The specialty items come from the Nex store which is Aurum items. People also sell them for isk on the market. Beware, look what system the item is in. You will have to travel to that system to pick it up at that station and you must go into the character editor and equip that clothing item. If you have it in your ship cargo hold it can be destroyed if your ship is destroyed.

Once you create your char you can go back in and reedit cosmetic things, but not facial features. Then you log onto evegate.com and then itgets tricky. You click your char. Then on the next screen you see a small icon of the char. Click that. Then it goes to a page with a bigger portrait and you click the magnifying glass in the corner of the pic to get to the full sized portrait. Be careful. The final, full res pic may not have updated yet. Hit reload a few times to. You will be able to see a difference in the lighting and smoothness vs. the initial low res version you created in game.

Wow, they added artificial limbs to the store? That's news to me.