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Author |
Thread Statistics | Show CCP posts - 4 post(s) |
Egypt Musk
A.N.O.N.Y.M.O.U.S.
96
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Posted - 2013.11.08 09:33:00 -
[1] - Quote
CCP Frame wrote:To ensure you are subscribed, login and check that the email at the bottom left is correct and validated, and that your subscription status at the bottom right is set to 'Subscribed', and not 'Unsubscribed'.
I have the same issue as many I have my account validated and im subscribed to the news letter but not once have i received it ... the only way I have ever gotten the free stuff from the news letter is when some one posts the link in a thread like this one... maybe you could add that link in the main post.
Director of Get sum and Get it done.
Pirate radio host
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Egypt Musk
A.N.O.N.Y.M.O.U.S.
96
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Posted - 2013.11.08 10:17:00 -
[2] - Quote
Matticus Monk wrote:Egypt Musk wrote:CCP Frame wrote:To ensure you are subscribed, login and check that the email at the bottom left is correct and validated, and that your subscription status at the bottom right is set to 'Subscribed', and not 'Unsubscribed'. I have the same issue as many I have my account validated and im subscribed to the news letter but not once have i received it ... the only way I have ever gotten the free stuff from the news letter is when some one posts the link in a thread like this one... maybe you could add that link in the main post. Have you guys checked your spam filters to ensure that the newsletter isn't getting bumped into a spam folder? Just an idea - I've gotten all of my newsletter emails on my gmail account, but we'll see on the other accounts.
I don't know about the other but I have gone over my spam folders with a fine toothed comb looking for it and added all known ccp news letter email address to my accepted senders list
Director of Get sum and Get it done.
Pirate radio host
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Egypt Musk
A.N.O.N.Y.M.O.U.S.
96
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Posted - 2013.11.09 05:55:00 -
[3] - Quote
CCP Saberwing wrote:preddytar wrote:A few questions, if I've subscribed to the newsletter(I have), do we have to get the email before the cut-off date? So far I've recieved nothing as of yet but I have recieved other promotions in the past. After I tried switching between two e-mail accounts(which did nothing), I logged into dust and for some reason got given the option to allocate a 2nd set of 50x burnstalks to my character. Do we just neet to suscribe by the cut-off date and we'll get a email later? Hey guys, just to clarify: the newsletter will be coming at some point on Saturday afternoon UTC. Just make sure that you're subscribed and your email address is valid! Here's where you can do all that jazz: https://dust514.com/user/ This does not explane why my validated email address has not received any of the newsletter in the last 6 months... any idea?
Can you just post the think when it goes live in the main post please.
Director of Get sum and Get it done.
Pirate radio host
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Egypt Musk
A.N.O.N.Y.M.O.U.S.
97
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Posted - 2013.11.09 08:37:00 -
[4] - Quote
jerrmy12 kahoalii wrote:Egypt Musk wrote:CCP Saberwing wrote:preddytar wrote:A few questions, if I've subscribed to the newsletter(I have), do we have to get the email before the cut-off date? So far I've recieved nothing as of yet but I have recieved other promotions in the past. After I tried switching between two e-mail accounts(which did nothing), I logged into dust and for some reason got given the option to allocate a 2nd set of 50x burnstalks to my character. Do we just neet to suscribe by the cut-off date and we'll get a email later? Hey guys, just to clarify: the newsletter will be coming at some point on Saturday afternoon UTC. Just make sure that you're subscribed and your email address is valid! Here's where you can do all that jazz: https://dust514.com/user/ This does not explane why my validated email address has not received any of the newsletter in the last 6 months... any idea? Can you just post the think when it goes live in the main post please. change [email protected] to [email protected]
The email address is verified meaning i received the verification email in my inbox and verified thru the mail sent to me and the link included to finished the conversation between my email and the dust user server. any other ideas?
Again please just place the link in the original message of this thread as you will only receive the free item if your email is verified and the newsletter is subscribed to.
Director of Get sum and Get it done.
Pirate radio host
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Egypt Musk
A.N.O.N.Y.M.O.U.S.
98
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Posted - 2013.11.09 16:59:00 -
[5] - Quote
CCP Saberwing wrote:Doc Noah wrote:Says Friday, actually meant Saturday afternoon, CCP logic. We said that you had to have signed up by that date to be eligible -- The newsletters themselves should be going out this weekend (hopefully at some point today). Again why can't you just put t the claim reward link in your original post its pretty clear the mail server for the news letter has issues. You can't receive it unless your subscribed anyways... |
Egypt Musk
A.N.O.N.Y.M.O.U.S.
100
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Posted - 2013.11.09 23:25:00 -
[6] - Quote
CCP Saberwing wrote:Doc Noah wrote:Says Friday, actually meant Saturday afternoon, CCP logic. We said that you had to have signed up by that date to be eligible -- The newsletters themselves should be going out this weekend (hopefully at some point today).
Still no sign of my newsletter. Will put a ticket in for it after downtown tonight if this is not resolved. |
Egypt Musk
A.N.O.N.Y.M.O.U.S.
102
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Posted - 2013.11.10 16:33:00 -
[7] - Quote
I love the fact that people are actively telling ccp there is a problem receiving the email and it takes a member of the community to post the link needed not them |
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