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bug when queuing for battle

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Author	Thread Statistics \| Show CCP posts - 2 post(s)
Seymor Krelborn DUST University Ivy League 730	Posted - 2013.09.05 20:27:00 - [1] - Quote if anyone has any chat windows or menus open someone doesn't get in the battle but does get a team chat. the person with the window open is not nessesarily the one who doesn't get in the match. my squad experienced this all night last night... if anyone was in a menu a random person didn't get in forcing them to relog. most of the time we had to reform the squad as well.

CCP Nullarbor C C P C C P Alliance 2365	Posted - 2013.09.05 21:41:00 - [2] - Quote Seymor Krelborn wrote: if anyone has any chat windows or menus open someone doesn't get in the battle but does get a team chat. the person with the window open is not nessesarily the one who doesn't get in the match. my squad experienced this all night last night... if anyone was in a menu a random person didn't get in forcing them to relog. most of the time we had to reform the squad as well. It is not related to the UI being open but yes there is a bug where sometimes players in a squad will join the queue, get put into the team chat but not actually join the battle. We are still looking into why this is happening but will have a fix out for it very soon. Probably the best thing to do if this happens is logout and log back in, this clears your session on the server so you can try again.

Parson Atreides Ahrendee Mercenaries EoN. 643	Posted - 2013.09.05 22:18:00 - [3] - Quote Confirming logging out and back in fixes it.
Seymor Krelborn DUST University Ivy League 730	Posted - 2013.09.05 22:32:00 - [4] - Quote CCP Nullarbor wrote: Seymor Krelborn wrote: if anyone has any chat windows or menus open someone doesn't get in the battle but does get a team chat. the person with the window open is not nessesarily the one who doesn't get in the match. my squad experienced this all night last night... if anyone was in a menu a random person didn't get in forcing them to relog. most of the time we had to reform the squad as well. It is not related to the UI being open but yes there is a bug where sometimes players in a squad will join the queue, get put into the team chat but not actually join the battle. We are still looking into why this is happening but will have a fix out for it very soon. Probably the best thing to do if this happens is logout and log back in, this clears your session on the server so you can try again. I have only noticed this when someone is in a menu...if no one is in a menu it doesn't happen so long as everyone in the squad has the particular match we are going into checked...this has only happened in my experience when someone opens a menu... just ran in a squad for over an hour, made sure all menus were closed, had no trouble, only time we had trouble last night was when someone had a menu open... I have experienced this solo as well... I queued, opened chat, didn't get in match but had a teamchat window....are you sure its not UI related?
Sana Rayya WASTELAND JUNK REMOVAL 173	Posted - 2013.09.05 23:43:00 - [5] - Quote As far as I can tell, time is the only thing that fixes the team chat bug. I tried logging out through the Neocom and logging back in and it was still there, and wouldn't let me queue. I tried using the PS button to quit Dust and upon login it was still there, and wouldn't let me queue. When I hard rebooted I was able to queue but I think that was only because 5-10 minutes had passed. I'll try hard rebooting next time I have this error and see if it gets fixed. As it stands, I think only time cures the team chat bug. The game believes you are in a battle and won't let you queue until that battle is over. This is evidenced by sometimes hearing voices or seeing chat in the chat window.
Nguruthos IX Vagina Bombers 1426	Posted - 2013.09.06 00:14:00 - [6] - Quote CCP Nullarbor wrote: Seymor Krelborn wrote: if anyone has any chat windows or menus open someone doesn't get in the battle but does get a team chat. the person with the window open is not nessesarily the one who doesn't get in the match. my squad experienced this all night last night... if anyone was in a menu a random person didn't get in forcing them to relog. most of the time we had to reform the squad as well. It is not related to the UI being open but yes there is a bug where sometimes players in a squad will join the queue, get put into the team chat but not actually join the battle. We are still looking into why this is happening but will have a fix out for it very soon. Probably the best thing to do if this happens is logout and log back in, this clears your session on the server so you can try again. Something that also might cause this bug is if a player has Left a battle before it started, and then adds people to their squad and tries to search. or something with that,
IAmDuncanIdaho II The Southern Legion The Umbra Combine 36	Posted - 2013.09.06 17:34:00 - [7] - Quote Sana Rayya wrote: As far as I can tell, time is the only thing that fixes the team chat bug. I tried logging out through the Neocom and logging back in and it was still there, and wouldn't let me queue. I tried using the PS button to quit Dust and upon login it was still there, and wouldn't let me queue. When I hard rebooted I was able to queue but I think that was only because 5-10 minutes had passed. I'll try hard rebooting next time I have this error and see if it gets fixed. As it stands, I think only time cures the team chat bug. The game believes you are in a battle and won't let you queue until that battle is over. This is evidenced by sometimes hearing voices or seeing chat in the chat window. This is happening to me right now. I can't get into a battle. I have a team chat window. This is really frustrating. I can't play at all right now.
Text Grant Conspiratus Immortalis 144	Posted - 2013.09.06 18:57:00 - [8] - Quote CCP Nullarbor wrote: Seymor Krelborn wrote: if anyone has any chat windows or menus open someone doesn't get in the battle but does get a team chat. the person with the window open is not nessesarily the one who doesn't get in the match. my squad experienced this all night last night... if anyone was in a menu a random person didn't get in forcing them to relog. most of the time we had to reform the squad as well. It is not related to the UI being open but yes there is a bug where sometimes players in a squad will join the queue, get put into the team chat but not actually join the battle. We are still looking into why this is happening but will have a fix out for it very soon. Probably the best thing to do if this happens is logout and log back in, this clears your session on the server so you can try again. I just did this... I still had the team bar even though i just logged in but it did let me join a battle... I don't think the team bar should have been there. Just letting you know
Roofer Madness A.N.O.N.Y.M.O.U.S. 211	Posted - 2013.09.06 20:19:00 - [9] - Quote This was happening a lot tues. and wed. It has only happened once today and logging out and back in fixed it. I don't think it has anything to do with what UI windows are open. Just sometimes Scotty doesn't like me... This is from my experience playing mostly solo this week. It seems like squading up does cause it to happen a lot more but I am convinced people are hitting the circle button when they're not supposed to and just not admitting to it.
Roofer Madness A.N.O.N.Y.M.O.U.S. 211	Posted - 2013.09.06 20:20:00 - [10] - Quote Text Grant wrote: CCP Nullarbor wrote: Seymor Krelborn wrote: if anyone has any chat windows or menus open someone doesn't get in the battle but does get a team chat. the person with the window open is not nessesarily the one who doesn't get in the match. my squad experienced this all night last night... if anyone was in a menu a random person didn't get in forcing them to relog. most of the time we had to reform the squad as well. It is not related to the UI being open but yes there is a bug where sometimes players in a squad will join the queue, get put into the team chat but not actually join the battle. We are still looking into why this is happening but will have a fix out for it very soon. Probably the best thing to do if this happens is logout and log back in, this clears your session on the server so you can try again. I just did this... I still had the team bar even though i just logged in but it did let me join a battle... I don't think the team bar should have been there. Just letting you know The team chat bar being there is a sure fire clue you've got the bug. Restart and it will go away.

Aelita Dranoch HavoK Core RISE of LEGION 17	Posted - 2013.09.07 19:28:00 - [11] - Quote the same thing happend to me just now. i queded up for skirmish then that countdown at the bottom of the battle screen dissapears and the window closes. then i retry but i join faction batttles and same thing happens but this time im stuck in team chat under 'no squad' as im the only person in that chat. and i have that spinning cirlce icon all while still in Merc Quarters. whats it mean?
Mossellia Delt Militaires Sans Jeux 180	Posted - 2013.09.07 22:20:00 - [12] - Quote This happens to me EVERY SINGLE TIME I complete a battle, the next battle I go into will bug and i'll be forced to restart. As of right now, I have to restart after every single game.
Needless Sacermendor Red Fox Brigade 442	Posted - 2013.09.08 17:51:00 - [13] - Quote Mossellia Delt wrote: This happens to me EVERY SINGLE TIME I complete a battle, the next battle I go into will bug and i'll be forced to restart. As of right now, I have to restart after every single game. Pretty much same thing I'm getting right now. I'm freezing part way through the countdown in the warbarge usually if I open chat window. Can't even bring up Playstation menu, have to hard reset !
ratamaq doc 3dge of D4rkness SoulWing Alliance 53	Posted - 2013.09.10 06:51:00 - [14] - Quote Here is video of the problem http://www.youtube.com/watch?v=DgkSStVlQiU&feature=em-upload_owner#action=share Logging out and back in did not fix it for me. You will also notice the circle spinning at the bottom right of the screen from time to time. That happens when you try to exit out of the battle finder. We are now lovingly calling this the 3 stars of death.
Chances Ghost Inf4m0us 746	Posted - 2013.09.10 08:15:00 - [15] - Quote my newest theory is that it involves squad changes. if you change squad leader, leave a que but someone in your squad gets sucked in anyways, if someone leaves... its something to do with your squad changing in some way.
Dalmont Legrand Fenrir's Wolves DARKSTAR ARMY 39	Posted - 2013.09.10 08:50:00 - [16] - Quote I thought Scotty went away but no he is still there.
Kash Tellan KILL ORDERS 0	Posted - 2013.09.10 12:53:00 - [17] - Quote Another theory is that it's the squad chat voice activated that's causing the problem. We had a significant number of successful full squad deployments when we had our voices activated over in some other channel.

CCP Nullarbor C C P C C P Alliance 2434	Posted - 2013.09.11 01:31:00 - [18] - Quote Quick update, we are still working on this defect. I can tell you it is not caused by being in a squad or to do with anything on the UI. The odds of you getting it are chance based however being in a big squad will increase the odds of getting it. Logging off and on again should fix it but we've heard mixed reports on this. At the very least, waiting 5 minutes will definitely fix it. So what is actually happening behind the scenes is dusts version of a de-sync. The server believes you are in a battle, and the client does not. When they disagree things don't work as expected. We are currently both fixing the root cause of this de-sync and the reliability of the system as a whole for when this kind of thing happens. It is also not actually Scotty's fault but he has a tough skin so doesn't take the bad rap personally I'll keep you guys up to date when we expect to deploy a patch for this, thanks for your patience while we track this tricky problem down.

ratamaq doc 3dge of D4rkness SoulWing Alliance 53	Posted - 2013.09.11 01:35:00 - [19] - Quote Chances Ghost wrote: my newest theory is that it involves squad changes. if you change squad leader, leave a que but someone in your squad gets sucked in anyways, if someone leaves... its something to do with your squad changing in some way. When I recorded this video, I had not been in a squad before it happened.
ratamaq doc 3dge of D4rkness SoulWing Alliance 53	Posted - 2013.09.11 01:39:00 - [20] - Quote CCP Nullarbor wrote: Quick update, we are still working on this defect. I can tell you it is not caused by being in a squad or to do with anything on the UI. The odds of you getting it are chance based however being in a big squad will increase the odds of getting it. Logging off and on again should fix it but we've heard mixed reports on this. At the very least, waiting 5 minutes will definitely fix it. So what is actually happening behind the scenes is dusts version of a de-sync. The server believes you are in a battle, and the client does not. When they disagree things don't work as expected. We are currently both fixing the root cause of this de-sync and the reliability of the system as a whole for when this kind of thing happens. It is also not actually Scotty's fault but he has a tough skin so doesn't take the bad rap personally I'll keep you guys up to date when we expect to deploy a patch for this, thanks for your patience while we track this tricky problem down. The video I posted shows that logging off and back on does not fix it. I believe the statement earlier that it is a problem until the game that the server thinks your in ends is the most logical. I've had it happen to me where rebooting the system didn't fix it, I've also seen it go away on it's own. Glad you're looking at it and have it narrowed down. Hope you get it fixed. The next time it happens I'll just play with my fittings for 5 to 10 minutes and see if it clears. And yes "play with my fittings" IS what the kids are calling it these days.

Seymor Krelborn DUST University Ivy League 854	Posted - 2013.09.11 01:58:00 - [21] - Quote CCP Nullarbor wrote: Quick update, we are still working on this defect. I can tell you it is not caused by being in a squad or to do with anything on the UI. The odds of you getting it are chance based however being in a big squad will increase the odds of getting it. Logging off and on again should fix it but we've heard mixed reports on this. At the very least, waiting 5 minutes will definitely fix it. So what is actually happening behind the scenes is dusts version of a de-sync. The server believes you are in a battle, and the client does not. When they disagree things don't work as expected. We are currently both fixing the root cause of this de-sync and the reliability of the system as a whole for when this kind of thing happens. It is also not actually Scotty's fault but he has a tough skin so doesn't take the bad rap personally I'll keep you guys up to date when we expect to deploy a patch for this, thanks for your patience while we track this tricky problem down. thank you for the update ... now if only a dev would respond to my remote explosives bug thread... https://forums.dust514.com/default.aspx?g=posts&t=108023&find=unread
IAmDuncanIdaho II The Southern Legion The Umbra Combine 46	Posted - 2013.09.11 16:57:00 - [22] - Quote yeah this happened to me again last night. Played around trying to figure out if there's something I can do to resolve it, but nothing yet. Faffed about with creating a squad, locking it, activating chat for team / squad, leaving squad, etc. etc. As it happens, I'll try to log what I was doing and if there's anything I can do to resolve it.
LOADED'HORN Raven Accord Black Core Alliance 15	Posted - 2013.09.11 20:07:00 - [23] - Quote This issue needs to be a very high priorty fix. Spending 30 minutes each day logging and reforming squads for this squad based game really sucks. I hate wasting what little free time I have. Happy with 1.4, but this has got to be fixed asap!
Toyboi The Rainbow Effect 137	Posted - 2013.09.11 21:08:00 - [24] - Quote CCP Nullarbor wrote: Seymor Krelborn wrote: if anyone has any chat windows or menus open someone doesn't get in the battle but does get a team chat. the person with the window open is not nessesarily the one who doesn't get in the match. my squad experienced this all night last night... if anyone was in a menu a random person didn't get in forcing them to relog. most of the time we had to reform the squad as well. It is not related to the UI being open but yes there is a bug where sometimes players in a squad will join the queue, get put into the team chat but not actually join the battle. We are still looking into why this is happening but will have a fix out for it very soon. Probably the best thing to do if this happens is logout and log back in, this clears your session on the server so you can try again. i really want to write something spitefull but well i wont... i find it much harder to get to battle with a 6 man squad then i do with a 4 man squad. dont know if that helps you or not
RKKR The Southern Legion The Umbra Combine 361	Posted - 2013.09.12 08:49:00 - [25] - Quote Thanks for the updates, I hope this gets fixed ASAP, it's ruining what's left of the game (squading with people and being social/having fun while playing).
Seymor Krelborn DUST University Ivy League 857	Posted - 2013.09.12 08:51:00 - [26] - Quote I cant enjoy this game in a squad anymore...everytime one person doesn't get in... EVERY TIME....CCP, I have an idea...turn match making off...see if the problem goes away.
DaddyKillsEmAll United Pwnage Service RISE of LEGION 85	Posted - 2013.09.12 12:01:00 - [27] - Quote CCP Nullarbor wrote: Seymor Krelborn wrote: if anyone has any chat windows or menus open someone doesn't get in the battle but does get a team chat. the person with the window open is not nessesarily the one who doesn't get in the match. my squad experienced this all night last night... if anyone was in a menu a random person didn't get in forcing them to relog. most of the time we had to reform the squad as well. It is not related to the UI being open but yes there is a bug where sometimes players in a squad will join the queue, get put into the team chat but not actually join the battle. We are still looking into why this is happening but will have a fix out for it very soon. Probably the best thing to do if this happens is logout and log back in, this clears your session on the server so you can try again. lol, how long do u need to fix this? 30x logout and log back a day isnt fun... U should fix this now and not in 4 weeks...or next year..
Zeylon Rho Subdreddit Test Alliance Please Ignore 2336	Posted - 2013.09.12 15:11:00 - [28] - Quote So, this isn't the bug that was fixed in today's update?
ghjl ghjkl Patriotic Investment Group Inc. 3	Posted - 2013.09.12 20:27:00 - [29] - Quote CCP Nullarbor wrote: Quick update, we are still working on this defect. I can tell you it is not caused by being in a squad or to do with anything on the UI. The odds of you getting it are chance based however being in a big squad will increase the odds of getting it. Logging off and on again should fix it but we've heard mixed reports on this. At the very least, waiting 5 minutes will definitely fix it. So what is actually happening behind the scenes is dusts version of a de-sync. The server believes you are in a battle, and the client does not. When they disagree things don't work as expected. We are currently both fixing the root cause of this de-sync and the reliability of the system as a whole for when this kind of thing happens. It is also not actually Scotty's fault but he has a tough skin so doesn't take the bad rap personally I'll keep you guys up to date when we expect to deploy a patch for this, thanks for your patience while we track this tricky problem down. this happens to me and right now I generally don't run with squads. I can even shut my system down, come back online and it will still keep kicking me out out of the queue.
Seymor Krelborn DUST University Ivy League 931	Posted - 2013.09.16 17:34:00 - [30] - Quote CCP, this is absolutely ridiculous that this isn't fixed yet.... maybe you all should stop doing everything else and fix this first since nothing else matters if you cant squad reliably...my patience on this issue is just about exhausted.

Leadfoot10 Molon Labe. RISE of LEGION 62	Posted - 2013.09.17 16:05:00 - [31] - Quote I believe this is fixed as of last night....or at least we did not experience it at all after being plagued by it over the past week,,,,Leadfoot
castba Penguin's March 126	Posted - 2013.09.18 00:18:00 - [32] - Quote Leadfoot10 wrote: I believe this is fixed as of last night....or at least we did not experience it at all after being plagued by it over the past week,,,,Leadfoot Of the same opinion. It was really nice not to drop anyone. Many thanks CCP for the quick fix


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