Garrett Blacknova
Codex Troopers
4684
   |
Posted - 2014.03.30 14:18:00 -
[1] - Quote
So you contact support literally the day before the weekend starts and are complaining that you never heard back over the weekend?
Cool story.
Also, you haven't answered any of the (MANY) posts so far asking if you skilled into the Amarr Scout and pointing out that doing so would explain it because there was a glitch. So... did you skill into Amarr Scout? Because if so, there's your problem. You trained a skill using the wrong modifier. You used less SP than you should have to get that skill to the level you reached. They didn't STEAL any SP from you, they applied it as it should have been all along.
If it's something else, ANSWER THE QUESTIONS SO PEOPLE YOU'RE ASKING FOR HELP KNOW WHAT YOU NEED HELP WITH. |
Garrett Blacknova
Codex Troopers
4686
|
Posted - 2014.03.30 15:53:00 -
[2] - Quote
NextDark Knight wrote:Do you have the tools to fix my problem...
Is your problem that you spent SP on the Amarr Scout when it had the incorrect multiplier applied? If so, your "problem" is that you got something for less than you should have and CCP have already fixed it. But we can't know that because YOU WON'T ANSWER THE QUESTION EVERYONE HAS BEEN ASKING.
Quote:NO! Go boost your ego some where else.
I'm not here to boost my ego. I'm here because I have some free time and I saw a thread where the OP was ignoring helpful advice and questions from other people and decided to try and provoke a response. Unfortunately, while I got a reaction, YOU STILL WON'T ANSWER THE QUESTION EVERYONE HAS BEEN ASKING.
Quote:CCP does have the tools and 48 and no reply to the support ticket. I don't see anywhere in the support system that says questions are only answered between Monday trough Friday.
They also don't promise a specific timeframe. Ubisoft Support promise 48 hours during working days, then frequently make customers wait literally 2 weeks to a month between responses. EA Help suggest a normal resposne time of 1 week on questions and usually respond within that timeframe. when THQ were still around, they promised 48 hour turnaround and DIDN'T specify that it was only weekdays, but if you complained about the delay over a weekend, they said "it's the weekend" like you were meant to magically know. When posting a question over the weekend, I usually expect a company to NOT reply until the following week. And as mentioned, THERE IS NO GIVEN TIMEFRAME OTHER THAN "as soon as possible" FOR CCP'S SUPPORT SERVICE.
Maybe if you would ANSWER THE QUESTION EVERYONE HERE HAS BEEN ASKING, we'd be more help. |