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Thread Statistics | Show CCP posts - 1 post(s) |
Pr0phetzReck0ning
KNIGHTZ OF THE ROUND
1
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Posted - 2013.01.10 13:26:00 -
[1] - Quote
OK so. I filed a petition last night (sent directly from my email to the support team) in regards to the Corporation name preservation from Singularity to Tranquility. Received an email that the petition was received and a link to go to incase i want to UPDATE my petition. I'm trying to update my petition but i DO NOT have an EVE account, therefore, I can't access it (it seems like DUST members can't access this from the EVE Online support, despite the fact that the link directly connects to it-_-) ...So What do I do in order to access my petition? |
Torr Wrath
Subdreddit
Test Alliance Please Ignore
58
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Posted - 2013.01.15 22:12:00 -
[2] - Quote
Im in the same boat, though for a different petition reason.
I do have EVE accounts as well, including one that shares the same contact address, I tried them to see if they could access the petition just to be sure. but no such luck. |
SILENTSAM 69
Pro Hic Immortalis
RISE of LEGION
421
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Posted - 2013.01.15 22:45:00 -
[3] - Quote
One of the first things you see when logging into DUST is the email for support. I think it is [email protected] or something like that.
They have helped a lot of people with problems |
Torr Wrath
Subdreddit
Test Alliance Please Ignore
58
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Posted - 2013.01.16 06:44:00 -
[4] - Quote
I think what we are getting at is the inability to view our own support tickets.
Filing a support ticket because we cant view our past support tickets, where it seems like it would make sense.. gives me a headache.
Still I may have to do just that.. |
Mark Zimbabue65
BioWare Corp
0
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Posted - 2013.01.19 14:03:00 -
[5] - Quote
im in the same boat. I been trying to contact support about my petition as well and no luck as of yet. I hope they can figure something out soon. |
Vane Arcadia
ZionTCD
Legacy Rising
115
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Posted - 2013.01.19 15:13:00 -
[6] - Quote
SILENTSAM 69 wrote:One of the first things you see when logging into DUST is the email for support. I think it is [email protected] or something like that. They have helped a lot of people with problems
you do this and they open a petition (which they then ignore for days - 3 and counting) |
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GM Hercules
Game Masters
C C P Alliance
335
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Posted - 2013.01.19 15:43:00 -
[7] - Quote
Hello,
Our apologies for the inconvenience and the confusion. We are working to resolve this soon. At the moment, you cannot check the status of your petitions through that link. Thanks.
GM Hercules
Forum Community Moderator |
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Nayrson
Systems Federation
Coalition of Galactic Unity
0
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Posted - 2013.01.20 00:02:00 -
[8] - Quote
thats good because GM Eskimo wanted me to petition via this character and stuff, but I couldn't find out how to do so |
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