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Author |
Thread Statistics | Show CCP posts - 1 post(s) |
XxGhazbaranxX
The New Age Outlaws WINMATAR.
755
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Posted - 2013.12.11 04:13:00 -
[1] - Quote
BUG REPORT VIDEO !!!
Hello,
I know that many of you, apparently less of those that frequent the forums, have had a bug that won't die. This Bug doesn't let you communicate and when you try and turn off voice chat you get kicked from the game by an internal error. Just so CCP has an idea of what is Happening I am posting this video that I made explaining a little bit about the bug and how it affects me.
Please feel free to post your experience with the bug IF YOU HAVE IT, if not please refrain from flaming comments or any other comment that is not on topic like "turn PPT OFF" or "your mic is broken" because that will only show you did not watch the entire video much less have any experience with the bug.
Other useful info is that I downloaded the patch before the game was online; while I don't know if this could have caused any problems I think it's better if I Cover all my bases. The reason I post this here and not in technical support is because I have had lots more luck posting here than elsewhere on any topic. So thanks for your consideration and time.
I have enjoyed what little I have played of 1.7 and am looking forward to play "volcanic mood" because I have yet to see it. FW looks amazing although a friend got kicked after an orbital in which he killed no one and destroyed nothing so Thats wierd but apart from that THOSE RIFLES very good.
Things like these are addressed in the video
Philipp Achtel wrote:Having the same issue. Can't connect to voice chat. Can't switch or deactivate voice channel. When I turn off voice chat, dust crashes.
Submitted a ticket. Hope this gets fixed soon.
CCP's response to this LINK
CCP Earworm wrote:Sounds like you're getting a very rare defect that we know about. Fixing it has some stability implications so we need to make sure it's totally stable before moving forward. If you create a new channel that has never been used before it should work. The fix mentioned above was due to some older issues that have been fixed. Best thing is to send a petition ASAP after you see this happening with the alt you're using - the logs for voice only live for 24 hours so it will give us enough time to look into it. Thanks!
Although this is stated; I created a channel called "FX MY MIC" and could still not communicate. This channel was created to give prizes out to anyone who helped me take care of this nasty business. The link to the Original post in which I created the channel was "50 million isk reward for solution / 1 million isk per original suggestion ( CLOSED MAKING VIDEO )"
Plasma Cannon Advocate
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XxGhazbaranxX
The New Age Outlaws WINMATAR.
756
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Posted - 2013.12.11 04:35:00 -
[2] - Quote
With everyone starting the QQ about new game mechanics I fear important topics will be completely missed. Bump for devs.
Plasma Cannon Advocate
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XxGhazbaranxX
The New Age Outlaws WINMATAR.
756
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Posted - 2013.12.11 05:28:00 -
[3] - Quote
Bumbped once more
Plasma Cannon Advocate
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Michael Arck
Anubis Prime Syndicate
2123
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Posted - 2013.12.11 05:32:00 -
[4] - Quote
Do you also submit a ticket?
And the volcanic mood is different. The air is thick with ash, with embers populating the smoke |
XxGhazbaranxX
The New Age Outlaws WINMATAR.
756
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Posted - 2013.12.11 05:35:00 -
[5] - Quote
Michael Arck wrote:Do you also submit a ticket?
And the volcanic mood is different. The air is thick with ash, with embers populating the smoke
yes very early after the patch... haven't been responded to though *sad face*
I think I'll submit another one
Plasma Cannon Advocate
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HowDidThatTaste
Ancient Exiles. Renegade Alliance
4152
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Posted - 2013.12.11 05:46:00 -
[6] - Quote
I have not had voice comms all day I just assumed it would get fixed.
My day started this morning when I got the download 100% then I got a corrupted error message and had to completely delete dust and redownload everything.
I reset played with settings but I can not get commas to change to any other channel. Mine is stuck on corp.
I didn't try making a new channel but will try that.
Thanks for making this post I guess it may not correct itself like I was hoping. |
XxGhazbaranxX
The New Age Outlaws WINMATAR.
756
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Posted - 2013.12.11 06:21:00 -
[7] - Quote
HowDidThatTaste wrote:I have not had voice comms all day I just assumed it would get fixed.
My day started this morning when I got the download 100% then I got a corrupted error message and had to completely delete dust and redownload everything.
I reset played with settings but I can not get commas to change to any other channel. Mine is stuck on corp.
I didn't try making a new channel but will try that.
Thanks for making this post I guess it may not correct itself like I was hoping.
I made a new channel before I knew it could fix it but no go.... Am still waiting. The only thing that kept the protostompers at bay was at least being in a well organized team of std to advanced suits. with better tactics we could make a difference but darn I cant even listen to what they are saying so I just have to guess what they are goin to do. Played 2 matches this way and was completely annoyed.
I just want people to know where everyone is :O
Plasma Cannon Advocate
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Blind Nojoy
G I A N T General Tso's Alliance
68
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Posted - 2013.12.11 06:22:00 -
[8] - Quote
I had the same issue today. Updated dust while at work. Came home and was disconnected for inactivity...no biggie I just log back in. Can hear fine but could not talk on comms, or change the channel I was talking on.
Tried hard reset, tweaking settings, etc. Nothing.
Finally, just deleted and reinstalled client (just should have done that in the first place). Works perfect.
Sucks ya gotta do that but if you compare if it's easier to get ccp to try and fix the issue versus the half hour to reinstall completely, I'm sure you'll save time and sanity by just reinstalling. |
Javier Nighthawk
The New Age Outlaws WINMATAR.
8
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Posted - 2013.12.11 06:32:00 -
[9] - Quote
Bump for gaz |
XxGhazbaranxX
The New Age Outlaws WINMATAR.
757
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Posted - 2013.12.11 07:03:00 -
[10] - Quote
Blind Nojoy wrote:I had the same issue today. Updated dust while at work. Came home and was disconnected for inactivity...no biggie I just log back in. Can hear fine but could not talk on comms, or change the channel I was talking on.
Tried hard reset, tweaking settings, etc. Nothing.
Finally, just deleted and reinstalled client (just should have done that in the first place). Works perfect.
Sucks ya gotta do that but if you compare if it's easier to get ccp to try and fix the issue versus the half hour to reinstall completely, I'm sure you'll save time and sanity by just reinstalling.
I did that. reinstalled it but no go. The bug just wont go away. BTW thanks Javier.
Also people Read and watch the videos posted before commenting. If you had watched the video you would have known I reinstalled it already.
Plasma Cannon Advocate
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XxGhazbaranxX
The New Age Outlaws WINMATAR.
757
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Posted - 2013.12.11 08:34:00 -
[11] - Quote
Javier Nighthawk wrote:Bump for gaz
This? BUUU!!! I got moved to technical support / bugs :((. Now it will die. Farewell cruel world :P.
Plasma Cannon Advocate
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Ayures II
Subdreddit Test Alliance Please Ignore
335
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Posted - 2013.12.11 08:46:00 -
[12] - Quote
XxGhazbaranxX wrote:Javier Nighthawk wrote:Bump for gaz This? BUUU!!! I got moved to technical support / bugs :((. Now it will die. Farewell cruel world :P.
...You're upset that it got moved to the proper forum? |
XxGhazbaranxX
The New Age Outlaws WINMATAR.
760
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Posted - 2013.12.11 08:52:00 -
[13] - Quote
Ayures II wrote:XxGhazbaranxX wrote:Javier Nighthawk wrote:Bump for gaz This? BUUU!!! I got moved to technical support / bugs :((. Now it will die. Farewell cruel world :P. ...You're upset that it got moved to the proper forum?
LOL no. I always know it will be moved... I just know it will die quicker here :(. So i just post in general to give it exposure. I always do this with bugs so they get the proper attention the need.
Plasma Cannon Advocate
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Ayures II
Subdreddit Test Alliance Please Ignore
335
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Posted - 2013.12.11 08:54:00 -
[14] - Quote
XxGhazbaranxX wrote:Ayures II wrote:XxGhazbaranxX wrote:Javier Nighthawk wrote:Bump for gaz This? BUUU!!! I got moved to technical support / bugs :((. Now it will die. Farewell cruel world :P. ...You're upset that it got moved to the proper forum? LOL no. I always know it will be moved... I just know it will die quicker here :(. So i just post in general to give it exposure. I always do this with bugs so they get the proper attention the need.
It looks like enough people are having the same problem that will keep posting in here and the other threads going and keep them alive. |
XxGhazbaranxX
The New Age Outlaws WINMATAR.
760
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Posted - 2013.12.11 08:56:00 -
[15] - Quote
Ayures II wrote:XxGhazbaranxX wrote:Ayures II wrote:XxGhazbaranxX wrote:Javier Nighthawk wrote:Bump for gaz This? BUUU!!! I got moved to technical support / bugs :((. Now it will die. Farewell cruel world :P. ...You're upset that it got moved to the proper forum? LOL no. I always know it will be moved... I just know it will die quicker here :(. So i just post in general to give it exposure. I always do this with bugs so they get the proper attention the need. It looks like enough people are having the same problem that will keep posting in here and the other threads going and keep them alive.
Good point!
Plasma Cannon Advocate
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Brush Master
HavoK Core RISE of LEGION
993
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Posted - 2013.12.11 13:44:00 -
[16] - Quote
Since update have had to login, logout, login to get the voice coms to work, it show active but it does not join voice. Also a lot more voice coms problems as far as team chat channel not working, not being able to get corp coms to work after you been in another voice com channel for a while, etc.
514th Wing // Team Fairy DUST // Havok Core
[email protected]
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CCP Saberwing
C C P C C P Alliance
333
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Posted - 2013.12.11 13:47:00 -
[17] - Quote
XxGhazbaranxX wrote:With everyone starting the QQ about new game mechanics I fear important topics will be completely missed. Bump for devs. Won't be missed - I'll pass it on to the relevant teams. Thanks guys :)
CCP Saberwing // DUST 514 Community Manager // @kanafchian
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LittleCuteBunny
240
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Posted - 2013.12.11 14:57:00 -
[18] - Quote
I have the same issues presented in the video. |
Philipp Achtel
Goonfeet Top Men.
76
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Posted - 2013.12.11 15:08:00 -
[19] - Quote
I've deleted the software and redownloaded from the PS store. Voice is now working for me. |
Chewie Parker
Black Phoenix Mercenaries
98
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Posted - 2013.12.11 15:20:00 -
[20] - Quote
i've managed to find a solution ,,,, if you log out from neo com , enter another character on the same account , the other account will also have comms glitch, repeat this again and return to your main character and hey presto it's fixed ,,, took me 2 hours last night to get them back ,,,, before this i had reset factory settings , deleted saved game data utlity , everything , this bug does keep coming back , but the method i have just stated works everytime , all the time ...... |
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Heavenly Daughter
the Aurum Grinder and Company
239
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Posted - 2013.12.11 15:41:00 -
[21] - Quote
All those with the old comms bug,
There is a simple fix, use your PSN button and select sign out from PSN, don't leave dust. and your mic will reconnect.
. __
/.)\ Nade | Scan Attempt Prevented | 31 mill SP
\__/ 514 | NFP Prime League Winner| Longest Kill 588 Mtr
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Chewie Parker
Black Phoenix Mercenaries
99
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Posted - 2013.12.11 15:56:00 -
[22] - Quote
Heavenly Daughter wrote:All those with the old comms bug,
There is a simple fix, use your PSN button and select sign out from PSN, don't leave dust. and your mic will reconnect.
i tried that last night ,,, didn't work ,,,, the method i stated earlier was the only way i could get it back . |
Heavenly Daughter
the Aurum Grinder and Company
239
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Posted - 2013.12.11 15:58:00 -
[23] - Quote
Chewie Parker wrote:Heavenly Daughter wrote:All those with the old comms bug,
There is a simple fix, use your PSN button and select sign out from PSN, don't leave dust. and your mic will reconnect. i tried that last night ,,, didn't work ,,,, the method i stated earlier was the only way i could get it back .
So a mix of 2 different bugs lol...
. __
/.)\ Nade | Scan Attempt Prevented | 31 mill SP
\__/ 514 | NFP Prime League Winner| Longest Kill 588 Mtr
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Ayures II
Subdreddit Test Alliance Please Ignore
335
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Posted - 2013.12.11 17:56:00 -
[24] - Quote
Heavenly Daughter wrote:All those with the old comms bug,
There is a simple fix, use your PSN button and select sign out from PSN, don't leave dust. and your mic will reconnect.
Works for me. I don't know how long it'll work, but it works. |
Smooth Assassin
Stardust incorporation
435
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Posted - 2013.12.11 20:06:00 -
[25] - Quote
CCP Saberwing wrote:XxGhazbaranxX wrote:With everyone starting the QQ about new game mechanics I fear important topics will be completely missed. Bump for devs. Won't be missed - I'll pass it on to the relevant teams. Thanks guys :) This is on you cadet, don't let us down, you're our only hope...
Assassination is my thing.
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BMSTUBBY
KILL-EM-QUICK RISE of LEGION
465
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Posted - 2013.12.11 22:36:00 -
[26] - Quote
Ayures II wrote:Heavenly Daughter wrote:All those with the old comms bug,
There is a simple fix, use your PSN button and select sign out from PSN, don't leave dust. and your mic will reconnect. Works for me. I don't know how long it'll work, but it works.
Worked for me as well.
Meh, F2P Lobby Shooter.
Working as intended.
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HowDidThatTaste
Ancient Exiles. Renegade Alliance
4162
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Posted - 2013.12.11 22:50:00 -
[27] - Quote
Still not working
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HowDidThatTaste
Ancient Exiles. Renegade Alliance
4162
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Posted - 2013.12.11 23:33:00 -
[28] - Quote
Heavenly Daughter wrote:All those with the old comms bug,
There is a simple fix, use your PSN button and select sign out from PSN, don't leave dust. and your mic will reconnect.
Thank you I was about to do the dreaded re-install, tried this fix and it worked!
Thank you
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XxGhazbaranxX
The New Age Outlaws WINMATAR.
762
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Posted - 2013.12.12 02:40:00 -
[29] - Quote
HowDidThatTaste wrote:Heavenly Daughter wrote:All those with the old comms bug,
There is a simple fix, use your PSN button and select sign out from PSN, don't leave dust. and your mic will reconnect. Thank you I was about to do the dreaded re-install, tried this fix and it worked! Thank you
Did not see this so did not try. Re installing for the third time... There was a file in saved game data that said dust so I deleted it. Lets see if this works. If not I will try and do this.... Fingers crossed. half my game is informational. Battles are so much smoother when I can tell my friends where the enemy is while I rep them because they apparently are always in bloodlust mode and just look forward. So when I'm repping I am also the duo's eyes and ears.
Plasma Cannon Advocate
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Prototype X11359Q
Stand Alone Clones
0
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Posted - 2013.12.12 04:47:00 -
[30] - Quote
Chewie Parker wrote:i've managed to find a solution ,,,, if you log out from neo com , enter another character on the same account , the other account will also have comms glitch, repeat this again and return to your main character and hey presto it's fixed ,,, took me 2 hours last night to get them back ,,,, before this i had reset factory settings , deleted saved game data utlity , everything , this bug does keep coming back , but the method i have just stated works everytime , all the time ......
I can confirm that the above works. Although in my case, mt alt does not have any comms issues. I logged in my alt, moved voice chats around and logged back to my main. Voice chat issue resolved. However I have to do this every time I launch DUST which is annoying.
Just a bit of background, I did not have this bug until after 1.7. After d/l the patch, i was getting a 2 sec response delay in game. So I did a complete reinstall of the DUST client. Lag issue was resolved but got the voice chat bug instead. |
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