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Noob Noobuler
Algintal Core Gallente Federation
79
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Posted - 2012.09.27 15:34:00 -
[1] - Quote
they respond without the stereotype bot mail and actually talk to you bout the problem you are reporting.+1 on playing this game in the future and it really makes you feel warm and fuzzy they are listening to "beta testers" |
EnIgMa99
Imperfects Negative-Feedback
219
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Posted - 2012.09.27 15:38:00 -
[2] - Quote
Yeah great eve support and dust support GM Unicorn is a cool dude ;) give that man a raise, he is super timely in my questions. |
Noob Noobuler
Algintal Core Gallente Federation
79
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Posted - 2012.09.27 15:49:00 -
[3] - Quote
EnIgMa99 wrote:Yeah great eve support and dust support GM Unicorn is a cool dude ;) give that man a raise, he is super timely in my questions. another thing is they are active in the threads |
Ima Leet
Imperfects Negative-Feedback
321
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Posted - 2012.09.27 15:59:00 -
[4] - Quote
i have gotten the Bot like response back. then i sent back two more emails bitching. then the next day i received another response from another GM and they let me know there was a real issue and it was not me and that all is well. so yes, even though i did get a bot response they made up for it. |
RC assault blazin
Algintal Core Gallente Federation
5
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Posted - 2012.09.27 16:02:00 -
[5] - Quote
Yeah I agree very helpful.. |
Foldenfly
Circle of Huskarl Minmatar Republic
81
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Posted - 2012.09.27 16:27:00 -
[6] - Quote
Yep, GM Unicorn rocks and always gives a prompt response. I think some people forget they are trying to get a game out, and that is no easy task. While we all rage over the delayed releases and lack of communication, I think very few understand just how much work (and how many unpredictable obstacles/issues arise) is involved in the process.
I personally would rather have them working on those issues than updating us in the forums. Hats off to CCP for busting your humps while under constant fire from us Beta testers. |
Cross Atu
Conspiratus Immortalis
775
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Posted - 2012.09.27 18:05:00 -
[7] - Quote
yeah +1 for real support from real people not 'cut 'n' paste bot monkies' |
Noob Noobuler
Algintal Core Gallente Federation
79
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Posted - 2012.09.27 18:54:00 -
[8] - Quote
Foldenfly wrote:Yep, GM Unicorn rocks and always gives a prompt response. I think some people forget they are trying to get a game out, and that is no easy task. While we all rage over the delayed releases and lack of communication, I think very few understand just how much work (and how many unpredictable obstacles/issues arise) is involved in the process.
I personally would rather have them working on those issues than updating us in the forums. Hats off to CCP for busting your humps while under constant fire from us Beta testers. sometimes when they fix something its slightly messes something up...to those reading pretend you are makeing a myspace page(lol)you put a picture on top of another picture and its perfect.ok you find a neat header to put aove those pictures so you goto place above the pictures and it makes one picture lrger and another with a x or incomplete box or possibly removing it.they have to basically go in and kind manually put a number of the size of the bigger pic to reduce or edit it to fit perfect while making the other display right. |
Foldenfly
Circle of Huskarl Minmatar Republic
81
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Posted - 2012.09.27 20:04:00 -
[9] - Quote
Noob Noobuler wrote:Foldenfly wrote:Yep, GM Unicorn rocks and always gives a prompt response. I think some people forget they are trying to get a game out, and that is no easy task. While we all rage over the delayed releases and lack of communication, I think very few understand just how much work (and how many unpredictable obstacles/issues arise) is involved in the process.
I personally would rather have them working on those issues than updating us in the forums. Hats off to CCP for busting your humps while under constant fire from us Beta testers. sometimes when they fix something its slightly messes something up...to those reading pretend you are makeing a myspace page(lol)you put a picture on top of another picture and its perfect.ok you find a neat header to put aove those pictures so you goto place above the pictures and it makes one picture lrger and another with a x or incomplete box or possibly removing it.they have to basically go in and kind manually put a number of the size of the bigger pic to reduce or edit it to fit perfect while making the other display right.
+1. Nowhere is the butterfly effect more prevalent than in programming. |
Darky SI
232
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Posted - 2012.09.27 20:08:00 -
[10] - Quote
yup i must agree they are the best support team i ever dealt with |
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Revelations 514
Royal Uhlans Amarr Empire
38
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Posted - 2012.09.27 20:49:00 -
[11] - Quote
Gotta agree here big time. Super responsive. Very refreshing after the last forum I was on, (Bugthesda), not to mention change happens quickly which is a good thing. Even if a patch makes it "worse" you can be assured another one is around the corner to fix it and then some. |
Noob Noobuler
Algintal Core Gallente Federation
79
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Posted - 2012.09.28 23:30:00 -
[12] - Quote
Revelations 514 wrote:Gotta agree here big time. Super responsive. Very refreshing after the last forum I was on, (Bugthesda), not to mention change happens quickly which is a good thing. Even if a patch makes it "worse" you can be assured another one is around the corner to fix it and then some. AGREED |
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