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Thread Statistics | Show CCP posts - 0 post(s) |
Roofer Madness
A.N.O.N.Y.M.O.U.S.
108
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Posted - 2013.08.05 15:06:00 -
[1] - Quote
I'm sorry but without voice chat this game is pretty boring. What is being done to fix this? Can we at least get a response please?!?! |
Requin Toblat
Glitched Connection
8
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Posted - 2013.08.05 15:18:00 -
[2] - Quote
Roofer Madness wrote:I'm sorry but without voice chat this game is pretty boring. What is being done to fix this? Can we at least get a response please?!?!
+1 |
Roofer Madness
A.N.O.N.Y.M.O.U.S.
109
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Posted - 2013.08.05 15:42:00 -
[3] - Quote
I filed a support ticket. This was their response.
"Hi,
Thank you for contacting us. Unfortunately we are aware of some voice issues and we are currently working on a solution. However, we have a potential workaround that can may resolve the issue for you. Please follow those steps:
1. Log in as a character that cannot use voice
2. Confirm that voice is not working on some voice channel, i.e. the problem persists
3. In the MQ, create a new custom chat channel, make sure itGÇÖs empty and only your character is part of it
4. From the chat UI, select GÇ£Activate VoiceGÇ¥ on this empty channel (even though voice isnGÇÖt working)
5. Restart the client
This is a possible fix, but we cannot assure it's effectiveness.
Should you have any other questions, please do not hesitate to contact us again.
Warm regards,
GM Unicorn
CCP Customer Support | EVE Online | DUST 514"
So I logged on, started the chat channel "Googoopoo", logged out, and IT WORKED!!! I am impressed at the quick response and the seemingly random series of events that fixes this issue. Thanks CCP! |
Requin Toblat
Glitched Connection
8
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Posted - 2013.08.05 18:09:00 -
[4] - Quote
Thanks for posting this temporary workaround from your support ticket response. I will try it in a couple of hours. |
RKKR
The Southern Legion
295
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Posted - 2013.08.05 20:14:00 -
[5] - Quote
CCP claiming they read the forums, improving communication and all that...
Do they really want us all to send a help ticket with the question untill they go crazzzy and post here? |
Oso Peresoso
RisingSuns
555
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Posted - 2013.08.07 14:54:00 -
[6] - Quote
bump because this thread contains useful information. |
Draco Cerberus
Hellstorm Inc
League of Infamy
249
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Posted - 2013.08.07 16:18:00 -
[7] - Quote
RKKR wrote:CCP claiming they read the forums, improving communication and all that...
Do they really want us all to send a help ticket with the question untill they go crazzzy and post here?
Yes, if more people having the problem send in support tickets they will take more time to fix the problem possibly...my crystal ball cannot see CCP's responses in the future but the past seems to indicate this is the way to go. |
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