CCP Cmdr Wang wrote:What I was trying to say in the earlier post was that patch notes are not the ideal tool for spotting problems. In the current process, at the stage when patch notes are finalized, there's limited time to iterate before the changes are in-game. And the community can help by working together with positive posts. When it comes to giving helpful feedback, Mavado is a good example. He gives focused topics that contain details which support his arguments.
As I noted in
this post, I agree that we don't need patch notes until shortly before the patch. Patch notes are for detailing every little change coming in the patch, not to tell the players about what's in the patch.
The reason why we're screaming at you to get the patch notes earlier is because it's the absolutely only information we get prior to a patch, which means we have absolutely no other way of knowing what's in the patch. If we had other information, we wouldn't have a desire to see the patch notes until shortly before the patch.
Quote:We make every attempt we can to listen and apply feedback where time and resources allow, but this is not always possible as much as we'd like. While we are taking steps with the CPM to better improve our feedback process, the rest of the playerbase can help us out in the meantime. The amount of hostility on the forums make them a very unwelcoming place for those who'd strive to post positive feedback, and the amount of hostile threads can easily clog up the forums and make our job much more difficult when scouring for the feedback that the dev teams need to see. So, to this end... while we try to improve our end of the process, we're asking for a little help from the players on their end as well
Ultimately, the goal is to setup a method that will allow enough time to tell the CPM what is planned for the next release and get their feedback (which will include voices from the community) in time to allow a response from the devs, and changes that are possible based on your feedback. So what we want to have is "better" and more "effective" communication that can then be centralized and shared with everyone.
I honestly don't know that to say about this.
Ever since the beginning of the closed beta, players have been posting extremely detailed and in-depth feedback. What do you expect those players to do when this feedback is, for the most part, straight up ignored? I've had several ideas for varioues detailed feedback threads over the last months, but I haven't posted them, simply because I know the feedback is still being ignored. You think you know better than your players and you don't want their feedback. You have demonstrated this time and time again over the last year and a half.
Last summer the forums were filled with a huge amount of constructive feedback, and the forums were in general very positive back then. That is no longer the case simply because a lot of players have given up at this point. They are tired of being ignored and treated in the way they have been over the last year and a half.
With that said, I think you just look at the General Discussion section and conclude the tone must be the same in the other sections. If you haven't noticed then the other sections for feedback and bugs are not as bad. They're just fairly quiet for the most part, since people don't really post as much good feedback as they used to.
Why are the developers using General Discussion for feedback gathering? I have seen them do this (CCP Wolfman for example). Why are they not gathering feedback from the proper sections and, most importantly, why are they not posting in the proper sections?
Where is the thread in the feedback section asking for feedback on the upcoming suit bonuses overhaul?
Where is the thread in the feedback section asking for feedback on the upcoming vehicle overhaul?
Where is the thread in the feedback section asking for feedback on the upcoming new weapons/dropsuits/vehicles/modules?
Where are the posts from the developers in the various feedback threads in the feedback section discussing with the players regarding the specific feedback in the thread?
This is the kind of things we need. Do not act like you know better than the players and start to involve them in your work.