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Ima Leet
Imperfects
Negative-Feedback
321
   |
Posted - 2012.10.30 03:48:00 -
[1] - Quote
i am -04:00GMT, around 1pm EST i jumped on, joined a squad, had to leave and shutdown the ps3 from there. i came back on at 10-11pm EST and every time the Dust client loads i get an in game notification from "System - Connection to voice chat lost, reconnecting...". which it never reconnects.
i've already emailed support but thought i should throw this out here as well. one friend is also getting the same exact error.
edit: it has worked when i first played today (about 12 hours later). i made no changes, hopefully i will not have this bug again. you can see CCP's response below, i did not delete the game as they suggested |
Ima Leet
Imperfects
Negative-Feedback
321
|
Posted - 2012.10.30 17:31:00 -
[2] - Quote
2012.10.30 08:34:00 GM Bambi
Hello,
Thank you for contacting DUST 514 Customer Support.
I am sorry that you have been experiencing these issues.
We are aware of this issue and our development team is working hard to resolve
this issue.
Have you tried to uninstall and reinstall the game since experiencing these
problems?
If not, please try the following instructions:
- Under "Games" on the XMB, hover over DUST 514.
- Press Triangle
- Select Delete and confirm deletion
Then to reinstall:
- Select the "Playstation Network" on the XMB
- Select "Account Management"
- Select "Transaction Management"
- Select "Download List"
- DUST 514 will be listed on this screen, select "Download"
We thank you for your information and your patience in this matter.
Kind Regards,
GM Bambi
DUST 514 Customer Support Team
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City Fan
Villore Sec Ops
Gallente Federation
10
|
Posted - 2012.11.02 18:39:00 -
[3] - Quote
does the re-install mean losing character data and equipment? |
Ima Leet
Imperfects
Negative-Feedback
321
|
Posted - 2012.11.05 03:29:00 -
[4] - Quote
City Fan wrote:does the re-install mean losing character data and equipment?
no it does not. that is saved server side, not on your ps3. it only erases the game and your options, such as sensitivity and sound levels. |
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