1. GRIND. This is the toughest one for CCP to address. It is probably a basic feature of a game of this kind - Eve is at least as bad, I gather. But basically the game feels like a job. I have to play a certain amount of time per week or I suffer a competitive disadvantage, and to play PC I have to be on at a particular, usually not very convenient time. I have a social life and a real job, and don't have time for another one.

2. LAG. The lag in PC is horrific. This is supposed to be the pinnacle of the game, the best versus the best, and half the time it's an absolutely unplayable 1 FPS slideshow. There are simple steps that could've been taken to improve things (e.g. remove equipment noise and animations) but CCP don't seem to care. For a long time pubs were much more enjoyable for me, just because the framerate is so much better, but you can only pwn noobs so many (in my case, 27,000) times before you've had your fill. FW is supposed to fill the gap, but it's laggier than pubs so why bother?

3. 1.7. I'm not one of these nostalgia junkies who says every update makes things worse, that things were better in beta, etc. Until 1.7 I thought the game had been progressively getting better. But 1.7 demolished any hope I had for the game. Not only is it a disaster, but it was obvious it would be a disaster and CCP went ahead anyway. They've basically told pure infantry players like me to go **** ourselves. Vehicle users get a respec, we get nothing. Vehicle users get God mode, we get to hide in buildings. To be honest, it's a good thing for me, as it makes it easy to leave, which I should do anyway (see points 1 and 2). But I'm guessing the plan wasn't to alienate the 80%+ of their playerbase who want to shoot at someone who can shoot back. More fundamentally, it shows me that CCP will always pander to the loudest QQers, regardless of the consequences for game balance.

That's why I'm going, flame away.