problem. Not even investigating it further. But I think that would be in order due to the amount of players this problem affects. So I really wonder: What do you intend to do CCP? Will you just let it slide even though so many people are angry because you didn't deliver what you promised? That event really was no fun running with a sidearm and a Commando suit for me. Would I have known that this would happen that would have saved me a lot of rage, because I would have just ran with a RR then. It also shines a bad light on how you handle events. You make these events but when there are problems it gets shrugged off with a comment like "We believe it's correct. So deal with it."? Stuff like this could really cost you players. Especially because I heard that something like this already happened before. And as I understand it you are able to check the weapon and the suit every single player used over the time of the event (I mean that's basically what the script should have done, wasn't it?). If you would check it for my case for example you would see that over the time of the event I only used an advanced Commando suit with a magsec smg. So that means I should have gotten 2000 SP for every kill. Yet I only received 384k and the weapon I did all my kills with was just ignored and apparently the support is in no way willing to actually investigate this issue. I for one don't want to let this one slide and I think many other players think alike. So I'm asking you to investigate this problem and make sure problems like this won't happen again in the future (some kind of counter where we can look up our kills and how we did them would be a good idea for example. Either via a website, or, even better, ingame.) Sign up for Caldari FW and defeat the evil Gallente Overlords!
Aikuchi Tomaru Subdreddit Test Alliance Please Ignore 2202	Posted - 2014.04.22 16:56:00 - [2] - Quote Obodiah Garro wrote: I guess i gotta thank you and these other dudes. I didnt even do the event and got 750k SP The script they ran seems to have more problems than originally assumed. Sign up for Caldari FW and defeat the evil Gallente Overlords!
Aikuchi Tomaru Subdreddit Test Alliance Please Ignore 2202	Posted - 2014.04.22 19:15:00 - [3] - Quote A'Real Fury wrote: Just give everyone who participated the max rewards and have done. If they weren't able to track it even though they originally said they could this is the only fair solution. Because it's always possible you did more kills than they "tracked" And I mean: Apparently some people really got the full reward even though they didn't use a side weapon or Commando suit at all... Sign up for Caldari FW and defeat the evil Gallente Overlords!
Aikuchi Tomaru Subdreddit Test Alliance Please Ignore 2206	Posted - 2014.04.23 05:17:00 - [4] - Quote Obodiah Garro wrote: Ask Duna if he got the full reward, we all know he was wearing a free commando suit under that HAV Well. Apparently who got the rewards was kinda random anyways. So I wouldn't be surprised if he got the full reward. But if he didn't at least CCP said that kills with vehicles didn't count. Sign up for Caldari FW and defeat the evil Gallente Overlords!
Aikuchi Tomaru Subdreddit Test Alliance Please Ignore 2215	Posted - 2014.04.24 12:20:00 - [5] - Quote A'Real Fury wrote: well I haven't had a reply back from my last email in 2 days so I wonder if they are running a skeleton crew because of fanfest coming up or they are hoping if they ignore me/us it will all go away. I will chase them again tomorrow. Same here. No answer from the support since days. I'm still missing about 400k SP though. Sign up for Caldari FW and defeat the evil Gallente Overlords!
Aikuchi Tomaru Subdreddit Test Alliance Please Ignore 2217	Posted - 2014.04.24 13:44:00 - [6] - Quote buzzzzzzz killllllllll wrote: im missing a ton of stuff from it, as well as from that heavy event a while back. when i sent a support ticket for the heavy event, all they did was send me 49 steelmine boundless hmgs... im a heavy and i maxed the event At least you got something. But it's really a shame how CCP handles these events: No way for yourself to track them with some kind of counter ingame or online. You have to write it down. And when it comes to rewards: "Yeah, our script says you didn't do it. Deal with it, we won't bother to do **** fixing this." Sign up for Caldari FW and defeat the evil Gallente Overlords!
Aikuchi Tomaru Subdreddit Test Alliance Please Ignore 2230	Posted - 2014.04.26 11:59:00 - [7] - Quote This just in: Quote: Hello, Please accept our sincere apologies for any inconvenience this issue might have caused. After going through our rewards system again, we have decided to give some of our players the benefit of doubt, and update their rewards. We have now added an extra 366000 SP to your unallocated SP pool, which should - with the originally received 384000 SP - bring you up to the full 75000 SP reward. Please don't hesitate to contact us again should you require further assistance. Best Regards, GM Archduke CCP Customer Support \| EVE Online \| DUST 514 Now do I bring up my Minmatar Logi Suit to 5 or will I max out Shield Regulation like I first intended? Sign up for Caldari FW and defeat the evil Gallente Overlords!

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