Reporting bugs isn't quite pointless, but they do go ignored for a very long time. CCP is aware of most of the problems with the game, or at least always say they are. Due to a small dev team, a lot of holidays, countless bugs and perhaps not knowing how to fix a lot of them, it takes them forever to fix them. I've pointed out a lot of bugs both on the feedback section and by sending in tickets. On the forums they usually get ignored or troll posted and the tickets usually get a generic "We are aware of the problem and are taking steps to fix it..."

This game is still in "beta" if you ask me. A lot of the issues persist because of CCPs care bear mentality of nerfing and buffing things due to the forum QQ'ing, which is only a small percentage of the communities input. CPMs really don't help the issue either. More often than not they get things done that benefit their play style and not what's overall best for the player base as a whole. I don't see many devs around playing the game either, so other than the communities input how would they know what's wrong with the game?

It's a back and forth battle with CCP and the player base. They nerf something then buff something else. If that doesn't work they nerf the thing they buffed and buff the thing they nerfed. This rarely ends in balance. What I think they need is a small group of players, much like the CPMs, that will be honest with what's actually going on in the game. This whole "forum feedback" reliance just ends up with even more unbalanced aspects to everything.